{"info":{"_postman_id":"1ed8896e-1854-4758-94a0-e50286bbe6bd","name":"Circuitry.ai APIs","schema":"https://schema.getpostman.com/json/collection/v2.0.0/collection.json","toc":[],"description":"<html><head></head><body></body></html>","owner":"34196988","collectionId":"1ed8896e-1854-4758-94a0-e50286bbe6bd","publishedId":"2sAXqy3zQo","public":true,"customColor":{"top-bar":"FFFFFF","right-sidebar":"303030","highlight":"FF6C37"},"publishDate":"2024-09-27T14:37:18.000Z"},"item":[{"name":"advisors","item":[{"name":"advisor_upload","item":[{"name":"generate_s3_presigned_url","id":"5e50bf43-a5ab-4a08-8392-f97489a8d8e6","protocolProfileBehavior":{"disableBodyPruning":true},"request":{"method":"POST","header":[],"body":{"mode":"raw","raw":"{\r\n    \"data\": [\r\n        {\r\n            \"asset_key\": \"logo\",\r\n            \"filename\": \"Large-Sample-Image-download-for-Testing.jpg\"\r\n        }\r\n    ]\r\n}","options":{"raw":{"language":"json"}}},"url":"{{app_backend_base_url}}/api/v1/advisor/upload/generate","auth":{"type":"oauth2","oauth2":{"basicConfig":[],"advancedConfig":[{"key":"redirect_uri","value":"<redirect_uri>"},{"key":"useBrowser","value":"<use-browser>"},{"key":"scope","value":"<scope>"},{"key":"grant_type","value":"<grant_type>"},{"key":"accessTokenUrl","value":"{{access_token_url}}"},{"key":"authUrl","value":"{{auth_token_url}}"},{"key":"clientSecret","value":"{{client_secret}}"},{"key":"clientId","value":"{{client_id}}"},{"key":"client_authentication","value":"<client_authentication>"},{"key":"tokenName","value":"<token-name>"}]},"isInherited":true,"source":{"_postman_id":"1ed8896e-1854-4758-94a0-e50286bbe6bd","id":"1ed8896e-1854-4758-94a0-e50286bbe6bd","name":"Circuitry.ai APIs","type":"collection"}},"urlObject":{"path":["api","v1","advisor","upload","generate"],"host":["{{app_backend_base_url}}"],"query":[],"variable":[]}},"response":[{"id":"10ab8ac9-b10e-40b4-9d2a-83dcf16cf711","name":"success_response","originalRequest":{"method":"POST","header":[],"body":{"mode":"raw","raw":"{\r\n    \"data\": [\r\n        {\r\n            \"asset_key\": \"logo\",\r\n            \"filename\": \"Large-Sample-Image-download-for-Testing.jpg\"\r\n        }\r\n    ]\r\n}","options":{"raw":{"language":"json"}}},"url":"{{app_backend_base_url}}/api/v1/advisor/upload/generate"},"status":"OK","code":200,"_postman_previewlanguage":"json","header":[{"key":"Date","value":"Fri, 12 Jul 2024 10:15:32 GMT"},{"key":"Content-Type","value":"application/json"},{"key":"Content-Length","value":"1509"},{"key":"Connection","value":"keep-alive"},{"key":"X-Trace-Request-Id","value":"1010653f-b11b-4a3b-85eb-cb831e76fee1"},{"key":"Apigw-Requestid","value":"ay1J9gWCIAMEY2w="}],"cookie":[],"responseTime":null,"body":"{\n    \"status_code\": 200,\n    \"message\": \"Presigned urls generated for Large-Sample-Image-download-for-Testing.jpg\",\n    \"data\": [\n        {\n            \"asset_id\": \"8ea04e6a-ac61-4656-9027-9099b44dcc6c\",\n            \"asset_key\": \"logo\",\n            \"filename\": \"Large-Sample-Image-download-for-Testing.jpg\",\n            \"presigned_url\": \"{presigned_url}\"\n        }\n    ]\n}"}],"_postman_id":"5e50bf43-a5ab-4a08-8392-f97489a8d8e6"}],"id":"2a2a1f4e-ebe0-444e-8684-27d729ef8428","_postman_id":"2a2a1f4e-ebe0-444e-8684-27d729ef8428","description":"","auth":{"type":"oauth2","oauth2":{"basicConfig":[],"advancedConfig":[{"key":"redirect_uri","value":"<redirect_uri>"},{"key":"useBrowser","value":"<use-browser>"},{"key":"scope","value":"<scope>"},{"key":"grant_type","value":"<grant_type>"},{"key":"accessTokenUrl","value":"{{access_token_url}}"},{"key":"authUrl","value":"{{auth_token_url}}"},{"key":"clientSecret","value":"{{client_secret}}"},{"key":"clientId","value":"{{client_id}}"},{"key":"client_authentication","value":"<client_authentication>"},{"key":"tokenName","value":"<token-name>"}]},"isInherited":true,"source":{"_postman_id":"1ed8896e-1854-4758-94a0-e50286bbe6bd","id":"1ed8896e-1854-4758-94a0-e50286bbe6bd","name":"Circuitry.ai APIs","type":"collection"}}},{"name":"get_advisors","id":"03f81852-e554-412b-93d5-161d1cc45674","protocolProfileBehavior":{"disableBodyPruning":true},"request":{"auth":{"type":"oauth2","oauth2":{"basicConfig":[]},"isInherited":false},"method":"GET","header":[],"url":"{{app_backend_base_url}}/api/v1/advisors","urlObject":{"path":["api","v1","advisors"],"host":["{{app_backend_base_url}}"],"query":[],"variable":[]}},"response":[{"id":"9061485a-7506-4463-b831-b6db24dbaad2","name":"success_response","originalRequest":{"method":"GET","header":[],"url":"{{app_backend_base_url}}/api/v1/advisors"},"status":"OK","code":200,"_postman_previewlanguage":"json","header":[{"key":"Date","value":"Fri, 12 Jul 2024 10:19:32 GMT"},{"key":"Content-Type","value":"application/json"},{"key":"Content-Length","value":"31889"},{"key":"Connection","value":"keep-alive"},{"key":"X-Trace-Request-Id","value":"3e1f7f85-5e3c-4547-a1c4-f1246b7c49f6"},{"key":"Apigw-Requestid","value":"ay1wGh6kIAMEY1A="}],"cookie":[],"responseTime":null,"body":"{\n    \"status_code\": 200,\n    \"message\": \"OK\",\n    \"data\": [\n        {\n            \"advisor_id\": \"86463111-228c-4a6d-a001-90230d319b8f\",\n            \"name\": \"pizza3 Bot\",\n            \"description\": \"pizza ordering bot\",\n            \"conversation_starters\": [\n                \"Hi!\",\n                \"Hello!\",\n                \"what is the crust do you want have\"\n            ],\n            \"status\": \"in_progress\",\n            \"character_limit\": 300,\n            \"created_by\": \"65e4ca1d541eaa2cf2c820e2\",\n            \"updated_by\": \"65e4ca1d541eaa2cf2c820e2\",\n            \"created_at\": \"2024-07-12 10:16:10 UTC\",\n            \"updated_at\": \"2024-07-12 10:16:10 UTC\",\n            \"chat_api\": null,\n            \"chat_title\": \"Hello I am PSI\",\n            \"welcome_message\": \"I am AIAdvisor\",\n            \"visibility\": 0,\n            \"workflow_data\": null,\n            \"bot_data\": null,\n            \"assets\": [\n                {\n                    \"s3_path\": \"{s3_path}\",\n                    \"asset_id\": \"8ea04e6a-ac61-4656-9027-9099b44dcc6c\",\n                    \"filename\": \"Large-Sample-Image-download-for-Testing.jpg\",\n                    \"asset_key\": \"logo\"\n                }\n            ],\n            \"logo_base64\": null\n        }\n    ]\n}"}],"_postman_id":"03f81852-e554-412b-93d5-161d1cc45674"},{"name":"create_advisor","id":"376f4d8a-000d-46db-a227-fef86d5d8daf","protocolProfileBehavior":{"disableBodyPruning":true},"request":{"method":"POST","header":[],"body":{"mode":"raw","raw":"{\r\n    \"name\": \"pizza4 Bot\",\r\n    \"description\": \"pizza ordering bot\",\r\n    \"advisor_type\": \"asdfsd\",\r\n    \"conversation_starters\": [\r\n        \"Hi!\",\r\n        \"Hello!\",\r\n        \"what is the crust do you want have\"\r\n    ],\r\n    \"visibility\": 0,\r\n    \"character_limit\": 300,\r\n    \"chat_title\": \"Hello I am PSI\",\r\n    \"welcome_message\": \"I am AIAdvisor\",\r\n    \"assets\": [\r\n        {\r\n            \"asset_id\": \"8ea04e6a-ac61-4656-9027-9099b44dcc6c\",\r\n            \"asset_key\": \"logo\",\r\n            \"filename\": \"Large-Sample-Image-download-for-Testing.jpg\"\r\n        }\r\n    ]\r\n}","options":{"raw":{"language":"json"}}},"url":"{{app_backend_base_url}}/api/v1/advisors","auth":{"type":"oauth2","oauth2":{"basicConfig":[],"advancedConfig":[{"key":"redirect_uri","value":"<redirect_uri>"},{"key":"useBrowser","value":"<use-browser>"},{"key":"scope","value":"<scope>"},{"key":"grant_type","value":"<grant_type>"},{"key":"accessTokenUrl","value":"{{access_token_url}}"},{"key":"authUrl","value":"{{auth_token_url}}"},{"key":"clientSecret","value":"{{client_secret}}"},{"key":"clientId","value":"{{client_id}}"},{"key":"client_authentication","value":"<client_authentication>"},{"key":"tokenName","value":"<token-name>"}]},"isInherited":true,"source":{"_postman_id":"1ed8896e-1854-4758-94a0-e50286bbe6bd","id":"1ed8896e-1854-4758-94a0-e50286bbe6bd","name":"Circuitry.ai APIs","type":"collection"}},"urlObject":{"path":["api","v1","advisors"],"host":["{{app_backend_base_url}}"],"query":[],"variable":[]}},"response":[{"id":"41ab1e19-829a-4202-84b8-e0f3b61faa29","name":"success_response","originalRequest":{"method":"POST","header":[],"body":{"mode":"raw","raw":"{\r\n    \"name\": \"pizza3 Bot\",\r\n    \"description\": \"pizza ordering bot\",\r\n    \"conversation_starters\": [\r\n        \"Hi!\",\r\n        \"Hello!\",\r\n        \"what is the crust do you want have\"\r\n    ],\r\n    \"character_limit\": 300,\r\n    \"chat_title\": \"Hello I am PSI\",\r\n    \"welcome_message\": \"I am AIAdvisor\",\r\n    \"visibility\": 0,\r\n    \"assets\": [\r\n        {\r\n            \"asset_id\": \"8ea04e6a-ac61-4656-9027-9099b44dcc6c\",\r\n            \"asset_key\": \"logo\",\r\n            \"filename\": \"Large-Sample-Image-download-for-Testing.jpg\"\r\n        }\r\n    ]\r\n}","options":{"raw":{"language":"json"}}},"url":"{{app_backend_base_url}}/api/v1/advisors"},"status":"Created","code":201,"_postman_previewlanguage":"json","header":[{"key":"Date","value":"Fri, 12 Jul 2024 10:16:10 GMT"},{"key":"Content-Type","value":"application/json"},{"key":"Content-Length","value":"942"},{"key":"Connection","value":"keep-alive"},{"key":"X-Trace-Request-Id","value":"3e1f7f85-5e3c-4547-a1c4-f1246b7c49f6"},{"key":"Apigw-Requestid","value":"ay1QkghFoAMEMPw="}],"cookie":[],"responseTime":null,"body":"{\n    \"status_code\": 201,\n    \"message\": \"Advisor Created Successfully\",\n    \"data\": {\n        \"advisor_id\": \"86463111-228c-4a6d-a001-90230d319b8f\",\n        \"name\": \"pizza3 Bot\",\n        \"description\": \"pizza ordering bot\",\n        \"conversation_starters\": [\n            \"Hi!\",\n            \"Hello!\",\n            \"what is the crust do you want have\"\n        ],\n        \"status\": \"in_progress\",\n        \"character_limit\": 300,\n        \"created_by\": \"65e4ca1d541eaa2cf2c820e2\",\n        \"updated_by\": \"65e4ca1d541eaa2cf2c820e2\",\n        \"created_at\": \"2024-07-12 10:16:10 UTC\",\n        \"updated_at\": \"2024-07-12 10:16:10 UTC\",\n        \"chat_api\": null,\n        \"chat_title\": \"Hello I am PSI\",\n        \"welcome_message\": \"I am AIAdvisor\",\n        \"visibility\": 0,\n        \"workflow_data\": null,\n        \"bot_data\": null,\n        \"assets\": [\n            {\n                \"s3_path\": \"{s3_path}\",\n                \"asset_id\": \"8ea04e6a-ac61-4656-9027-9099b44dcc6c\",\n                \"filename\": \"Large-Sample-Image-download-for-Testing.jpg\",\n                \"asset_key\": \"logo\"\n            }\n        ]\n    }\n}"}],"_postman_id":"376f4d8a-000d-46db-a227-fef86d5d8daf"},{"name":"update_advisor","id":"43705e01-164a-4ad3-af18-002b4479d2f3","protocolProfileBehavior":{"disableBodyPruning":true},"request":{"method":"PATCH","header":[],"body":{"mode":"raw","raw":"{\r\n    \"advisor_id\" : \"fd4bb7da-06c0-495c-bbe4-58524f3bf0bd\",\r\n    \"name\": \"pizza3 Bot\",\r\n    \"description\": \"pizza ordering bot\",\r\n    \"conversation_starters\": [\r\n        \"Hi!\",\r\n        \"Hello!\",\r\n        \"what is the crust do you want have\"\r\n    ],\r\n    \"visibility\": 0,\r\n    \"character_limit\": 300,\r\n    \"chat_title\": \"Hello I am PSI\",\r\n    \"welcome_message\": \"I am AIAdvisor\",\r\n    \"assets\": [\r\n        {\r\n            \"asset_id\": \"8ea04e6a-ac61-4656-9027-9099b44dcc6c\",\r\n            \"asset_key\": \"logo\",\r\n            \"filename\": \"Large-Sample-Image-download-for-Testing.jpg\"\r\n        }\r\n    ]\r\n\r\n}","options":{"raw":{"language":"json"}}},"url":"{{app_backend_base_url}}/api/v1/advisors","auth":{"type":"oauth2","oauth2":{"basicConfig":[],"advancedConfig":[{"key":"redirect_uri","value":"<redirect_uri>"},{"key":"useBrowser","value":"<use-browser>"},{"key":"scope","value":"<scope>"},{"key":"grant_type","value":"<grant_type>"},{"key":"accessTokenUrl","value":"{{access_token_url}}"},{"key":"authUrl","value":"{{auth_token_url}}"},{"key":"clientSecret","value":"{{client_secret}}"},{"key":"clientId","value":"{{client_id}}"},{"key":"client_authentication","value":"<client_authentication>"},{"key":"tokenName","value":"<token-name>"}]},"isInherited":true,"source":{"_postman_id":"1ed8896e-1854-4758-94a0-e50286bbe6bd","id":"1ed8896e-1854-4758-94a0-e50286bbe6bd","name":"Circuitry.ai APIs","type":"collection"}},"urlObject":{"path":["api","v1","advisors"],"host":["{{app_backend_base_url}}"],"query":[],"variable":[]}},"response":[{"id":"ff7e2139-e2e3-4768-8630-4865b4bce8c9","name":"success_response","originalRequest":{"method":"PATCH","header":[],"body":{"mode":"raw","raw":"{\r\n    \"advisor_id\" : \"fd4bb7da-06c0-495c-bbe4-58524f3bf0bd\",\r\n    \"name\": \"pizza3 Bot\",\r\n    \"description\": \"pizza ordering bot\",\r\n    \"conversation_starters\": [\r\n        \"Hi!\",\r\n        \"Hello!\",\r\n        \"what is the crust do you want have\"\r\n    ],\r\n    \"visibility\": 0,\r\n    \"character_limit\": 300,\r\n    \"chat_title\": \"Hello I am PSI\",\r\n    \"welcome_message\": \"I am AIAdvisor\",\r\n    \"assets\": [\r\n        {\r\n            \"asset_id\": \"8ea04e6a-ac61-4656-9027-9099b44dcc6c\",\r\n            \"asset_key\": \"logo\",\r\n            \"filename\": \"Large-Sample-Image-download-for-Testing.jpg\"\r\n        }\r\n    ]\r\n\r\n}","options":{"raw":{"language":"json"}}},"url":"{{app_backend_base_url}}/api/v1/advisors"},"status":"OK","code":200,"_postman_previewlanguage":"json","header":[{"key":"Date","value":"Fri, 12 Jul 2024 11:11:17 GMT"},{"key":"Content-Type","value":"application/json"},{"key":"Content-Length","value":"944"},{"key":"Connection","value":"keep-alive"},{"key":"X-Trace-Request-Id","value":"8c7a4bab-a16b-42a0-b7d6-e10d266abc03"},{"key":"Apigw-Requestid","value":"ay9VchvpIAMEZTA="}],"cookie":[],"responseTime":null,"body":"{\n    \"status_code\": 200,\n    \"message\": \"Advisor updated successfully\",\n    \"data\": {\n        \"advisor_id\": \"fd4bb7da-06c0-495c-bbe4-58524f3bf0bd\",\n        \"name\": \"pizza3 Bot\",\n        \"description\": \"pizza ordering bot\",\n        \"conversation_starters\": [\n            \"Hi!\",\n            \"Hello!\",\n            \"what is the crust do you want have\"\n        ],\n        \"status\": \"in_progress\",\n        \"character_limit\": 300,\n        \"created_by\": \"65e4ca1d541eaa2cf2c820e2\",\n        \"updated_by\": \"65e4ca1d541eaa2cf2c820e2\",\n        \"created_at\": \"2024-07-12 10:52:13 UTC\",\n        \"updated_at\": \"2024-07-12 11:11:17 UTC\",\n        \"chat_api\": null,\n        \"chat_title\": \"Hello I am PSI\",\n        \"welcome_message\": \"I am AIAdvisor\",\n        \"visibility\": 0,\n        \"workflow_data\": null,\n        \"bot_data\": null,\n        \"assets\": [\n            {\n                \"s3_path\": \"{s3_path}\",\n                \"asset_id\": \"8ea04e6a-ac61-4656-9027-9099b44dcc6c\",\n                \"filename\": \"Large-Sample-Image-download-for-Testing.jpg\",\n                \"asset_key\": \"logo\"\n            }\n        ]\n    }\n}"}],"_postman_id":"43705e01-164a-4ad3-af18-002b4479d2f3"},{"name":"delete_advisor","id":"085c679a-f4cf-45d4-ae1a-efa8bc45e24b","protocolProfileBehavior":{"disableBodyPruning":true},"request":{"method":"DELETE","header":[],"body":{"mode":"raw","raw":"","options":{"raw":{"language":"json"}}},"url":"{{app_backend_base_url}}/api/v1/advisors/2ccc217b-5b7f-44ba-8edd-6ccbfcb67344","auth":{"type":"oauth2","oauth2":{"basicConfig":[],"advancedConfig":[{"key":"redirect_uri","value":"<redirect_uri>"},{"key":"useBrowser","value":"<use-browser>"},{"key":"scope","value":"<scope>"},{"key":"grant_type","value":"<grant_type>"},{"key":"accessTokenUrl","value":"{{access_token_url}}"},{"key":"authUrl","value":"{{auth_token_url}}"},{"key":"clientSecret","value":"{{client_secret}}"},{"key":"clientId","value":"{{client_id}}"},{"key":"client_authentication","value":"<client_authentication>"},{"key":"tokenName","value":"<token-name>"}]},"isInherited":true,"source":{"_postman_id":"1ed8896e-1854-4758-94a0-e50286bbe6bd","id":"1ed8896e-1854-4758-94a0-e50286bbe6bd","name":"Circuitry.ai APIs","type":"collection"}},"urlObject":{"path":["api","v1","advisors","2ccc217b-5b7f-44ba-8edd-6ccbfcb67344"],"host":["{{app_backend_base_url}}"],"query":[],"variable":[]}},"response":[{"id":"be034abf-0ea2-445e-bf7a-c7d77abf49a0","name":"success_response","originalRequest":{"method":"DELETE","header":[],"body":{"mode":"raw","raw":"","options":{"raw":{"language":"json"}}},"url":"{{app_backend_base_url}}/api/v1/advisors/2ccc217b-5b7f-44ba-8edd-6ccbfcb67344"},"status":"OK","code":200,"_postman_previewlanguage":"json","header":[{"key":"Date","value":"Wed, 19 Jun 2024 07:57:20 GMT"},{"key":"Content-Type","value":"application/json"},{"key":"Content-Length","value":"75"},{"key":"Connection","value":"keep-alive"},{"key":"X-Status-Message","value":"OK"},{"key":"Apigw-Requestid","value":"ZmtW8hvHIAMEZjg="}],"cookie":[],"responseTime":null,"body":"{\n    \"status_code\": 200,\n    \"message\": \"Advisor deleted Successfully\",\n    \"data\": {}\n}"}],"_postman_id":"085c679a-f4cf-45d4-ae1a-efa8bc45e24b"},{"name":"get_advisor_by_id","id":"7eb15f82-3528-47a5-a9ad-91531680b317","protocolProfileBehavior":{"disableBodyPruning":true},"request":{"method":"GET","header":[],"url":"{{app_backend_base_url}}/api/v1/advisors/584346e5-a789-4ec5-b830-5a98cdad28b7","auth":{"type":"oauth2","oauth2":{"basicConfig":[],"advancedConfig":[{"key":"redirect_uri","value":"<redirect_uri>"},{"key":"useBrowser","value":"<use-browser>"},{"key":"scope","value":"<scope>"},{"key":"grant_type","value":"<grant_type>"},{"key":"accessTokenUrl","value":"{{access_token_url}}"},{"key":"authUrl","value":"{{auth_token_url}}"},{"key":"clientSecret","value":"{{client_secret}}"},{"key":"clientId","value":"{{client_id}}"},{"key":"client_authentication","value":"<client_authentication>"},{"key":"tokenName","value":"<token-name>"}]},"isInherited":true,"source":{"_postman_id":"1ed8896e-1854-4758-94a0-e50286bbe6bd","id":"1ed8896e-1854-4758-94a0-e50286bbe6bd","name":"Circuitry.ai APIs","type":"collection"}},"urlObject":{"path":["api","v1","advisors","584346e5-a789-4ec5-b830-5a98cdad28b7"],"host":["{{app_backend_base_url}}"],"query":[],"variable":[]}},"response":[{"id":"9a789d83-a8f0-4f74-9249-a097d7ea1d57","name":"success_response","originalRequest":{"method":"GET","header":[],"url":"{{app_backend_base_url}}/api/v1/advisors/584346e5-a789-4ec5-b830-5a98cdad28b7"},"status":"OK","code":200,"_postman_previewlanguage":"json","header":[{"key":"Date","value":"Fri, 05 Jul 2024 07:29:05 GMT"},{"key":"Content-Type","value":"application/json"},{"key":"Content-Length","value":"914"},{"key":"Connection","value":"keep-alive"},{"key":"X-Request-Id","value":"9acaa211-4ead-4124-924c-ad628cf67d22"},{"key":"Apigw-Requestid","value":"abYNXhjMoAMEMiA="}],"cookie":[],"responseTime":null,"body":"{\n    \"status_code\": 200,\n    \"message\": \"OK\",\n    \"data\": [\n        {\n            \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n            \"name\": \"PSI Engines Expert Answer\",\n            \"description\": \"Powering Leading Equipment Manufacturers Around the Globe. Meet the PSI Engines Recommender – your go to advisor for finding the perfect power solutions.\",\n            \"conversation_starters\": [\n                \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"What is the RPO Code for my 5.7L Engine?\",\n                \"Can I use synthetic oil in my .998L Engine?\"\n            ],\n            \"status\": \"active\",\n            \"character_limit\": 300,\n            \"created_by\": \"admin\",\n            \"updated_by\": \"6666a1f6a3b6183fb15908cd\",\n            \"created_at\": \"2024-06-05 06:35:51 UTC\",\n            \"updated_at\": \"2024-07-04 05:36:24 UTC\",\n            \"chat_api\": \"{chat_api}\",\n            \"chat_title\": \"AIdvisor\",\n            \"welcome_message\": \"Hello! I am AIdvisor!\",\n            \"visibility\": 1,\n            \"workflow_data\": null,\n            \"bot_data\": null\n        }\n    ]\n}"}],"_postman_id":"7eb15f82-3528-47a5-a9ad-91531680b317"}],"id":"27bf5d32-d133-4f0a-a404-b4091882bcd9","_postman_id":"27bf5d32-d133-4f0a-a404-b4091882bcd9","description":"","auth":{"type":"oauth2","oauth2":{"basicConfig":[],"advancedConfig":[{"key":"redirect_uri","value":"<redirect_uri>"},{"key":"useBrowser","value":"<use-browser>"},{"key":"scope","value":"<scope>"},{"key":"grant_type","value":"<grant_type>"},{"key":"accessTokenUrl","value":"{{access_token_url}}"},{"key":"authUrl","value":"{{auth_token_url}}"},{"key":"clientSecret","value":"{{client_secret}}"},{"key":"clientId","value":"{{client_id}}"},{"key":"client_authentication","value":"<client_authentication>"},{"key":"tokenName","value":"<token-name>"}]},"isInherited":true,"source":{"_postman_id":"1ed8896e-1854-4758-94a0-e50286bbe6bd","id":"1ed8896e-1854-4758-94a0-e50286bbe6bd","name":"Circuitry.ai APIs","type":"collection"}}},{"name":"conversations","item":[{"name":"get_conversations_history","id":"2311b3dd-821a-46ed-8222-6eaf14b434fa","protocolProfileBehavior":{"disableBodyPruning":true},"request":{"method":"POST","header":[],"body":{"mode":"raw","raw":"{\r\n    \"pagination\": {\r\n        \"page\": 1,\r\n        \"per_page\": 3\r\n    },\r\n    \"filters\": {\r\n        // \"advisor_id\": \"de3b9406-e40f-4b14-95be-0927bedb9c43\",\r\n        \"advisor_id\": \"958637fc-d929-4645-a82d-24f75afadd1a\"\r\n    }\r\n}","options":{"raw":{"language":"json"}}},"url":"{{app_backend_base_url}}/api/v1/conversations","auth":{"type":"oauth2","oauth2":{"basicConfig":[],"advancedConfig":[{"key":"redirect_uri","value":"<redirect_uri>"},{"key":"useBrowser","value":"<use-browser>"},{"key":"scope","value":"<scope>"},{"key":"grant_type","value":"<grant_type>"},{"key":"accessTokenUrl","value":"{{access_token_url}}"},{"key":"authUrl","value":"{{auth_token_url}}"},{"key":"clientSecret","value":"{{client_secret}}"},{"key":"clientId","value":"{{client_id}}"},{"key":"client_authentication","value":"<client_authentication>"},{"key":"tokenName","value":"<token-name>"}]},"isInherited":true,"source":{"_postman_id":"1ed8896e-1854-4758-94a0-e50286bbe6bd","id":"1ed8896e-1854-4758-94a0-e50286bbe6bd","name":"Circuitry.ai APIs","type":"collection"}},"urlObject":{"path":["api","v1","conversations"],"host":["{{app_backend_base_url}}"],"query":[],"variable":[]}},"response":[{"id":"656d3e44-d9b8-497c-8bf2-cd38931e30ad","name":"success_response","originalRequest":{"method":"POST","header":[],"body":{"mode":"raw","raw":"{\r\n    \"pagination\": {\r\n        \"page\": 1,\r\n        \"per_page\": 1000\r\n    },\r\n    \"filters\": {\r\n        // \"advisor_id\": \"asdf\"\r\n        // \"date\": \"2024-06-26\"\r\n    }\r\n}","options":{"raw":{"language":"json"}}},"url":"{{app_backend_base_url}}/api/v1/conversations"},"status":"OK","code":200,"_postman_previewlanguage":"json","header":[{"key":"Date","value":"Thu, 27 Jun 2024 18:07:15 GMT"},{"key":"Content-Type","value":"application/json"},{"key":"Content-Length","value":"350470"},{"key":"Connection","value":"keep-alive"},{"key":"X-Request-Id","value":"9d95c052-b54d-47f6-b499-c6b183a168f1"},{"key":"Apigw-Requestid","value":"aCeM-ivoIAMEZ-Q="}],"cookie":[],"responseTime":null,"body":"{\n    \"status_code\": 200,\n    \"message\": \"OK\",\n    \"data\": {\n        \"total\": 899,\n        \"page\": 1,\n        \"per_page\": 1000,\n        \"conversations\": [\n            {\n                \"sender_id\": \"Jkcg1Mw4fDLmcowSAAQy\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"None\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"good\",\n                \"date\": \"2024-06-27 17:17:01\"\n            },\n            {\n                \"sender_id\": \"qa9gsSNZ4YR02LixAAQs\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"None\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-27 11:30:19\"\n            },\n            {\n                \"sender_id\": \"FvcIt0iHYyjTUFKyAAQc\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"None\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-27 08:13:23\"\n            },\n            {\n                \"sender_id\": \"HVqXQa8VilQe26C-AAQU\",\n                \"title\": \"What is the RPO Code for my 5.7L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"None\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-27 07:43:03\"\n            },\n            {\n                \"sender_id\": \"ldWoGivio4jXGaZlAAPY\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"None\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-26 12:12:55\"\n            },\n            {\n                \"sender_id\": \"N5-2su7s18PGIsasAAPO\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"None\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-26 11:34:11\"\n            },\n            {\n                \"sender_id\": \"OS6WGmN3UglRHqlGAAO2\",\n                \"title\": \"Can I use synthetic oil in my .998L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"None\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-26 10:58:52\"\n            },\n            {\n                \"sender_id\": \"SNVzS_LoJjli5YOpAAOq\",\n                \"title\": \"For my 0.998 litre engine.\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"None\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-26 06:27:33\"\n            },\n            {\n                \"sender_id\": \"9Te_QYk5vyoQSK2aAAOm\",\n                \"title\": \"ERROR: Speech was cancelled or could not be recognized. Ensure your microphone is working properly.\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"None\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-26 06:26:16\"\n            },\n            {\n                \"sender_id\": \"u67TYuzKinTGRohbAAOk\",\n                \"title\": \"ERROR: Speech was cancelled or could not be recognized. Ensure your microphone is working properly.\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"None\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-26 06:25:39\"\n            },\n            {\n                \"sender_id\": \"CYIoMw0WuaNbzCV4AAOg\",\n                \"title\": \"Can I use synthetic oil in my .998L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"None\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-26 06:09:30\"\n            },\n            {\n                \"sender_id\": \"d3mmsNtbwH5_05SzAAOV\",\n                \"title\": \"What is the spark plug value of 0.998 litre engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"None\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-26 05:18:41\"\n            },\n            {\n                \"sender_id\": \"Xy3rI4UexpwLRTlhAAOT\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"None\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-25 18:32:36\"\n            },\n            {\n                \"sender_id\": \"zGTkY0kTMNLTtWZjAAOH\",\n                \"title\": \"Can I use synthetic oil in my .998 L engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"None\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-25 12:15:41\"\n            },\n            {\n                \"sender_id\": \"LFB77jUeKCfD0rTGAAOF\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"None\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-25 12:15:23\"\n            },\n            {\n                \"sender_id\": \"74qRJB4PhKtcBMboAAN3\",\n                \"title\": \"what is the top value of 0 point what is the top value of 0.99 8 litre engine no OK first ly no OK first you call the B10 no no it is on in the laptop you have to click there\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"None\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-25 10:07:40\"\n            },\n            {\n                \"sender_id\": \"RwxSSGDjIA3gAO_mAAN9\",\n                \"title\": \"What is the spark plug dot value of .998?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"None\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-25 10:07:06\"\n            },\n            {\n                \"sender_id\": \"5wE4mgMzfCsgrWO_AANx\",\n                \"title\": \"Can I use synthetic oil in my .998L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"None\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-25 09:11:31\"\n            },\n            {\n                \"sender_id\": \"Bl4Gqg_sxwdTHncVAANo\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"None\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-25 07:24:45\"\n            },\n            {\n                \"sender_id\": \"Pvss6CxzleIVAVZPAANZ\",\n                \"title\": \"Can I use synthetic oil in my .998L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"None\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-25 05:02:39\"\n            },\n            {\n                \"sender_id\": \"Xu-XAHv3C306_87pAANX\",\n                \"title\": \"Can I use synthetic oil in my .998 L engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"None\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-25 04:25:45\"\n            },\n            {\n                \"sender_id\": \"Xr2vSQsm8s8ZnGXdAANT\",\n                \"title\": \"Can I use synthetic oil in my .998L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"None\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-25 00:42:36\"\n            },\n            {\n                \"sender_id\": \"SnYPTqNLvPj4GMxFAAMn\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"None\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-24 16:45:18\"\n            },\n            {\n                \"sender_id\": \"SnYPTqNLvPj4GMxFAAMn\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"None\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-24 16:44:03\"\n            },\n            {\n                \"sender_id\": \"9VqQkFI_96qGFU-LAAMa\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-24 13:47:12\"\n            },\n            {\n                \"sender_id\": \"VZfSvvQ84GOflw3dAAMY\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-24 13:35:11\"\n            },\n            {\n                \"sender_id\": \"hBVxXtZNOgEFeikxAAMW\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-24 13:34:54\"\n            },\n            {\n                \"sender_id\": \"LXeX88BaecRB_RbRAAMR\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-24 13:03:11\"\n            },\n            {\n                \"sender_id\": \"EXAGw6bGkXcEbGLLAAMM\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-24 12:38:00\"\n            },\n            {\n                \"sender_id\": \"TghnAL3QjQLDO9KcAAMG\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-24 12:32:27\"\n            },\n            {\n                \"sender_id\": \"ADfgTa3FAWCQL6tgAAME\",\n                \"title\": \"Can I use synthetic oil in my .998 L engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-24 12:20:05\"\n            },\n            {\n                \"sender_id\": \"PtBJununuDrbrQ-IAAL3\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-24 12:11:02\"\n            },\n            {\n                \"sender_id\": \"LDPwPi-mw2agXUY5AALp\",\n                \"title\": \"what does DTC 171 means in 3.0L engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-24 08:01:01\"\n            },\n            {\n                \"sender_id\": \"L8zu5cbPJG_8oO_qAALn\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-24 07:59:34\"\n            },\n            {\n                \"sender_id\": \"-T34gKdBQY29qgROAALl\",\n                \"title\": \"what does DTC means in 3.0L engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-24 07:59:23\"\n            },\n            {\n                \"sender_id\": \"WedmPHPTAeRtO-o0AALj\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-24 07:59:10\"\n            },\n            {\n                \"sender_id\": \"OgwfFN8usTIPSRS3AALh\",\n                \"title\": \"what does DTC means in 3.0L engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-24 07:58:55\"\n            },\n            {\n                \"sender_id\": \"l_lljWMquZ16Xek_AALY\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-24 07:08:55\"\n            },\n            {\n                \"sender_id\": \"tyMXCwWNU0EsuiXDAALU\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-24 06:26:02\"\n            },\n            {\n                \"sender_id\": \"40yNURHHQfjfd4BRAALS\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-24 06:04:06\"\n            },\n            {\n                \"sender_id\": \"tQ4G0jCI151g4XX0AALQ\",\n                \"title\": \"Can I use synthetic oil in my .998L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-24 03:10:50\"\n            },\n            {\n                \"sender_id\": \"uxY3CkKf8UUMNk23AALM\",\n                \"title\": \"What is the RPO code for my 5.7 L engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-23 20:22:52\"\n            },\n            {\n                \"sender_id\": \"fz4sFhmRf-vgnufIAAKg\",\n                \"title\": \"Can I use synthetic oil in my .998L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-22 00:12:28\"\n            },\n            {\n                \"sender_id\": \"yGxK5zdS9SiijbeAAAKe\",\n                \"title\": \"Can I use synthetic oil in my .998L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-22 00:09:37\"\n            },\n            {\n                \"sender_id\": \"cjuHvEDeZ3WcHzDpAAKU\",\n                \"title\": \"Can I use synthetic oil in my .998L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-21 19:18:41\"\n            },\n            {\n                \"sender_id\": \"NeygZgW4U1EKZ-8EAAKS\",\n                \"title\": \"Can I use synthetic oil in my .998L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-21 19:04:16\"\n            },\n            {\n                \"sender_id\": \"pLh5x59-EaxLUdzCAAKQ\",\n                \"title\": \"Can I use synthetic oil in my .998L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-21 19:00:42\"\n            },\n            {\n                \"sender_id\": \"fSRcaCiCs25-wNTIAAJ_\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-21 11:45:51\"\n            },\n            {\n                \"sender_id\": \"SEyRIfiLI6XJE6-mAAJ5\",\n                \"title\": \"Can I use synthetic oil in my .998L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-21 11:11:59\"\n            },\n            {\n                \"sender_id\": \"C4iVWdrE-U-o5OLLAAJ3\",\n                \"title\": \"Can I use synthetic oil in my .998L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-21 11:06:56\"\n            },\n            {\n                \"sender_id\": \"N57MndaZ2CCLUExaAAJ1\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-21 11:06:22\"\n            },\n            {\n                \"sender_id\": \"OcQh1MOW42bOd51pAAJz\",\n                \"title\": \"Can I use synthetic oil in my .998L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-21 11:04:52\"\n            },\n            {\n                \"sender_id\": \"-Y3JCJeUABXe2hZFAAJx\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-21 11:03:47\"\n            },\n            {\n                \"sender_id\": \"FjKJT9lNOVBCs4DrAAJv\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-21 11:00:37\"\n            },\n            {\n                \"sender_id\": \"3XRp8Q9NF8CHsZG5AAJt\",\n                \"title\": \"Can I use synthetic oil in my .998L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-21 10:56:56\"\n            },\n            {\n                \"sender_id\": \"1_G7RflB3almjhyjAAJf\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-21 07:19:27\"\n            },\n            {\n                \"sender_id\": \"q37FvT8NFUMh51o2AAJd\",\n                \"title\": \"Can I use synthetic oil in my .998L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-21 07:04:45\"\n            },\n            {\n                \"sender_id\": \"R2rWutk9uO-DfmveAAJb\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-21 06:51:29\"\n            },\n            {\n                \"sender_id\": \"ncVkzMZIAq_5_HITAAJZ\",\n                \"title\": \"What is the RPO Code for my 5.7L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-21 06:51:10\"\n            },\n            {\n                \"sender_id\": \"mEbOg10xAD4muUtXAAJX\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-21 06:42:35\"\n            },\n            {\n                \"sender_id\": \"zS63og1ekQ7-qu-8AAJV\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-21 05:55:37\"\n            },\n            {\n                \"sender_id\": \"1NAdLRDZxaUD9KVHAAI1\",\n                \"title\": \"Can I use synthetic oil in my .998L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-20 12:57:13\"\n            },\n            {\n                \"sender_id\": \"5vv6lD1I3ZqAzKneAAIz\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-20 12:34:52\"\n            },\n            {\n                \"sender_id\": \"aaAg_FXMI_I73612AAIx\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-20 12:34:40\"\n            },\n            {\n                \"sender_id\": \"26Y38oTrlfHQx3koAAIl\",\n                \"title\": \"What is the method to install the balance shaft rear bearing of 4.3L engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-20 10:24:30\"\n            },\n            {\n                \"sender_id\": \"FmuaABsnXlwEod6rAAIh\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-20 07:58:04\"\n            },\n            {\n                \"sender_id\": \"Kk_NopoqmKpOD8hxAAIT\",\n                \"title\": \"Can I use synthetic oil in my .998L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"good\",\n                \"date\": \"2024-06-20 06:08:00\"\n            },\n            {\n                \"sender_id\": \"nFvIcfewiyQ_90t5AAIL\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-20 05:09:41\"\n            },\n            {\n                \"sender_id\": \"xLoMjtb38OT6DZmiAAIJ\",\n                \"title\": \"What is the RPO Code for my 5.7L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-20 04:30:05\"\n            },\n            {\n                \"sender_id\": \"e0zgjJEL7Oi_Y4keAAIH\",\n                \"title\": \"Can I use synthetic oil in my .998L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-20 04:25:32\"\n            },\n            {\n                \"sender_id\": \"kj9DS_qqfeQ8yz74AAH_\",\n                \"title\": \"Can I use synthetic oil in my .998L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-20 02:00:39\"\n            },\n            {\n                \"sender_id\": \"ALG_4YzrUqPZ4HBrAAHm\",\n                \"title\": \"can i use synthetic oil\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-19 21:32:21\"\n            },\n            {\n                \"sender_id\": \"xqSjT6tVDKB6aH-ZAAHI\",\n                \"title\": \"action_session_end\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-19 14:57:43\"\n            },\n            {\n                \"sender_id\": \"R3paViWZ9zPCzkp8AAG4\",\n                \"title\": \"What is the RPO Code for my 5.7L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-19 11:33:04\"\n            },\n            {\n                \"sender_id\": \"ZA0wK6iux38hmntwAAG0\",\n                \"title\": \"Can I use synthetic oil in my .998L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"good\",\n                \"date\": \"2024-06-19 07:31:23\"\n            },\n            {\n                \"sender_id\": \"80mG1iW9MHtfTkv1AAGu\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-19 05:53:40\"\n            },\n            {\n                \"sender_id\": \"Y3dY4HxktsVA3Iu0AAGs\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-19 05:49:10\"\n            },\n            {\n                \"sender_id\": \"B_37xfGBeO4DJsjYAAEr\",\n                \"title\": \"Can I use synthetic oil in my .998L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-18 13:54:21\"\n            },\n            {\n                \"sender_id\": \"8OJIuboekmdegpm5AAFY\",\n                \"title\": \"action_session_end\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-18 13:47:02\"\n            },\n            {\n                \"sender_id\": \"fdkuLPx-an9ADyV3AAFQ\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-18 13:42:15\"\n            },\n            {\n                \"sender_id\": \"y-QvwHSqcSkDRBshAAFN\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-18 13:31:43\"\n            },\n            {\n                \"sender_id\": \"2pG_w_4oFfYdtly8AAFL\",\n                \"title\": \"Can I use synthetic oil in my .998L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-18 13:31:31\"\n            },\n            {\n                \"sender_id\": \"bZlb_f8iHAAAKf7HAAFJ\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-18 13:31:24\"\n            },\n            {\n                \"sender_id\": \"SZWlObWSbJvC_w-nAAE6\",\n                \"title\": \"provide me all the displacement values you know?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-18 12:33:04\"\n            },\n            {\n                \"sender_id\": \"ak9sZQL3pQ7Q-7bdAAE3\",\n                \"title\": \"what is the engine oil recommended for 8.8L engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-18 12:31:34\"\n            },\n            {\n                \"sender_id\": \"wBOj6vcv2K_a8LkTAAEi\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-18 12:27:22\"\n            },\n            {\n                \"sender_id\": \"2meVZLik0s6kPChbAAEx\",\n                \"title\": \"Can I use synthetic oil in my .998L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-18 11:55:30\"\n            },\n            {\n                \"sender_id\": \"7XMkJGt0OlmvD3VjAAEz\",\n                \"title\": \"Can I use synthetic oil in my .998L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-18 11:55:25\"\n            },\n            {\n                \"sender_id\": \"VuDvZwALwPq8SNnHAAEv\",\n                \"title\": \"hi\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-18 11:54:19\"\n            },\n            {\n                \"sender_id\": \"E9G97nMmJtcVCq0mAAEg\",\n                \"title\": \"action_session_end\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-18 10:26:54\"\n            },\n            {\n                \"sender_id\": \"2ZRf47o2EmVez2nlAAET\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-18 10:18:50\"\n            },\n            {\n                \"sender_id\": \"dCA0w-0jtCd1lm4dAAEZ\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-18 10:00:41\"\n            },\n            {\n                \"sender_id\": \"7WnH_Q-90775FVCYAAEQ\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-18 09:53:34\"\n            },\n            {\n                \"sender_id\": \"4V2IxGW6ENSvCUiyAAEN\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-18 09:50:10\"\n            },\n            {\n                \"sender_id\": \"h1w-Fkoj4C8nQmoGAAEG\",\n                \"title\": \"What is the method to install the balance shaft rear bearing of a 4.3L engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-18 09:32:52\"\n            },\n            {\n                \"sender_id\": \"Kj8NSgIYFX7BXv8NAAEC\",\n                \"title\": \"action_session_end\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-18 08:59:06\"\n            },\n            {\n                \"sender_id\": \"j0gyYlAV37FpGzMFAAD0\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-18 07:48:40\"\n            },\n            {\n                \"sender_id\": \"03vftne5dx6JQpY7AADw\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-18 07:44:49\"\n            },\n            {\n                \"sender_id\": \"JjlzGZBnI6WUXPvWAADt\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-18 07:42:59\"\n            },\n            {\n                \"sender_id\": \"6h2x2USv4XPG-j6PAADq\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-18 07:41:52\"\n            },\n            {\n                \"sender_id\": \"xB_RDkR6yeAerovcAADl\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-18 07:39:47\"\n            },\n            {\n                \"sender_id\": \"0PvsCFYlVE0IjmyHAADi\",\n                \"title\": \"action_session_end\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-18 07:39:31\"\n            },\n            {\n                \"sender_id\": \"tVr9fzfTgwY6QjutAADg\",\n                \"title\": \"action_session_end\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-18 07:38:11\"\n            },\n            {\n                \"sender_id\": \"V3ojviEnrENlUV-nAADe\",\n                \"title\": \"action_session_end\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-18 07:37:22\"\n            },\n            {\n                \"sender_id\": \"GNn6GA5EY0n3RmtyAADc\",\n                \"title\": \"action_session_end\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-18 07:36:45\"\n            },\n            {\n                \"sender_id\": \"Xv9oHWi8RfwLlf3OAADa\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-18 07:35:46\"\n            },\n            {\n                \"sender_id\": \"8fbvzWijYDDnbTUIAADX\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-18 07:31:17\"\n            },\n            {\n                \"sender_id\": \"W1wwTsAdEQHfcn4tAADU\",\n                \"title\": \"action_session_end\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-18 07:29:42\"\n            },\n            {\n                \"sender_id\": \"o8J6mLGuGOPB8G7GAADS\",\n                \"title\": \"action_session_end\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-18 07:29:35\"\n            },\n            {\n                \"sender_id\": \"Ma3qrBfiNKwv3er-AADP\",\n                \"title\": \"What is the RPO Code for my 5.7L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-18 07:28:04\"\n            },\n            {\n                \"sender_id\": \"QaZFV1FxvQ5GW4VHAADN\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-18 07:27:36\"\n            },\n            {\n                \"sender_id\": \"URd9IXQdUuwbQjeNAADK\",\n                \"title\": \"Can I use synthetic oil in my .998L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-18 07:27:12\"\n            },\n            {\n                \"sender_id\": \"6R8X1jBJtpDCVQFoAADI\",\n                \"title\": \"Can I use synthetic oil in my .998L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-18 07:26:33\"\n            },\n            {\n                \"sender_id\": \"BtDFZ0ov3HjQx-j9AADE\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-18 07:26:12\"\n            },\n            {\n                \"sender_id\": \"4Wfd30rMMZlsg5t_AADG\",\n                \"title\": \"action_session_end\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-18 07:25:48\"\n            },\n            {\n                \"sender_id\": \"BJBBm2BJh0rRFwqNAAC-\",\n                \"title\": \"action_session_end\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-18 07:24:04\"\n            },\n            {\n                \"sender_id\": \"NrbiOKIDk6CHGVYpAAC6\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-18 07:23:36\"\n            },\n            {\n                \"sender_id\": \"pZqnZ-3BUyhI7uF2AAC8\",\n                \"title\": \"action_session_end\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-18 07:23:18\"\n            },\n            {\n                \"sender_id\": \"wg-sstnKW6RF4RavAAC1\",\n                \"title\": \"Can I use synthetic oil in my .998L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-18 07:20:02\"\n            },\n            {\n                \"sender_id\": \"_I8q_e5JfBpjILG9AACz\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-18 07:19:49\"\n            },\n            {\n                \"sender_id\": \"EFqAYSXsdKwbIhswAACx\",\n                \"title\": \"action_session_end\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-18 07:19:41\"\n            },\n            {\n                \"sender_id\": \"qWL-MQ1rvigrY2BHAACt\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-18 07:18:39\"\n            },\n            {\n                \"sender_id\": \"NV8VjH5gev5OUyaQAACr\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-18 07:15:34\"\n            },\n            {\n                \"sender_id\": \"TVcD7dy5X37adb3WAACp\",\n                \"title\": \"action_session_end\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-18 07:14:36\"\n            },\n            {\n                \"sender_id\": \"zOF751CMVXkfSgvHAACn\",\n                \"title\": \"Can I use synthetic oil in my .998L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-18 07:12:58\"\n            },\n            {\n                \"sender_id\": \"F8hKknplc7cVrzakAACl\",\n                \"title\": \"What is the RPO Code for my 5.7L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-18 07:12:40\"\n            },\n            {\n                \"sender_id\": \"i5wiUPlTg7Cwx47mAACg\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-18 07:11:06\"\n            },\n            {\n                \"sender_id\": \"fdie7uug1vcioIeeAACi\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-18 07:11:02\"\n            },\n            {\n                \"sender_id\": \"NgJvO6bIgtsuHU_-AACY\",\n                \"title\": \"Can I use synthetic oil in my .998L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-18 07:10:24\"\n            },\n            {\n                \"sender_id\": \"HFHoPGjShcmysuW3AACa\",\n                \"title\": \"action_session_end\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"good\",\n                \"date\": \"2024-06-18 07:08:53\"\n            },\n            {\n                \"sender_id\": \"-TqDrMW9WL0LEzgLAACV\",\n                \"title\": \"action_session_end\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-18 07:08:28\"\n            },\n            {\n                \"sender_id\": \"EhPRPOIwFvKEnEi2AACT\",\n                \"title\": \"Can I use synthetic oil in my .998L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-18 07:07:44\"\n            },\n            {\n                \"sender_id\": \"dG1vpucLITCR1U8xAACI\",\n                \"title\": \"action_session_end\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-18 07:06:42\"\n            },\n            {\n                \"sender_id\": \"PbS75UoY2O8o1fLEAACL\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-18 07:05:33\"\n            },\n            {\n                \"sender_id\": \"6yRqxb76DnSx0CfuAACG\",\n                \"title\": \"action_session_end\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-18 07:04:28\"\n            },\n            {\n                \"sender_id\": \"pr3L_GHot91K9_YwAACE\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-18 07:04:18\"\n            },\n            {\n                \"sender_id\": \"A596GCi49ehZgKY-AAB_\",\n                \"title\": \"action_session_end\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-18 07:02:08\"\n            },\n            {\n                \"sender_id\": \"e67tncfK6L9TpVlnAACB\",\n                \"title\": \"action_session_end\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-18 07:01:42\"\n            },\n            {\n                \"sender_id\": \"XYsUCLoQnVzdNDzrAAB6\",\n                \"title\": \"action_session_end\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-18 06:53:51\"\n            },\n            {\n                \"sender_id\": \"dv1uijqWpl0f8wbuAAB4\",\n                \"title\": \"action_session_end\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-18 06:51:08\"\n            },\n            {\n                \"sender_id\": \"QV4PrEh5c-_BWoG5AAB0\",\n                \"title\": \"action_session_end\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-18 06:50:22\"\n            },\n            {\n                \"sender_id\": \"VgUD3ix9QOs_ZRDaAABy\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-18 06:46:44\"\n            },\n            {\n                \"sender_id\": \"NlRhEQ_ADWb90FV-AABv\",\n                \"title\": \"action_session_end\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-18 06:45:15\"\n            },\n            {\n                \"sender_id\": \"o5_6PSDgqmlapZxsAABt\",\n                \"title\": \"action_session_end\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-18 06:44:26\"\n            },\n            {\n                \"sender_id\": \"Rvoopzm0ZnPUMHjGAABr\",\n                \"title\": \"action_session_end\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-18 06:43:35\"\n            },\n            {\n                \"sender_id\": \"O9aAvhU5Rlv2SEExAABp\",\n                \"title\": \"action_session_end\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-18 06:38:45\"\n            },\n            {\n                \"sender_id\": \"d6VsR0dkiHjK-rV7AABn\",\n                \"title\": \"action_session_end\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-18 06:38:17\"\n            },\n            {\n                \"sender_id\": \"8wY7-2VqnuUloq1UAABj\",\n                \"title\": \"action_session_end\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-18 06:38:06\"\n            },\n            {\n                \"sender_id\": \"wIWc3zne-bK4Zgk_AABl\",\n                \"title\": \"action_session_end\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-18 06:37:42\"\n            },\n            {\n                \"sender_id\": \"udhvQO0IQ6yObHqWAABf\",\n                \"title\": \"action_session_end\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-18 06:37:16\"\n            },\n            {\n                \"sender_id\": \"j8YaxIvkjmEioCxVAABh\",\n                \"title\": \"action_session_end\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-18 06:36:51\"\n            },\n            {\n                \"sender_id\": \"geNZTGpzrDvzsLx3AABd\",\n                \"title\": \"action_session_end\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-18 06:24:42\"\n            },\n            {\n                \"sender_id\": \"EQTEOwxSFwdZXN8XAABb\",\n                \"title\": \"action_session_end\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-18 06:19:13\"\n            },\n            {\n                \"sender_id\": \"32Xcsm1_dYR4Eu3UAABR\",\n                \"title\": \"action_session_end\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-18 06:11:24\"\n            },\n            {\n                \"sender_id\": \"liUCoL_f_uuYPOd3AABX\",\n                \"title\": \"action_session_end\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-18 06:07:14\"\n            },\n            {\n                \"sender_id\": \"iTE2HvEgM801CcGkAABV\",\n                \"title\": \"action_session_end\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"bad\",\n                \"date\": \"2024-06-18 06:06:37\"\n            },\n            {\n                \"sender_id\": \"Jt90xhkiNeyUX95LAABT\",\n                \"title\": \"action_session_end\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"good\",\n                \"date\": \"2024-06-18 06:05:58\"\n            },\n            {\n                \"sender_id\": \"98lbB21cWpub4_EiAABP\",\n                \"title\": \"action_session_end\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-18 05:39:27\"\n            },\n            {\n                \"sender_id\": \"7CNuEYqK9f1-yq9AAABN\",\n                \"title\": \"action_session_end\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-18 05:37:51\"\n            },\n            {\n                \"sender_id\": \"lWgFQ8AiOzX2sBbTAABH\",\n                \"title\": \"action_session_end\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-18 04:34:46\"\n            },\n            {\n                \"sender_id\": \"-fk8JbotAzuWj4PUAABF\",\n                \"title\": \"action_session_end\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-18 04:34:18\"\n            },\n            {\n                \"sender_id\": \"_xINqIiB0eRCsA_tAAAc\",\n                \"title\": \"Can I use synthetic oil in my .998L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-17 17:37:52\"\n            },\n            {\n                \"sender_id\": \"5gq1zQulEuVEiKVRAAAZ\",\n                \"title\": \"action_session_end\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-17 17:35:57\"\n            },\n            {\n                \"sender_id\": \"44GEJpRoKHjyGuypAAAE\",\n                \"title\": \"What is the method to install the balance shaft rear bearing of 4.3L engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-17 15:48:26\"\n            },\n            {\n                \"sender_id\": \"6b-6QZpIphXLmsz-AAAB\",\n                \"title\": \"action_session_end\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-17 15:44:49\"\n            },\n            {\n                \"sender_id\": \"HcyhpO4k0z7huAQ7AABB\",\n                \"title\": \"action_session_end\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-17 14:49:39\"\n            },\n            {\n                \"sender_id\": \"vMf18Pr12_yOsoeQAAA_\",\n                \"title\": \"action_session_end\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-17 14:46:03\"\n            },\n            {\n                \"sender_id\": \"UGyti2G2TkFK_v6jAAA9\",\n                \"title\": \"action_session_end\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-17 14:36:05\"\n            },\n            {\n                \"sender_id\": \"8TOEoA5DOy1_C6N4AAA3\",\n                \"title\": \"action_session_end\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-17 14:30:20\"\n            },\n            {\n                \"sender_id\": \"RXP-ju9AoYKWRHg7AAAz\",\n                \"title\": \"action_session_end\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-17 14:28:17\"\n            },\n            {\n                \"sender_id\": \"DuUI6f1GywxN_i9QAAAx\",\n                \"title\": \"action_session_end\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-17 14:27:51\"\n            },\n            {\n                \"sender_id\": \"gagLFsfW2x_5gv-IAAAv\",\n                \"title\": \"action_session_end\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-17 14:26:10\"\n            },\n            {\n                \"sender_id\": \"PhEqTkgren9_OdosAAAr\",\n                \"title\": \"What is the RPO Code for my 5.7L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-17 14:22:32\"\n            },\n            {\n                \"sender_id\": \"c9vkwMjASsFacj2qAAAp\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-17 14:21:15\"\n            },\n            {\n                \"sender_id\": \"PmJkCfC1KR8EavkaAAAl\",\n                \"title\": \"action_session_end\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-17 14:20:49\"\n            },\n            {\n                \"sender_id\": \"YMwWnwF6OYa1S4ipAAAj\",\n                \"title\": \"action_session_end\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-17 14:20:49\"\n            },\n            {\n                \"sender_id\": \"OsqvWXFlXjHlw76bAAAZ\",\n                \"title\": \"What is the RPO Code for my 5.7L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-17 14:10:17\"\n            },\n            {\n                \"sender_id\": \"WTaHmu9qPI3ZsVV4AAAh\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-17 13:59:38\"\n            },\n            {\n                \"sender_id\": \"pjGSHMfOMEzxRYioAAAb\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-17 13:36:59\"\n            },\n            {\n                \"sender_id\": \"MXfZgREHnUUoke-dAAAd\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-17 13:24:01\"\n            },\n            {\n                \"sender_id\": \"pNvp9SW0K0QtAdPTAAAV\",\n                \"title\": \"What is the RPO Code for my 5.7L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-17 13:17:18\"\n            },\n            {\n                \"sender_id\": \"Gn16Jk40r26KLNfOAAAT\",\n                \"title\": \"Can I use synthetic oil in my .998L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"good\",\n                \"date\": \"2024-06-17 13:13:47\"\n            },\n            {\n                \"sender_id\": \"XzvdN-11HUykqu8wAAAP\",\n                \"title\": \"Can I use synthetic oil in my .998L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"good\",\n                \"date\": \"2024-06-17 13:11:27\"\n            },\n            {\n                \"sender_id\": \"UKdtVTnOKPT6NNt2AAAR\",\n                \"title\": \"What is the RPO Code for my 5.7L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-17 13:11:08\"\n            },\n            {\n                \"sender_id\": \"IKTwvK2BusdiAz83AAAN\",\n                \"title\": \"Can I use synthetic oil in my .998L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"good\",\n                \"date\": \"2024-06-17 13:10:05\"\n            },\n            {\n                \"sender_id\": \"scm2g50g93s_ixyCAAAB\",\n                \"title\": \"?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-17 13:06:04\"\n            },\n            {\n                \"sender_id\": \"DZwuCDXyG7hOYoNZAAAH\",\n                \"title\": \"Can I use synthetic oil in my .998L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"bad\",\n                \"date\": \"2024-06-17 13:05:58\"\n            },\n            {\n                \"sender_id\": \"zhB4DyWJAJd1CIz_AAAF\",\n                \"title\": \"What is the RPO Code for my 5.7L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-17 13:05:24\"\n            },\n            {\n                \"sender_id\": \"tQ5ZwSaedr9JDg4vAAAD\",\n                \"title\": \"action_session_end\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-17 13:04:15\"\n            },\n            {\n                \"sender_id\": \"RTYHbPyB9g4kmtoUAAAj\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-17 12:55:43\"\n            },\n            {\n                \"sender_id\": \"Z_YL2PtWG6NLJiCNAAAb\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-17 11:58:11\"\n            },\n            {\n                \"sender_id\": \"V1OF-ojLvaUUI_IyAAAX\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-17 11:57:10\"\n            },\n            {\n                \"sender_id\": \"lPL2x7EFnA7y-9aEAAAT\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-17 11:40:07\"\n            },\n            {\n                \"sender_id\": \"h-hAScQf0Z4lXQF-AAAR\",\n                \"title\": \"What is the RPO Code for my 5.7L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-17 11:37:34\"\n            },\n            {\n                \"sender_id\": \"Hkk70-QQR2nO5SYxAAAP\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-17 11:37:25\"\n            },\n            {\n                \"sender_id\": \"mNubRYzZvgppLSllAAAM\",\n                \"title\": \"oil recommendation for 400 L engine\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-17 11:30:27\"\n            },\n            {\n                \"sender_id\": \"JzSuZCzhUjMs8CxoAAAJ\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-17 11:22:33\"\n            },\n            {\n                \"sender_id\": \"zroDXtnj2e1Ayf_AAAAH\",\n                \"title\": \"oil recommendation for my 500L liter engine ?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-17 11:18:51\"\n            },\n            {\n                \"sender_id\": \"8RHD1TlVnV03hHBSAAAF\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-17 11:14:01\"\n            },\n            {\n                \"sender_id\": \"oKC8opYRzqFXNNDPAAAD\",\n                \"title\": \"oil recommendation for my 500L liter engine ?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-17 11:13:57\"\n            },\n            {\n                \"sender_id\": \"ECNqc0YtLl3WJ6BbAAAB\",\n                \"title\": \"oil recommendation for my 500L liter engine ?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-17 11:12:36\"\n            },\n            {\n                \"sender_id\": \"ffkNpY4ssrwwGDM9AAGW\",\n                \"title\": \"Can I use synthetic oil in my .998L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-17 08:40:31\"\n            },\n            {\n                \"sender_id\": \"4Tl0b0dNyJ-ml3J2AAGU\",\n                \"title\": \"action_session_end\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-17 08:40:15\"\n            },\n            {\n                \"sender_id\": \"T4ySrhO7UTGYKf5qAAGS\",\n                \"title\": \"Can I use synthetic oil in my .998L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-17 08:32:17\"\n            },\n            {\n                \"sender_id\": \"6HqmLk82oCvmOYtIAAGD\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-17 08:12:07\"\n            },\n            {\n                \"sender_id\": \"Lhk9E4DXBTUZAm6QAAFx\",\n                \"title\": \"Can I use synthetic oil in my .998L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-17 08:02:10\"\n            },\n            {\n                \"sender_id\": \"bsrEL6HR8VL7hPdSAAF9\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-17 08:01:16\"\n            },\n            {\n                \"sender_id\": \"jC1tLT-cDcpp98jmAAF7\",\n                \"title\": \"action_session_end\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-17 07:59:29\"\n            },\n            {\n                \"sender_id\": \"zuIJR0i8-kxYRej6AAFe\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-17 07:57:57\"\n            },\n            {\n                \"sender_id\": \"KNB35-r5XfVIn4njAAF3\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-17 07:50:21\"\n            },\n            {\n                \"sender_id\": \"HOeUPqWWe1yCEdMNAAFv\",\n                \"title\": \"action_session_end\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-17 07:48:41\"\n            },\n            {\n                \"sender_id\": \"DaH2gOY72uzj-a-sAAFp\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-17 07:45:15\"\n            },\n            {\n                \"sender_id\": \"ZmtDrTp2FgWlIJhbAAFt\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-17 07:45:05\"\n            },\n            {\n                \"sender_id\": \"kOTzYYab231grObnAAFM\",\n                \"title\": \"action_session_end\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-17 07:44:57\"\n            },\n            {\n                \"sender_id\": \"dzwIow1St-gR9Ti6AAFr\",\n                \"title\": \"Can I use synthetic oil in my .998L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-17 07:44:47\"\n            },\n            {\n                \"sender_id\": \"RmSd-RnNTvw3pyhjAAFn\",\n                \"title\": \"Can I use synthetic oil in my .998L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-17 07:42:09\"\n            },\n            {\n                \"sender_id\": \"26IUGECa1vkC-bM0AAFl\",\n                \"title\": \"Can I use synthetic oil in my .998L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-17 07:41:42\"\n            },\n            {\n                \"sender_id\": \"IM0JhnltVsTOhP0XAAFj\",\n                \"title\": \"Can I use synthetic oil in my .998L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-17 07:18:28\"\n            },\n            {\n                \"sender_id\": \"bfLm-i2FNKW3ByPpAAFc\",\n                \"title\": \"action_session_end\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-17 07:11:15\"\n            },\n            {\n                \"sender_id\": \"XvKhrwGy1xARoYRZAAFa\",\n                \"title\": \"action_session_end\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-17 07:09:29\"\n            },\n            {\n                \"sender_id\": \"6b_4pZKDLbCUUKe2AAFY\",\n                \"title\": \"action_session_end\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-17 06:39:32\"\n            },\n            {\n                \"sender_id\": \"GkE7nRwJnpyzDpHjAAFW\",\n                \"title\": \"action_session_end\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-17 06:32:01\"\n            },\n            {\n                \"sender_id\": \"v1Yzs3L50UA849EvAAFQ\",\n                \"title\": \"action_session_end\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-17 06:22:16\"\n            },\n            {\n                \"sender_id\": \"Jaa3jLM_4jYoDDv8AAFK\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-17 06:12:10\"\n            },\n            {\n                \"sender_id\": \"46rC6_wlcNlXLCdKAAFG\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-17 06:09:51\"\n            },\n            {\n                \"sender_id\": \"LsizJFvWBfkppVUKAAFE\",\n                \"title\": \"action_session_end\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-17 05:59:49\"\n            },\n            {\n                \"sender_id\": \"4NhcnDCNnz7s3rt8AAFA\",\n                \"title\": \"What is the RPO Code for my 5.7L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-17 05:58:37\"\n            },\n            {\n                \"sender_id\": \"_hP7sfx1g9ivATvPAAEj\",\n                \"title\": \"What is the lat long of new york city?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-17 05:56:47\"\n            },\n            {\n                \"sender_id\": \"omheX2iM6-qh8YToAAE1\",\n                \"title\": \"What is the RPO Code for my 5.7L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-17 05:48:45\"\n            },\n            {\n                \"sender_id\": \"XPnUqFn0bN-oN9AzAAEx\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-17 05:48:03\"\n            },\n            {\n                \"sender_id\": \"khyh-sLIeibChIgiAAEt\",\n                \"title\": \"Can I use synthetic oil in my .998L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-17 05:44:56\"\n            },\n            {\n                \"sender_id\": \"jCPPVXwBbOJfEn7gAAEr\",\n                \"title\": \"action_session_end\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-17 05:44:44\"\n            },\n            {\n                \"sender_id\": \"9IHubqS7RWQy-WWDAAEV\",\n                \"title\": \"action_session_end\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-17 05:42:34\"\n            },\n            {\n                \"sender_id\": \"JYoEWiidmZsBwCh_AAEJ\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-17 05:37:19\"\n            },\n            {\n                \"sender_id\": \"a61HgnwsyJVNzCLEAAEF\",\n                \"title\": \"action_session_end\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-17 05:06:06\"\n            },\n            {\n                \"sender_id\": \"HGpvZVfejn-5UAy7AAED\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-17 03:58:14\"\n            },\n            {\n                \"sender_id\": \"k8JiYl8a9pARlNJmAADZ\",\n                \"title\": \"What is the RPO Code for my 5.7L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-16 13:55:32\"\n            },\n            {\n                \"sender_id\": \"j29ZOXrhzRQ7O46uAADX\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-16 13:55:17\"\n            },\n            {\n                \"sender_id\": \"xa8pfLa6gDnWn5jwAACN\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-15 14:19:18\"\n            },\n            {\n                \"sender_id\": \"UjB6Ux8m5Eh7onGXAACL\",\n                \"title\": \"Can I use synthetic oil in my .998L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-15 14:11:47\"\n            },\n            {\n                \"sender_id\": \"bT3_2t_kmGewV-qvAACJ\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-15 14:09:55\"\n            },\n            {\n                \"sender_id\": \"AFx739zLVqviKFdTAAB1\",\n                \"title\": \"What is the torque specification on my 5.7L engine distributor cap bolt\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-15 07:32:30\"\n            },\n            {\n                \"sender_id\": \"3jzo_UIuY3VqlorEAABx\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-15 06:22:57\"\n            },\n            {\n                \"sender_id\": \"W2he7mKc215qG031AAA8\",\n                \"title\": \"What does gcp means in 5.7L?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-14 14:29:05\"\n            },\n            {\n                \"sender_id\": \"ZWX4VzuK2feUuTlIAAA6\",\n                \"title\": \"[14:03] Sourabh Kumar Santra\\nWhat does gcp means in 5.7L?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-14 14:27:21\"\n            },\n            {\n                \"sender_id\": \"rGsV5VUzSUBZBmCmAAAk\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-14 13:54:30\"\n            },\n            {\n                \"sender_id\": \"NL2lyV8CDJeXLTmGAAAJ\",\n                \"title\": \"40l engine throws DTC 1271\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-14 13:52:32\"\n            },\n            {\n                \"sender_id\": \"h_srwjba1FfUTGyYAAAh\",\n                \"title\": \"What is the method to install the balance shaft rear bearing of 4.3L engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-14 13:51:02\"\n            },\n            {\n                \"sender_id\": \"rsKEfkArQVl6VJ-eAAAf\",\n                \"title\": \"40l engine throws DTC 1271\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-14 13:50:52\"\n            },\n            {\n                \"sender_id\": \"Hg91Kg6xXMzxkexHAAAd\",\n                \"title\": \"Replaced the EPR unit cranks and starts, active DTC. 113 for 5.7l engine\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-14 13:50:05\"\n            },\n            {\n                \"sender_id\": \"H5vll9klI8Vuw_2iAAAb\",\n                \"title\": \"0.998l engine throws dtc 11 error\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-14 13:48:42\"\n            },\n            {\n                \"sender_id\": \"ycX1XYkKcZZIVTw_AAAZ\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-14 13:45:52\"\n            },\n            {\n                \"sender_id\": \"Jzt9ktdojYP2XWTyAAAX\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-14 13:42:08\"\n            },\n            {\n                \"sender_id\": \"GEbkz1Sl-HOMD7poAAAN\",\n                \"title\": \"Replaced the EPR unit cranks and starts, active DTC. 113 for 5.7l engine\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-14 13:40:09\"\n            },\n            {\n                \"sender_id\": \"Mq-gNgDfhZZ9U0E-AAAL\",\n                \"title\": \"What is the RPO Code for my 5.7L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-14 13:38:22\"\n            },\n            {\n                \"sender_id\": \"yG6uT1HFBoe_KH8wAAAF\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-14 13:37:40\"\n            },\n            {\n                \"sender_id\": \"K_Hb9BjB0u-O0-JGAAAH\",\n                \"title\": \"0.998l engine throws dtc 11 error\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-14 13:37:30\"\n            },\n            {\n                \"sender_id\": \"GBDUX9opo4svImZUAAAD\",\n                \"title\": \"hi\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-14 13:36:51\"\n            },\n            {\n                \"sender_id\": \"gz3ClAXSVG-aedYpAAAL\",\n                \"title\": \"What is the RPO Code for my 5.7L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-14 13:35:05\"\n            },\n            {\n                \"sender_id\": \"SCJIWBWEHXs4WP_oAAAb\",\n                \"title\": \"Can I use synthetic oil in my .998L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-14 13:35:00\"\n            },\n            {\n                \"sender_id\": \"EpZrgH2we_0W1MUNAAAZ\",\n                \"title\": \"40l engine throws DTC 1271\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-14 13:34:45\"\n            },\n            {\n                \"sender_id\": \"qCw5OE4FHRnwmGVfAAAX\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-14 13:34:15\"\n            },\n            {\n                \"sender_id\": \"H63SyXQbgwfAMGfwAAAT\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-14 13:31:31\"\n            },\n            {\n                \"sender_id\": \"b6s_tLOq6H2JzcHZAAAJ\",\n                \"title\": \"Can I use synthetic oil in my .998L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-14 13:28:38\"\n            },\n            {\n                \"sender_id\": \"ixt-3zPHEz7aq0ikAAAH\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-14 13:27:52\"\n            },\n            {\n                \"sender_id\": \"KLRCV_N_7PYxgccBAAAr\",\n                \"title\": \"0.998l engine throws DTC 11 error\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-14 13:27:27\"\n            },\n            {\n                \"sender_id\": \"OLMmNgtdiaAnV0PeAAAF\",\n                \"title\": \"What is the RPO Code for my 5.7L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-14 13:26:38\"\n            },\n            {\n                \"sender_id\": \"k7cRxvmVOdYiz7erAAAD\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-14 13:25:53\"\n            },\n            {\n                \"sender_id\": \"mueUOntAOPIaen_UAAAM\",\n                \"title\": \"action_session_end\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-14 13:22:06\"\n            },\n            {\n                \"sender_id\": \"nlSSXXQOIzcY7tcqAAAj\",\n                \"title\": \"What is the RPO Code for my 5.7L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-14 13:11:06\"\n            },\n            {\n                \"sender_id\": \"YkC0gSJcEwlXTnKnAAAH\",\n                \"title\": \"Can I use synthetic oil in my .998L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-14 13:06:38\"\n            },\n            {\n                \"sender_id\": \"QkaWwSziII3PMehiAAAV\",\n                \"title\": \"what does DTC 1156 and DTC 154 mean for my 5.7L engine ?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-14 13:02:16\"\n            },\n            {\n                \"sender_id\": \"atwmZkcl8e5ahBgaAAAJ\",\n                \"title\": \"D009 code on 2.4L gas/propane engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-14 13:00:03\"\n            },\n            {\n                \"sender_id\": \"QiN4o-bRO7MRANDbAAAE\",\n                \"title\": \"hi\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-14 12:58:03\"\n            },\n            {\n                \"sender_id\": \"3hjWUd98B5jkhMObAAAC\",\n                \"title\": \"Can I use synthetic oil in my .998L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-14 12:56:53\"\n            },\n            {\n                \"sender_id\": \"kXtK9uOkk5HrycC0AABN\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-14 12:55:25\"\n            },\n            {\n                \"sender_id\": \"fQoT_HcPwHv1r-QEAABF\",\n                \"title\": \"40l engine throws DTC 1271\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-14 12:53:24\"\n            },\n            {\n                \"sender_id\": \"DBkACzP6ztDLEinSAAA4\",\n                \"title\": \"action_session_end\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-14 12:52:50\"\n            },\n            {\n                \"sender_id\": \"K1KR6MhwQVeA3U4EAABA\",\n                \"title\": \"0.998l engine throws dtc 11 error\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-14 12:52:37\"\n            },\n            {\n                \"sender_id\": \"nvAmPwDEaPnhNQerAAA9\",\n                \"title\": \"Replaced the EPR unit cranks and starts, active DTC. 113 for 5.7l engine\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-14 12:52:06\"\n            },\n            {\n                \"sender_id\": \"cCRQxzVGoTk0XCMJAAA6\",\n                \"title\": \"Replaced the EPR unit cranks and starts, active DTC. 113 for 5.7l engine\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-14 12:51:54\"\n            },\n            {\n                \"sender_id\": \"mqhk7V5RFEJI-HKTAAA0\",\n                \"title\": \"Can I use synthetic oil in my .998L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-14 12:48:03\"\n            },\n            {\n                \"sender_id\": \"GPJumhZ4oze6FBrNAAAv\",\n                \"title\": \"action_session_end\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-14 12:46:58\"\n            },\n            {\n                \"sender_id\": \"fUfaTnwOLOAFMPPAAAAr\",\n                \"title\": \"action_session_end\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-14 12:46:10\"\n            },\n            {\n                \"sender_id\": \"g9vZ81Z5v4BIHKGwAAAR\",\n                \"title\": \"action_session_end\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-14 12:43:48\"\n            },\n            {\n                \"sender_id\": \"Ikt8EG49-SYaPXuQAAAj\",\n                \"title\": \"action_session_end\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-14 12:35:35\"\n            },\n            {\n                \"sender_id\": \"Vy-uPkjga8trogxxAAAl\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-14 12:32:53\"\n            },\n            {\n                \"sender_id\": \"dZDR-AyHQ5dM14WiAAAf\",\n                \"title\": \"What is the RPO Code for my 5.7L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-14 12:32:02\"\n            },\n            {\n                \"sender_id\": \"WFaFKcLzRgxmTLHuAAAd\",\n                \"title\": \"action_session_end\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-14 12:30:16\"\n            },\n            {\n                \"sender_id\": \"Qt49jTZtX7hK9tCmAAAV\",\n                \"title\": \"action_session_end\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-14 12:24:58\"\n            },\n            {\n                \"sender_id\": \"ulvcoE_j11Gdy1lBAAAP\",\n                \"title\": \"action_session_end\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-14 12:24:18\"\n            },\n            {\n                \"sender_id\": \"_fhVWKUtcdDqQ2w8AAAT\",\n                \"title\": \"Replaced the EPR unit cranks and starts, active DTC. 113 for 5.7l engine\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-14 12:24:16\"\n            },\n            {\n                \"sender_id\": \"Mj73AyXDYwzreyQaAAAF\",\n                \"title\": \"action_session_end\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-14 12:22:48\"\n            },\n            {\n                \"sender_id\": \"e0wH5eapmPy4XjyoAAAL\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-14 12:03:48\"\n            },\n            {\n                \"sender_id\": \"RzqiW0-zAaEVI8vRAAAB\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-14 11:58:28\"\n            },\n            {\n                \"sender_id\": \"q8lBYT0HWb3UbisYAABT\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-14 11:50:17\"\n            },\n            {\n                \"sender_id\": \"1jqSxUspHvqCFz1jAABX\",\n                \"title\": \"Can I use synthetic oil in my .998L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-14 11:48:15\"\n            },\n            {\n                \"sender_id\": \"Ums1iQN3PBUX9o0KAABV\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-14 11:48:07\"\n            },\n            {\n                \"sender_id\": \"9i7fGGZqMwMtyzWcAABF\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"good\",\n                \"date\": \"2024-06-14 10:57:54\"\n            },\n            {\n                \"sender_id\": \"bRFYWe28AhmNIH-BAABD\",\n                \"title\": \"What is the torque specification on my 5.7L engine distributor cap bolt?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"bad\",\n                \"date\": \"2024-06-14 10:57:45\"\n            },\n            {\n                \"sender_id\": \"6tc_oYZ5q9Xol3ZfAABB\",\n                \"title\": \"What is the torque specification on my 5.7L engine distributor cap bolt?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-14 10:54:18\"\n            },\n            {\n                \"sender_id\": \"Ljg_7wth92snbmUyAAA7\",\n                \"title\": \"What is the torque specification on my 5.7L engine distributor cap bolt?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"bad\",\n                \"date\": \"2024-06-14 10:51:00\"\n            },\n            {\n                \"sender_id\": \"pX7AUL9vJofptJlDAAA5\",\n                \"title\": \"action_session_end\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-14 10:38:17\"\n            },\n            {\n                \"sender_id\": \"LDctVPVR7a292iahAAA3\",\n                \"title\": \"What is the torque specification on my 5.7L engine distributor cap bolt?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"bad\",\n                \"date\": \"2024-06-14 10:23:42\"\n            },\n            {\n                \"sender_id\": \"TNCoQyAGApzgPRzPAAA1\",\n                \"title\": \"Can I use synthetic oil in my .998L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-14 10:15:40\"\n            },\n            {\n                \"sender_id\": \"5KSzn12gPMvEg9GgAAAz\",\n                \"title\": \"action_session_end\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-14 10:14:56\"\n            },\n            {\n                \"sender_id\": \"gyuRQSBJbUrtKN-oAAAx\",\n                \"title\": \"action_session_end\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-14 10:14:01\"\n            },\n            {\n                \"sender_id\": \"CG2wC-50t4S4Vcs2AAAr\",\n                \"title\": \"action_session_end\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-14 10:13:32\"\n            },\n            {\n                \"sender_id\": \"K2QY-4EtP8u1icDOAAAv\",\n                \"title\": \"Can I use synthetic oil in my .998L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-14 10:12:09\"\n            },\n            {\n                \"sender_id\": \"EyyOJlGg0prUd9IcAAAt\",\n                \"title\": \"action_session_end\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-14 10:11:12\"\n            },\n            {\n                \"sender_id\": \"PEZi6l5pDJYWciNdAAAn\",\n                \"title\": \"What is the torque specification on my 5.7L engine distributor cap bolt?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-14 10:07:03\"\n            },\n            {\n                \"sender_id\": \"o1Ev8gaTuRKmYwneAAAp\",\n                \"title\": \"action_session_end\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-14 10:06:07\"\n            },\n            {\n                \"sender_id\": \"a4b0AOmL47JTOgqkAAAl\",\n                \"title\": \"action_session_end\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-14 10:04:40\"\n            },\n            {\n                \"sender_id\": \"usDc-WAiFHagh7dYAAAj\",\n                \"title\": \"action_session_end\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-14 10:03:53\"\n            },\n            {\n                \"sender_id\": \"hSnan8OPx9PO0640AAAh\",\n                \"title\": \"action_session_end\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-14 10:03:30\"\n            },\n            {\n                \"sender_id\": \"iajDKyanihwS2lw1AAAf\",\n                \"title\": \"action_session_end\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-14 10:03:16\"\n            },\n            {\n                \"sender_id\": \"a5lpUvJcJu9Cc2C1AAAV\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-14 10:03:08\"\n            },\n            {\n                \"sender_id\": \"ivo6w0ajTMrqFiTTAAAd\",\n                \"title\": \"action_session_end\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-14 10:02:57\"\n            },\n            {\n                \"sender_id\": \"K8V0LV3GLcFR6ORfAAAb\",\n                \"title\": \"action_session_end\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-14 10:02:46\"\n            },\n            {\n                \"sender_id\": \"gSLxX4-50N9Vevg9AAAZ\",\n                \"title\": \"Can I use synthetic oil in my .998L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-14 10:02:05\"\n            },\n            {\n                \"sender_id\": \"oe5IUNMhH1IT877vAAAX\",\n                \"title\": \"action_session_end\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-14 10:00:52\"\n            },\n            {\n                \"sender_id\": \"lmu5yzv2Toyr5I5WAAAT\",\n                \"title\": \"action_session_end\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-14 09:53:52\"\n            },\n            {\n                \"sender_id\": \"6vU0LeDqN-4e568zAAAR\",\n                \"title\": \"action_session_end\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-14 09:53:01\"\n            },\n            {\n                \"sender_id\": \"nzeOpdA3ynuPWiRsAAAP\",\n                \"title\": \"action_session_end\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-14 09:52:09\"\n            },\n            {\n                \"sender_id\": \"ZSFEvzqmkPVTQcN-AAAN\",\n                \"title\": \"action_session_end\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-14 09:51:17\"\n            },\n            {\n                \"sender_id\": \"jTwWhYM4nGHE_LLiAAAL\",\n                \"title\": \"action_session_end\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-14 09:51:12\"\n            },\n            {\n                \"sender_id\": \"R4GXbvShStKz97xpAAAJ\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-14 09:29:39\"\n            },\n            {\n                \"sender_id\": \"ZhJRAQokOKfM_5F8AAAC\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-14 09:15:20\"\n            },\n            {\n                \"sender_id\": \"4JZcY8cRPn9Mu7pcAAAJ\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-14 08:31:01\"\n            },\n            {\n                \"sender_id\": \"ne_Am-lPpMBBcInbAAAB\",\n                \"title\": \"action_session_end\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-14 08:21:29\"\n            },\n            {\n                \"sender_id\": \"TbmJvxaiQbcET-3AAAAg\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-14 08:01:28\"\n            },\n            {\n                \"sender_id\": \"gAaqrfzCUkXvoUBYAAAK\",\n                \"title\": \"i have noise issues with my 5.7L engine\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-14 07:56:13\"\n            },\n            {\n                \"sender_id\": \"UoIeI-w0xZjorgEzAAAi\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-14 07:54:52\"\n            },\n            {\n                \"sender_id\": \"fdGi9OrI0zSp9DvZAAAe\",\n                \"title\": \"What is the RPO Code for my 5.7L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-14 07:51:01\"\n            },\n            {\n                \"sender_id\": \"9LvoHXxwwq2ez3IgAAAa\",\n                \"title\": \"0.998l engine throws dtc 11 error\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-14 07:49:59\"\n            },\n            {\n                \"sender_id\": \"15yEd4TfXHGZrznvAAAc\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-14 07:47:03\"\n            },\n            {\n                \"sender_id\": \"xgiXzyGNATjAR6sxAAAM\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-14 07:46:45\"\n            },\n            {\n                \"sender_id\": \"qoDML_gh_bLVnO44AAAY\",\n                \"title\": \"0.998l engine throws dtc 11 error\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-14 07:43:59\"\n            },\n            {\n                \"sender_id\": \"reQlaXmS2yTQHBZwAAAO\",\n                \"title\": \"Can I use synthetic oil in my .998L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-14 07:43:50\"\n            },\n            {\n                \"sender_id\": \"sXfFclYHcSovWXN6AAAW\",\n                \"title\": \"Replaced the EPR unit cranks and starts, active DTC. 113 for 5.7l engine\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-14 07:42:14\"\n            },\n            {\n                \"sender_id\": \"fOZD933LcZS01G9QAAAU\",\n                \"title\": \"0.998l engine throws dtc 11 error\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-14 07:39:16\"\n            },\n            {\n                \"sender_id\": \"gzlgws0ll2qQeuZkAAAS\",\n                \"title\": \"DTC 11 error code is shown when there is fault with Intake cam / distributor position\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-14 07:38:00\"\n            },\n            {\n                \"sender_id\": \"52THsckkVPnW5rRIAAAQ\",\n                \"title\": \"What is the RPO Code for my 5.7L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-14 07:37:46\"\n            },\n            {\n                \"sender_id\": \"bHYSGv4A7OE9KzYGAAAT\",\n                \"title\": \"Can I use synthetic oil in my .998L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-14 07:25:34\"\n            },\n            {\n                \"sender_id\": \"lbBV2qBcd-pty3g7AAAR\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-14 07:23:38\"\n            },\n            {\n                \"sender_id\": \"zhXDtn_wmmMOPajvAAAP\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-14 07:08:14\"\n            },\n            {\n                \"sender_id\": \"pkHiMAtxYP-87DQhAAAK\",\n                \"title\": \"action_session_end\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-14 07:07:48\"\n            },\n            {\n                \"sender_id\": \"et0Nt2wXDeakwV8cAAAF\",\n                \"title\": \"What is the RPO Code for my 5.7L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-14 06:42:56\"\n            },\n            {\n                \"sender_id\": \"krvuDN4x4_EMrN6JAAAD\",\n                \"title\": \"{\\\"predictions\\\": [{\\\"answer\\\": \\\"The RPO code for a 5.7L engine is L31 (R).\\\", \\\"meta\\\": [{\\\"confidence_score\\\": 0.5668875}, {\\\"source_ids\\\": [{\\\"source_id\\\": \\\"2905f4ea-a7b4-4e81-b148-e6bc0747bfe4\\\", \\\"page_labels\\\": [null]}, {\\\"source_id\\\": \\\"0482d714-4304-4275-a3bc-a53036e4357d\\\", \\\"page_labels\\\": [null]}, {\\\"source_id\\\": \\\"2c403b4d-520b-420c-98b9-9aec57c90c98\\\", \\\"page_labels\\\": [\\\"12\\\", \\\"10\\\", \\\"138\\\", \\\"14\\\", \\\"34\\\", \\\"154\\\", \\\"12\\\", \\\"110\\\", \\\"23\\\"]}, {\\\"source_id\\\": \\\"024888b2-ea98-4860-8afe-17587b78f2f5\\\", \\\"page_labels\\\": [null]}, {\\\"source_id\\\": \\\"c9a28b4a-1a19-467c-9ab8-4280d7999cb3\\\", \\\"page_labels\\\": [null]}, {\\\"source_id\\\": \\\"7cdd8e01-c166-4e0d-aa66-541427d52251\\\", \\\"page_labels\\\": [null]}, {\\\"source_id\\\": \\\"a284e51f-b0d9-412f-8b95-128a6d49e58e\\\", \\\"page_labels\\\": [\\\"5\\\"]}]}, {\\\"session_id\\\": \\\"GZwrlLILneeKxsRKAAFi\\\"}, {\\\"metadata\\\": [{\\\"Displacement\\\": \\\"5.7L\\\"}]}, {\\\"top_k\\\": 15}, {\\\"rephrased_query\\\": \\\"Modified User Query:\\\\n- What is the RPO Code for my 5.7L Engine specifically?\\\\n\\\\nI added \\\\\\\"specifically\\\\\\\" to emphasize the user's intent to get the RPO Code for their 5.7L Engine, as the original question might be interpreted as asking about the RPO Code in general. This modification should help provide a more precise and relevant answer.\\\"}]}]}\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-14 06:39:48\"\n            },\n            {\n                \"sender_id\": \"6eKa5oRpu0YgEeEmAAAB\",\n                \"title\": \"What is the RPO Code for my 5.7L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-14 06:38:59\"\n            },\n            {\n                \"sender_id\": \"iEZfwlLzumT9B5lBAADg\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-14 06:14:02\"\n            },\n            {\n                \"sender_id\": \"_iDQFCQpr4PBVtTVAADe\",\n                \"title\": \"{\\\"predictions\\\": [{\\\"answer\\\": \\\"The RPO code for a 5.7L engine is L31 (R).\\\", \\\"meta\\\": [{\\\"confidence_score\\\": 0.5668875}, {\\\"source_ids\\\": [{\\\"source_id\\\": \\\"2905f4ea-a7b4-4e81-b148-e6bc0747bfe4\\\", \\\"page_labels\\\": [null]}, {\\\"source_id\\\": \\\"0482d714-4304-4275-a3bc-a53036e4357d\\\", \\\"page_labels\\\": [null]}, {\\\"source_id\\\": \\\"2c403b4d-520b-420c-98b9-9aec57c90c98\\\", \\\"page_labels\\\": [\\\"12\\\", \\\"10\\\", \\\"138\\\", \\\"14\\\", \\\"34\\\", \\\"154\\\", \\\"12\\\", \\\"110\\\", \\\"23\\\"]}, {\\\"source_id\\\": \\\"024888b2-ea98-4860-8afe-17587b78f2f5\\\", \\\"page_labels\\\": [null]}, {\\\"source_id\\\": \\\"c9a28b4a-1a19-467c-9ab8-4280d7999cb3\\\", \\\"page_labels\\\": [null]}, {\\\"source_id\\\": \\\"7cdd8e01-c166-4e0d-aa66-541427d52251\\\", \\\"page_labels\\\": [null]}, {\\\"source_id\\\": \\\"a284e51f-b0d9-412f-8b95-128a6d49e58e\\\", \\\"page_labels\\\": [\\\"5\\\"]}]}, {\\\"session_id\\\": \\\"GZwrlLILneeKxsRKAAFi\\\"}, {\\\"metadata\\\": [{\\\"Displacement\\\": \\\"5.7L\\\"}]}, {\\\"top_k\\\": 15}, {\\\"rephrased_query\\\": \\\"Modified User Query:\\\\n- What is the RPO Code for my 5.7L Engine specifically?\\\\n\\\\nI added \\\\\\\"specifically\\\\\\\" to emphasize the user's intent to get the RPO Code for their 5.7L Engine, as the original question might be interpreted as asking about the RPO Code in general. This modification should help provide a more precise and relevant answer.\\\"}]}]}\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-14 06:13:48\"\n            },\n            {\n                \"sender_id\": \"ug_OTejg8VdhRPGOAADc\",\n                \"title\": \"What is the RPO Code for my 5.7L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"good\",\n                \"date\": \"2024-06-14 05:57:13\"\n            },\n            {\n                \"sender_id\": \"JfxDCiOTPI4EFI1eAADa\",\n                \"title\": \"Can I use synthetic oil in my .998L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"good\",\n                \"date\": \"2024-06-14 05:56:23\"\n            },\n            {\n                \"sender_id\": \"bXdcVOeDNJAOLgRKAADY\",\n                \"title\": \"What is the RPO Code for my 5.7L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-14 05:52:41\"\n            },\n            {\n                \"sender_id\": \"Jrc0DM_El0WitM3_AADW\",\n                \"title\": \"Can I use synthetic oil in my .998L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-14 05:42:42\"\n            },\n            {\n                \"sender_id\": \"iClWtmUOZn0sM_izAADU\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-14 05:23:17\"\n            },\n            {\n                \"sender_id\": \"fPJ8yTAEBUb_8B9hAACy\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-13 22:17:36\"\n            },\n            {\n                \"sender_id\": \"QkU_-x5okbryyRobAACo\",\n                \"title\": \"hi\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-13 22:14:26\"\n            },\n            {\n                \"sender_id\": \"LXNOeJ8vEGUUy6YmAACu\",\n                \"title\": \"hi\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-13 22:11:32\"\n            },\n            {\n                \"sender_id\": \"F3VWjgd2LMrGgDHRAACi\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-13 21:30:22\"\n            },\n            {\n                \"sender_id\": \"ReIayxJzdS-EQ0YlAAB8\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"bad\",\n                \"date\": \"2024-06-13 14:39:44\"\n            },\n            {\n                \"sender_id\": \"XVKi3g63udjvnKLAAACC\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"bad\",\n                \"date\": \"2024-06-13 14:39:10\"\n            },\n            {\n                \"sender_id\": \"aEiRH9i1ERnEz6J-AAAu\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-13 14:38:50\"\n            },\n            {\n                \"sender_id\": \"eI7ymY1YLYI3McVNAAB4\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"bad\",\n                \"date\": \"2024-06-13 14:24:13\"\n            },\n            {\n                \"sender_id\": \"pkzJN5cBzQgUyJRxAAB2\",\n                \"title\": \"Can I use synthetic oil in my .998L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-13 14:21:19\"\n            },\n            {\n                \"sender_id\": \"9jVXT6_z7xyJuTZ7AABy\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"bad\",\n                \"date\": \"2024-06-13 14:17:32\"\n            },\n            {\n                \"sender_id\": \"R8khdtrk1Zja0qgWAABw\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-13 14:17:22\"\n            },\n            {\n                \"sender_id\": \"iNhP6gqQY2Um_oBQAABo\",\n                \"title\": \"What is the RPO Code for my 5.7L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-13 14:09:02\"\n            },\n            {\n                \"sender_id\": \"J9ECL154lVZFwzZdAABs\",\n                \"title\": \"Can I use synthetic oil in my .998L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-13 13:49:02\"\n            },\n            {\n                \"sender_id\": \"KhdJh0-MNscP0kHXAABi\",\n                \"title\": \"Can I use synthetic oil in my .998L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"good\",\n                \"date\": \"2024-06-13 13:45:09\"\n            },\n            {\n                \"sender_id\": \"wrTJS5EvBMsHOgLCAABm\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-13 13:37:24\"\n            },\n            {\n                \"sender_id\": \"j7zjNArsg-1BWMgQAABk\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-13 13:29:56\"\n            },\n            {\n                \"sender_id\": \"2yBjnA8jEmEJv_uPAABg\",\n                \"title\": \"action_session_end\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-13 13:29:40\"\n            },\n            {\n                \"sender_id\": \"Ny8tusSjtADY0nRtAABe\",\n                \"title\": \"Can I use synthetic oil in my .998L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-13 13:26:12\"\n            },\n            {\n                \"sender_id\": \"4T0Vs4m6mYKazBcPAABW\",\n                \"title\": \"40l engine throws DTC 1271\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-13 12:45:09\"\n            },\n            {\n                \"sender_id\": \"T29v0NlfED7T4zt7AABR\",\n                \"title\": \"action_session_end\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-13 12:41:33\"\n            },\n            {\n                \"sender_id\": \"1Van8ahCf-Kdlkk6AABU\",\n                \"title\": \"Can I use synthetic oil in my .998L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-13 12:41:33\"\n            },\n            {\n                \"sender_id\": \"AUQzvlf_IiLW2mPtAABP\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-13 12:40:07\"\n            },\n            {\n                \"sender_id\": \"szwY8HxTHZGXdOdRAABM\",\n                \"title\": \"psi engines\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-13 12:38:42\"\n            },\n            {\n                \"sender_id\": \"KgiSP73xSt7qf-FPAABI\",\n                \"title\": \"40l engine throws DTC 1271\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-13 12:38:05\"\n            },\n            {\n                \"sender_id\": \"95rGUYuaQagdrEj2AABK\",\n                \"title\": \"fuel spec for 6l engine\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-13 12:37:21\"\n            },\n            {\n                \"sender_id\": \"ggTxfM9g6vJ4PfKhAABG\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-13 12:34:05\"\n            },\n            {\n                \"sender_id\": \"gUadR5uzmR_T-LakAABE\",\n                \"title\": \"40l engine throws DTC 1271\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-13 12:33:58\"\n            },\n            {\n                \"sender_id\": \"1kguWnEuyrsAoB91AABC\",\n                \"title\": \"0.998l engine is backfiring, possible actions for Ignition System Checks\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-13 12:31:23\"\n            },\n            {\n                \"sender_id\": \"6WpSJ6658rL3mo_ZAABA\",\n                \"title\": \"0.998l engine is backfiring, possible actions for Ignition System Checks\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-13 12:29:03\"\n            },\n            {\n                \"sender_id\": \"44rVEZjFpDd2icMBAAA-\",\n                \"title\": \"0.998l engine is backfiring, possible actions for Ignition System Checks\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-13 12:28:13\"\n            },\n            {\n                \"sender_id\": \"0XrRRX0es8jny5ZAAAA8\",\n                \"title\": \"0.998l engine is backfiring, possible actions for Ignition System Checks\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-13 12:27:53\"\n            },\n            {\n                \"sender_id\": \"o_mHwdYltXpQooq_AAA6\",\n                \"title\": \"0.998l engine is backfiring, possible actions for Ignition System Checks\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-13 12:27:14\"\n            },\n            {\n                \"sender_id\": \"sMqOxqcSGjLNqpMQAAA2\",\n                \"title\": \"Can I use synthetic oil in my .998L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-13 12:26:35\"\n            },\n            {\n                \"sender_id\": \"E9DCqVsHEnNf42RKAAA4\",\n                \"title\": \"Can I use synthetic oil in my .998L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-13 12:25:50\"\n            },\n            {\n                \"sender_id\": \"hKLT1q9Db0H4_YTFAAA0\",\n                \"title\": \"0.998l engine is backfiring, possible actions for Ignition System Checks\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-13 12:14:00\"\n            },\n            {\n                \"sender_id\": \"C02-0a1M69QOTP7WAAAo\",\n                \"title\": \"0.998l engine is backfiring, possible actions for Ignition System Checks\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-13 12:11:03\"\n            },\n            {\n                \"sender_id\": \"EWDXmaWOCGWcc69xAAAy\",\n                \"title\": \"Can I use synthetic oil in my .998L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-13 12:11:03\"\n            },\n            {\n                \"sender_id\": \"N_veZAySURSRNBKcAAAw\",\n                \"title\": \"Can I use synthetic oil in my .998L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-13 12:10:31\"\n            },\n            {\n                \"sender_id\": \"j23gP66IEUsF5KNwAAAs\",\n                \"title\": \"Can I use synthetic oil in my .998L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-13 12:00:55\"\n            },\n            {\n                \"sender_id\": \"UBpmwivLbZmTkmwPAAAq\",\n                \"title\": \"Can I use synthetic oil in my .998L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-13 11:59:43\"\n            },\n            {\n                \"sender_id\": \"lhblE03T1nBeFj85AAAm\",\n                \"title\": \"0.998l engine is backfiring, possible actions for Ignition System Checks\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-13 11:53:41\"\n            },\n            {\n                \"sender_id\": \"DnJbboAH4WeltQIuAAAk\",\n                \"title\": \"Can I use synthetic oil in my .998L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-13 11:45:54\"\n            },\n            {\n                \"sender_id\": \"AH6xzHh-Upx_hgUYAAAi\",\n                \"title\": \"What is the RPO Code for my 5.7L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-13 11:36:26\"\n            },\n            {\n                \"sender_id\": \"oZaz2PryOfkYhJimAAAf\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-13 11:34:04\"\n            },\n            {\n                \"sender_id\": \"-6h5C47TSyCjEJJ5AAAd\",\n                \"title\": \"fuel specifications for 8.8l engine\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-13 11:33:31\"\n            },\n            {\n                \"sender_id\": \"cUWjW1OnKikpBrJyAAAb\",\n                \"title\": \"fuel specifications for 8.8l engine\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-13 11:27:50\"\n            },\n            {\n                \"sender_id\": \"266mFnk24zth44IQAAAZ\",\n                \"title\": \"fuel specifications for 8.8l engine\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-13 11:24:30\"\n            },\n            {\n                \"sender_id\": \"u8w4UlUaOKd8qxSQAAAX\",\n                \"title\": \"fuel specifications for 8.8l engine\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-13 11:20:19\"\n            },\n            {\n                \"sender_id\": \"6pEsmpL9fSOVYIiLAAAV\",\n                \"title\": \"emergency response for gas leaks in 8.8l engine\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-13 11:19:20\"\n            },\n            {\n                \"sender_id\": \"uMbPGTSgr6NGZlB_AAAO\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-13 11:08:30\"\n            },\n            {\n                \"sender_id\": \"6te88jHNngKK7mrXAAAT\",\n                \"title\": \"action_session_end\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-13 10:57:10\"\n            },\n            {\n                \"sender_id\": \"Fqq18e7OUmf26Y7FAAAQ\",\n                \"title\": \"Can I use synthetic oil in my .998L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-13 10:54:02\"\n            },\n            {\n                \"sender_id\": \"jREtT5d7jLp6ZdaVAAAM\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-13 10:31:20\"\n            },\n            {\n                \"sender_id\": \"mFONHegEPOUiAFYlAAAJ\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-13 10:31:03\"\n            },\n            {\n                \"sender_id\": \"zjTXbDhr0BlVJY_wAAAB\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-13 10:23:10\"\n            },\n            {\n                \"sender_id\": \"rmxUCSHnhmU2Ly1uAAAD\",\n                \"title\": \"0.998l engine is backfiring, possible actions for Ignition System Checks\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-13 10:22:32\"\n            },\n            {\n                \"sender_id\": \"GZwrlLILneeKxsRKAAFi\",\n                \"title\": \"What is the RPO Code for my 5.7L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-13 10:18:22\"\n            },\n            {\n                \"sender_id\": \"it7vejqqySzQNgNgAAFg\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-13 10:17:31\"\n            },\n            {\n                \"sender_id\": \"DPwz82o1iqfd6dsNAAFd\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-13 10:17:07\"\n            },\n            {\n                \"sender_id\": \"pUvik2RF5AHX5rFJAAFb\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-13 10:14:53\"\n            },\n            {\n                \"sender_id\": \"T9XYv0Ly4UKSy7znAAFY\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-13 10:14:16\"\n            },\n            {\n                \"sender_id\": \"tTxXwmyrEwrXzFBRAAFT\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-13 10:12:58\"\n            },\n            {\n                \"sender_id\": \"LrEb8-fdO0LIog2bAAFO\",\n                \"title\": \"What is the RPO Code for my 5.7L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-13 10:10:41\"\n            },\n            {\n                \"sender_id\": \"C01R6_Qg45Egcf4bAAFM\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-13 10:10:31\"\n            },\n            {\n                \"sender_id\": \"oibWtkt1_UVhNVQNAAFK\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-13 10:04:46\"\n            },\n            {\n                \"sender_id\": \"EdgR200GosmeAO7pAAFI\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-13 10:02:41\"\n            },\n            {\n                \"sender_id\": \"rI_oZ_MMPs7J50shAAFG\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-13 09:58:00\"\n            },\n            {\n                \"sender_id\": \"Bus6dMZTMzQK2GbeAAFD\",\n                \"title\": \"Can I use synthetic oil in my .998L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-13 09:57:51\"\n            },\n            {\n                \"sender_id\": \"w_kupwwFhNc1Gp07AAFB\",\n                \"title\": \"Can I use synthetic oil in my .998L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-13 09:54:14\"\n            },\n            {\n                \"sender_id\": \"sSda4LFuC-jbZJqwAAE_\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-13 09:52:22\"\n            },\n            {\n                \"sender_id\": \"deT1dm1O_-d6-_FpAAE7\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-13 09:44:23\"\n            },\n            {\n                \"sender_id\": \"r2JkGh43xaXKyfe9AAE3\",\n                \"title\": \"Can I use synthetic oil in my .998L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-13 09:37:09\"\n            },\n            {\n                \"sender_id\": \"3QbEKP64qxRP22RqAAE1\",\n                \"title\": \"Can I use synthetic oil in my .998L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-13 09:27:02\"\n            },\n            {\n                \"sender_id\": \"dsv90qMmobguOHiVAAEz\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-13 09:13:41\"\n            },\n            {\n                \"sender_id\": \"KlBx_u-J0FY_3rRhAAEx\",\n                \"title\": \"What is the RPO Code for my 5.7L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-13 09:05:07\"\n            },\n            {\n                \"sender_id\": \"VG2jPGRya_nhYfp2AAEu\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-13 09:04:59\"\n            },\n            {\n                \"sender_id\": \"l6xEq-rY4R9zw4a1AAEr\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-13 09:04:43\"\n            },\n            {\n                \"sender_id\": \"VB8hEIPm-p3hHmF1AAEo\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-13 09:04:34\"\n            },\n            {\n                \"sender_id\": \"ytj38sCfAOz97tBzAAEm\",\n                \"title\": \"Can I use synthetic oil in my .998L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-13 09:03:47\"\n            },\n            {\n                \"sender_id\": \"ZxHTnEGS9Bju9-5jAAEk\",\n                \"title\": \"Can I use synthetic oil in my .998L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-13 08:45:45\"\n            },\n            {\n                \"sender_id\": \"ll_cpnXS26tkAtULAAEi\",\n                \"title\": \"What is the RPO Code for my 5.7L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-13 08:40:00\"\n            },\n            {\n                \"sender_id\": \"Z7_n7a734ZHuw8YLAAEf\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-13 08:39:52\"\n            },\n            {\n                \"sender_id\": \"rNMMfabbLC2bObflAAEd\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-13 08:38:02\"\n            },\n            {\n                \"sender_id\": \"3F2m2GNdU9NnTk84AAEb\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-13 08:34:09\"\n            },\n            {\n                \"sender_id\": \"iXhbKNfESy7X2ssYAAEY\",\n                \"title\": \"Can I use synthetic oil in my .998L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-13 08:33:53\"\n            },\n            {\n                \"sender_id\": \"eb6gNOD-cXZ1aSE6AAEH\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-13 08:33:41\"\n            },\n            {\n                \"sender_id\": \"oCk2nxkIUnmiFobyAAEN\",\n                \"title\": \"Replaced the EPR unit cranks and starts, active DTC. 113 for 5.7l engine\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-13 08:30:18\"\n            },\n            {\n                \"sender_id\": \"qKw-HOln3U8sSOcaAAET\",\n                \"title\": \"0.998l engine throws dtc 11 error\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-13 08:29:44\"\n            },\n            {\n                \"sender_id\": \"CS1t5CJY0x8vt5KBAAER\",\n                \"title\": \"0.998l engine throws dtc 11 error\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-13 08:29:35\"\n            },\n            {\n                \"sender_id\": \"pmb75ahKjbOhdQIIAAEP\",\n                \"title\": \"0.998l engine throws dtc 11 error\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-13 08:29:26\"\n            },\n            {\n                \"sender_id\": \"RDjg7K32Cy15v3puAAEJ\",\n                \"title\": \"0.998l engine throws dtc 11 error\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-13 08:29:00\"\n            },\n            {\n                \"sender_id\": \"FxQ_rIOOKLU6u6OpAAEB\",\n                \"title\": \"Can I use synthetic oil in my .998L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-13 08:24:34\"\n            },\n            {\n                \"sender_id\": \"9aT9wgMUiRNhicuFAAED\",\n                \"title\": \"Replaced the EPR unit cranks and starts, active DTC. 113 for 5.7l engine\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-13 08:20:59\"\n            },\n            {\n                \"sender_id\": \"icjsY75ItHjSLF5EAAD_\",\n                \"title\": \"0.998l engine throws dtc 11 error\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-13 08:20:43\"\n            },\n            {\n                \"sender_id\": \"BeFkrttCWtV8vroaAAD9\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-13 08:14:17\"\n            },\n            {\n                \"sender_id\": \"M1Sfzw6Pk06BD4mQAAD7\",\n                \"title\": \"0.998l engine throws dtc 11 error\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-13 08:05:22\"\n            },\n            {\n                \"sender_id\": \"0UyVEIs3YoGIjwSuAAD5\",\n                \"title\": \"DTC-11 possible causes for 5.7l engine\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-13 08:02:40\"\n            },\n            {\n                \"sender_id\": \"uKcYL6JQC1XEpoR_AAD1\",\n                \"title\": \"Replaced the EPR unit cranks and starts, active DTC. 113 for 5.7l engine\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-13 08:01:45\"\n            },\n            {\n                \"sender_id\": \"ddJOck7tUS3mOLeJAADz\",\n                \"title\": \"Replaced the EPR unit cranks and starts, active DTC. 113 for 5.7l engine\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-13 08:01:21\"\n            },\n            {\n                \"sender_id\": \"ipiJZPlqlxlfKYEcAADx\",\n                \"title\": \"Replaced the EPR unit cranks and starts, active DTC. 113 for 5.7l engine\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-13 08:01:11\"\n            },\n            {\n                \"sender_id\": \"W0BJgWoIrnyl-9dyAADt\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-13 07:53:04\"\n            },\n            {\n                \"sender_id\": \"FGJIHERvUe0Ej9q4AADr\",\n                \"title\": \"Can I use synthetic oil in my .998L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-13 07:52:26\"\n            },\n            {\n                \"sender_id\": \"u2uMnFEjZefZtZCLAADo\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-13 07:52:11\"\n            },\n            {\n                \"sender_id\": \"11G2r8Qqz1M45RRJAADl\",\n                \"title\": \"Can I use synthetic oil in my .998L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-13 07:51:05\"\n            },\n            {\n                \"sender_id\": \"igZqhQ2cGPK_uNjdAADj\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-13 07:50:42\"\n            },\n            {\n                \"sender_id\": \"TZKnq5J3NFOfm1fjAADg\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-13 07:50:31\"\n            },\n            {\n                \"sender_id\": \"b474dq7uDkCLoPqeAADe\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-13 07:45:16\"\n            },\n            {\n                \"sender_id\": \"oSABoE103m78uXc8AADb\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-13 07:44:58\"\n            },\n            {\n                \"sender_id\": \"uoDth_TxAb41_wXcAADZ\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-13 07:42:27\"\n            },\n            {\n                \"sender_id\": \"ureqRqSa49OLpKomAADV\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-13 07:41:25\"\n            },\n            {\n                \"sender_id\": \"9R9g6po9WCCC3_umAADX\",\n                \"title\": \"Replaced the EPR unit cranks and starts, active DTC. 113 for 5.7l engine\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-13 07:40:43\"\n            },\n            {\n                \"sender_id\": \"9ZfVvW3ZUZ3BnGYSAADT\",\n                \"title\": \"Can I use synthetic oil in my .998L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-13 07:39:16\"\n            },\n            {\n                \"sender_id\": \"KmYdsHVXXPZxeuABAADQ\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-13 07:38:54\"\n            },\n            {\n                \"sender_id\": \"HOPTpt1Ao4kUeAuBAADO\",\n                \"title\": \"[Tuesday 17:04] Ravikumar Malipeddi What is the method to install the balance shaft rear bearing of 4.3L engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-13 07:38:42\"\n            },\n            {\n                \"sender_id\": \"QKlLAyNeLeV5DZQZAADM\",\n                \"title\": \"Replaced the EPR unit cranks and starts, active DTC. 113 for 5.7l engine\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-13 07:37:03\"\n            },\n            {\n                \"sender_id\": \"913RV4Xx3iK-r2qWAADK\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-13 07:36:58\"\n            },\n            {\n                \"sender_id\": \"NAO8wzVlWl9EUG7cAADH\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-13 07:36:32\"\n            },\n            {\n                \"sender_id\": \"4RynNYeL3i0oxTGAAADA\",\n                \"title\": \"Replaced the EPR unit cranks and starts, active DTC. 113\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-13 07:36:26\"\n            },\n            {\n                \"sender_id\": \"el4XKQV-J6oB8e-tAADF\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-13 07:35:46\"\n            },\n            {\n                \"sender_id\": \"JYV_O7_wH-L5o12GAADC\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-13 07:35:33\"\n            },\n            {\n                \"sender_id\": \"rge6KqF9HktuGoQyAAC-\",\n                \"title\": \"Can I use synthetic oil in my .998L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-13 07:32:54\"\n            },\n            {\n                \"sender_id\": \"w_NTAf5sSdpDZ7sCAAC8\",\n                \"title\": \"What is the RPO Code for my 5.7L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-13 07:31:24\"\n            },\n            {\n                \"sender_id\": \"gPgfmn0T_IGR4wZgAAC4\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-13 07:27:08\"\n            },\n            {\n                \"sender_id\": \"0gJcDG7_SRJUI0qZAAC0\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-13 07:26:16\"\n            },\n            {\n                \"sender_id\": \"GnYqXsA58DrPy6fjAACy\",\n                \"title\": \"Can I use synthetic oil in my .998L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-13 07:07:27\"\n            },\n            {\n                \"sender_id\": \"z3MbVKnhFWv0pb6UAACw\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-13 06:54:42\"\n            },\n            {\n                \"sender_id\": \"5EJxv1Bmu0FCb4wbAACt\",\n                \"title\": \"What is the RPO Code for my 5.7L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-13 06:54:32\"\n            },\n            {\n                \"sender_id\": \"Oqs5uuJERn3TX60rAACn\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-13 06:54:28\"\n            },\n            {\n                \"sender_id\": \"o0zd2qbVMxwSp4jLAACr\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-13 06:54:20\"\n            },\n            {\n                \"sender_id\": \"EX53bgiVVyZlV8S2AACj\",\n                \"title\": \"What is the RPO Code for my 5.7L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-13 06:53:18\"\n            },\n            {\n                \"sender_id\": \"ukKAeYYuO6ILp8ioAACp\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-13 06:53:15\"\n            },\n            {\n                \"sender_id\": \"RHlDeCu1zClCbnaeAACl\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-13 06:52:18\"\n            },\n            {\n                \"sender_id\": \"cJPmCRgD5JJ8b6xLAACh\",\n                \"title\": \"What is the RPO Code for my 5.7L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-13 06:50:45\"\n            },\n            {\n                \"sender_id\": \"ClPrCiOXZDhYx1f5AACZ\",\n                \"title\": \"What is the RPO Code for my 5.7L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-13 06:50:32\"\n            },\n            {\n                \"sender_id\": \"MPdK_I50i2fUiRPFAACf\",\n                \"title\": \"What is the RPO Code for my 5.7L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-13 06:48:31\"\n            },\n            {\n                \"sender_id\": \"bxZAgFnHuzCSnB5IAACd\",\n                \"title\": \"What is the RPO Code for my 5.7L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-13 06:48:18\"\n            },\n            {\n                \"sender_id\": \"kHQciw1o7v7O5yKuAACb\",\n                \"title\": \"What is the RPO Code for my 5.7L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-13 06:44:46\"\n            },\n            {\n                \"sender_id\": \"rWSYjFpzkJSVwFolAACX\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-13 06:39:56\"\n            },\n            {\n                \"sender_id\": \"EG6LxoFkWOSIba_DAACU\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-13 06:38:48\"\n            },\n            {\n                \"sender_id\": \"IYVvVkcj47AdlZ3WAACP\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-13 06:37:54\"\n            },\n            {\n                \"sender_id\": \"gr1Pi-amUHsj8ua3AACN\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-13 06:36:55\"\n            },\n            {\n                \"sender_id\": \"UhjZ05wyow_Peo8MAACK\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-13 06:36:31\"\n            },\n            {\n                \"sender_id\": \"gIVwMOWtRTBc1ULdAACI\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-13 06:35:23\"\n            },\n            {\n                \"sender_id\": \"P-oZtyIk3pssC-VMAACG\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-13 06:33:25\"\n            },\n            {\n                \"sender_id\": \"JaN4zDLYDgd11MGEAACD\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-13 06:32:46\"\n            },\n            {\n                \"sender_id\": \"OEuKp9byONIMZc_PAACB\",\n                \"title\": \"What is the RPO Code for my 5.7L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-13 06:32:26\"\n            },\n            {\n                \"sender_id\": \"rMgsD26EZq63IbPPAAB9\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-13 06:29:46\"\n            },\n            {\n                \"sender_id\": \"nOtaZVs0M5AWu3nQAAB6\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-13 06:29:30\"\n            },\n            {\n                \"sender_id\": \"BkoZXGvirgPoK_IaAAB4\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-13 06:24:12\"\n            },\n            {\n                \"sender_id\": \"hGbgrSIZRFfMYV7zAAB1\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-13 06:23:54\"\n            },\n            {\n                \"sender_id\": \"vNq_SGv03ZYZBuyTAABw\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-13 06:22:41\"\n            },\n            {\n                \"sender_id\": \"MXlTSUT4rct19feAAABu\",\n                \"title\": \"Can I use synthetic oil in my .998L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-13 06:21:26\"\n            },\n            {\n                \"sender_id\": \"Ha12MxQo_teK6Ab_AABr\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-13 06:21:09\"\n            },\n            {\n                \"sender_id\": \"LECV60enY3Voqe7gAABp\",\n                \"title\": \"What is the RPO Code for my 5.7L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-13 06:19:46\"\n            },\n            {\n                \"sender_id\": \"XcZiOKIfdUYfn52DAABm\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-13 06:19:33\"\n            },\n            {\n                \"sender_id\": \"LMwj9upIcPdDH1m6AABk\",\n                \"title\": \"Can I use synthetic oil in my .998L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-13 06:18:55\"\n            },\n            {\n                \"sender_id\": \"6dxILte1DL-bZ4pqAABh\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-13 06:18:23\"\n            },\n            {\n                \"sender_id\": \"Ym0Zwg3u09TVTRU_AABf\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-13 06:17:33\"\n            },\n            {\n                \"sender_id\": \"iLlRvb5MbDnswsUWAABc\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-13 06:17:19\"\n            },\n            {\n                \"sender_id\": \"RkU3YrCsgKHjc4DOAABa\",\n                \"title\": \"What is the RPO Code for my 5.7L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-13 06:16:51\"\n            },\n            {\n                \"sender_id\": \"N8sF-Ic27oVmE3cXAABX\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-13 06:08:57\"\n            },\n            {\n                \"sender_id\": \"JPbiLQ-HaeBK9bWnAABV\",\n                \"title\": \"Can I use synthetic oil in my .998L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-13 06:05:36\"\n            },\n            {\n                \"sender_id\": \"AAGlnTELFkV3f17rAABS\",\n                \"title\": \"What is the RPO Code for my 5.7L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-13 06:05:22\"\n            },\n            {\n                \"sender_id\": \"UACamWHt_2r1olpMAABQ\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-13 06:00:51\"\n            },\n            {\n                \"sender_id\": \"wrFMSlyhY1QPjQaPAABN\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-13 06:00:41\"\n            },\n            {\n                \"sender_id\": \"eci1QYR4j9tIZAcEAABJ\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-13 05:50:19\"\n            },\n            {\n                \"sender_id\": \"4Vi6lk55SNrsvrjFAABH\",\n                \"title\": \"What is the RPO Code for my 5.7L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-13 04:41:03\"\n            },\n            {\n                \"sender_id\": \"t1S3KVUiUZ0Etq02AABF\",\n                \"title\": \"What is the method to install the balance shaft rear bearing of 4.3L engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-13 04:38:12\"\n            },\n            {\n                \"sender_id\": \"WEd6rhR9TQ-rB0k_AABD\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-13 04:04:02\"\n            },\n            {\n                \"sender_id\": \"H0bn4UomXHzL_kJQAABB\",\n                \"title\": \"What is the RPO Code for my 5.7L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-13 04:02:31\"\n            },\n            {\n                \"sender_id\": \"hVLiXR35Opo8o5gJAAA_\",\n                \"title\": \"3.0l engine throws DTC 2112 error, what can be the possible reasons for it\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-12 15:45:19\"\n            },\n            {\n                \"sender_id\": \"wyQ1TvOHnXreHx68AAA7\",\n                \"title\": \"Can I use synthetic oil in my .998L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-12 13:59:40\"\n            },\n            {\n                \"sender_id\": \"wggLCqboQopH0W9EAAA3\",\n                \"title\": \"Can I use synthetic oil in my .998L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-12 13:51:00\"\n            },\n            {\n                \"sender_id\": \"Qcd1KPKMsTwrhU60AAA5\",\n                \"title\": \"hi\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-12 13:51:00\"\n            },\n            {\n                \"sender_id\": \"KQ5RJhtRgzvnVptdAAA1\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-12 13:50:55\"\n            },\n            {\n                \"sender_id\": \"arGxp6cvyb1UKePzAAAv\",\n                \"title\": \"What is the method to install the balance shaft rear bearing of 4.3L engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-12 12:33:10\"\n            },\n            {\n                \"sender_id\": \"-eEs1IiWeCXl_RyGAAAt\",\n                \"title\": \"Can I use synthetic oil in my .998L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-12 12:32:30\"\n            },\n            {\n                \"sender_id\": \"zb_Mne17afi7tWibAAAp\",\n                \"title\": \"3.0l engine throws DTC 2112 error, what can be the possible reasons for it\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-12 12:24:42\"\n            },\n            {\n                \"sender_id\": \"NxaecwetPO0FEsPiAAAn\",\n                \"title\": \"3.0l engine throws DTC 2112 error, what can be the possible reasons for it\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-12 12:24:23\"\n            },\n            {\n                \"sender_id\": \"oqSuaG1UsxXH2-YkAAAh\",\n                \"title\": \"What is the method to install the balance shaft rear bearing of 4.3L engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-12 12:17:26\"\n            },\n            {\n                \"sender_id\": \"yuoJLn0OirtN_8pkAAAf\",\n                \"title\": \"3.0l engine throws DTC 2112 error, what can be the possible reasons for it\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-12 12:15:53\"\n            },\n            {\n                \"sender_id\": \"tRSvrIQJuOylKXLLAAAd\",\n                \"title\": \"3.0l engine throws DTC 2112 error, what can be the possible reasons for it\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-12 12:14:38\"\n            },\n            {\n                \"sender_id\": \"MvuqckIG1rIHG7K-AAAT\",\n                \"title\": \"What is the RPO Code for my 5.7L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-12 12:06:38\"\n            },\n            {\n                \"sender_id\": \"2S_SHFgQdeUP61sCAACl\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-12 11:58:18\"\n            },\n            {\n                \"sender_id\": \"TIzVp2Yjf3-UcD5MAACb\",\n                \"title\": \"What is the method to install the balance shaft rear bearing of 4.3L engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-12 11:39:39\"\n            },\n            {\n                \"sender_id\": \"XV186z7xHxbYe3wLAACX\",\n                \"title\": \"3.0l engine throws DTC 2112 error, what can be the possible reasons for it\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-12 11:36:21\"\n            },\n            {\n                \"sender_id\": \"Dd_0w0uAXwiVteqEAACV\",\n                \"title\": \"3.0l engine throws DTC 2112 error, what can be the possible reasons for it\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-12 11:29:45\"\n            },\n            {\n                \"sender_id\": \"YgehIu05-VPZMU8zAACT\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-12 11:29:06\"\n            },\n            {\n                \"sender_id\": \"nU0hjV3DoqaQfkkMAACR\",\n                \"title\": \"Can I use synthetic oil in my .998L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-12 11:28:05\"\n            },\n            {\n                \"sender_id\": \"5OJ2l-hjiY7HF9yvAACP\",\n                \"title\": \"Can I use synthetic oil in my .998L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-12 11:25:54\"\n            },\n            {\n                \"sender_id\": \"6p_jd9BWk3PQhaLuAACN\",\n                \"title\": \"What crust would you like to have?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-12 11:22:13\"\n            },\n            {\n                \"sender_id\": \"BL8Locczj4sUPLhKAACL\",\n                \"title\": \"Hi!\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-12 11:18:55\"\n            },\n            {\n                \"sender_id\": \"zK6WUEz6jV_nggwpAACJ\",\n                \"title\": \"3.0l engine throws DTC 2112 error, what can be the possible reasons for it\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-12 11:18:21\"\n            },\n            {\n                \"sender_id\": \"XRcaz7-iIosElCmkAACB\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-12 11:14:24\"\n            },\n            {\n                \"sender_id\": \"Qpa8St5TQ5E2bwcaAAB_\",\n                \"title\": \"1. Apply clean engine oil to the new rear bearing and the balance shaft bore. 2. Use the J 36996 and the J 8092 to install the balance shaft with the rear bearing. 3. Tighten the balance shaft retainer bolts to 12 N*m (106 lb ft). 4. Install the crankshaft bearings and bearing caps, then tighten to specifications. 5. Measure the bearing clearance and replace bearing halves as required to obtain the proper clearance.\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-12 11:10:48\"\n            },\n            {\n                \"sender_id\": \"rfC-XSfKZzakmgJlAAB9\",\n                \"title\": \"What is the method to install the balance shaft rear bearing of 4.3L engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-12 11:07:46\"\n            },\n            {\n                \"sender_id\": \"pYE1Lr_vW_iEQUj1AAB7\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-12 11:06:51\"\n            },\n            {\n                \"sender_id\": \"5ZV2ll8NJrtQeDXBAAB5\",\n                \"title\": \"What is the method to install the balance shaft rear bearing of 4.3L engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-12 11:01:04\"\n            },\n            {\n                \"sender_id\": \"k8JFaQ_J9lxgVL-NAAB1\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-12 10:50:52\"\n            },\n            {\n                \"sender_id\": \"tJrcJID2Fv__rlZZAABz\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-12 10:25:42\"\n            },\n            {\n                \"sender_id\": \"Z15w_srLM97f-Y0oAABv\",\n                \"title\": \"Can I use synthetic oil in my .998L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-12 10:06:44\"\n            },\n            {\n                \"sender_id\": \"jRvRTMzTGlMCgYTTAABp\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-12 09:16:41\"\n            },\n            {\n                \"sender_id\": \"emWbhs5HBgr5zodsAABj\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-12 08:31:00\"\n            },\n            {\n                \"sender_id\": \"-D0c3jw8hItHhHDJAABf\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-12 08:07:46\"\n            },\n            {\n                \"sender_id\": \"w_WMMqwzbEF56ZYEAABd\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-12 08:02:26\"\n            },\n            {\n                \"sender_id\": \"h-mUtRFi88F9YjqyAABb\",\n                \"title\": \"Can I use synthetic oil in my .998L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-12 07:41:41\"\n            },\n            {\n                \"sender_id\": \"W1SmeJZeWOVUxvByAABZ\",\n                \"title\": \"Can I use synthetic oil in my .998L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-12 07:33:00\"\n            },\n            {\n                \"sender_id\": \"GDR6KX5IPc1Ihbm-AABX\",\n                \"title\": \"Can I use synthetic oil in my .998L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-12 07:31:51\"\n            },\n            {\n                \"sender_id\": \"zU6nQWxThrqcgNBGAABV\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-12 07:30:44\"\n            },\n            {\n                \"sender_id\": \"1LLI87AfaMF_uzY8AABT\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-12 07:29:41\"\n            },\n            {\n                \"sender_id\": \"TAILWWi5ZcLvepD9AABR\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-12 07:28:50\"\n            },\n            {\n                \"sender_id\": \"pZwfANZVrb7MescmAABP\",\n                \"title\": \"Can I use synthetic oil in my .998L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-12 07:28:18\"\n            },\n            {\n                \"sender_id\": \"I0OUIsqZp-juaqleAABN\",\n                \"title\": \"Can I use synthetic oil in my .998L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-12 07:27:36\"\n            },\n            {\n                \"sender_id\": \"-TVuPVIfAAGx9tcoAABL\",\n                \"title\": \"Can I use synthetic oil in my .998L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-12 07:26:36\"\n            },\n            {\n                \"sender_id\": \"uuFNH-g7eL-_V7P5AABJ\",\n                \"title\": \"What is the RPO Code for my 5.7L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-12 07:25:55\"\n            },\n            {\n                \"sender_id\": \"AZWeSCrhuc---hHCAABH\",\n                \"title\": \"What is the RPO Code for my 5.7L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-12 07:15:56\"\n            },\n            {\n                \"sender_id\": \"Dk187W9fxFUEnzStAABF\",\n                \"title\": \"Can I use synthetic oil in my .998L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-12 07:10:33\"\n            },\n            {\n                \"sender_id\": \"NYrLHXoYrrcHCrd4AABD\",\n                \"title\": \"What is the RPO Code for my 5.7L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-12 07:08:26\"\n            },\n            {\n                \"sender_id\": \"aqdlOrBrobTbn8d_AAA9\",\n                \"title\": \"What is the RPO Code for my 5.7L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-12 07:07:13\"\n            },\n            {\n                \"sender_id\": \"-X77XiFBLj2CwsrcAAA7\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-12 06:54:33\"\n            },\n            {\n                \"sender_id\": \"LvmPYTTPKjoAVvZtAAAx\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-12 06:30:18\"\n            },\n            {\n                \"sender_id\": \"vQ0NN05Y5hGAR8xAAAAv\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-12 06:29:21\"\n            },\n            {\n                \"sender_id\": \"iO4J2ofGgm5qaroLAAAt\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-12 06:28:14\"\n            },\n            {\n                \"sender_id\": \"eizNO-y5wg7ezyEsAAAr\",\n                \"title\": \"3.0l engine throws DTC 2112 error, what can be the possible reasons for it\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-12 06:20:34\"\n            },\n            {\n                \"sender_id\": \"mMGlL_LmdI1qNuOJAAAn\",\n                \"title\": \"What is the method to install the balance shaft rear bearing of 4.3L engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-12 06:20:00\"\n            },\n            {\n                \"sender_id\": \"5KV6dPJkKc8XcJxAAAAl\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-12 06:09:34\"\n            },\n            {\n                \"sender_id\": \"-NXUP4djTLWAXBrRAAAj\",\n                \"title\": \"What is the method to install the balance shaft rear bearing of 4.3L engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-12 06:05:59\"\n            },\n            {\n                \"sender_id\": \"0l6FdprmAbeoCt3VAAAh\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-12 06:01:14\"\n            },\n            {\n                \"sender_id\": \"2lDxI-cRsoj-7SySAAAd\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-12 05:59:44\"\n            },\n            {\n                \"sender_id\": \"jgWQQstjd1XS7BmKAAAO\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-12 05:26:27\"\n            },\n            {\n                \"sender_id\": \"nnpTuuii0WXBrTUBAAAL\",\n                \"title\": \"Can I use synthetic oil in my .998L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-12 05:12:44\"\n            },\n            {\n                \"sender_id\": \"ocsdrzBqAB-TasL8AAAH\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-12 01:28:20\"\n            },\n            {\n                \"sender_id\": \"m0dw8U2Y6fsSzmayAAAT\",\n                \"title\": \"action_session_end\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-11 13:33:08\"\n            },\n            {\n                \"sender_id\": \"8nDiUkhEU6PgWxldAAAN\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-11 12:43:07\"\n            },\n            {\n                \"sender_id\": \"JLe5i1AORTBYZAj1AAAJ\",\n                \"title\": \"Can I use synthetic oil in my .998L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-11 12:37:11\"\n            },\n            {\n                \"sender_id\": \"cecgzLlGBuOgHKXoAAAF\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-11 12:28:27\"\n            },\n            {\n                \"sender_id\": \"nedsCLaR8GbcwXPqAAAD\",\n                \"title\": \"Can I use synthetic oil in my .998L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-11 12:12:30\"\n            },\n            {\n                \"sender_id\": \"qJlJBZlXPtihaQAmAAAB\",\n                \"title\": \"Can I use synthetic oil in my .998L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-11 12:03:30\"\n            },\n            {\n                \"sender_id\": \"XURUyJm_Zxi7NPt3AAMs\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-11 11:56:23\"\n            },\n            {\n                \"sender_id\": \"ayXjIzXd7_pXDNgpAAMq\",\n                \"title\": \"Can I use synthetic oil in my .998L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-11 11:50:50\"\n            },\n            {\n                \"sender_id\": \"1-AlsL3PeXkHpg78AAMo\",\n                \"title\": \"What is the RPO Code for my 5.7L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-11 11:49:46\"\n            },\n            {\n                \"sender_id\": \"MgBZvYb4E_lCuB2LAAMk\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-11 11:47:16\"\n            },\n            {\n                \"sender_id\": \"DkdsKpPUIIyi7eekAAMi\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-11 11:43:22\"\n            },\n            {\n                \"sender_id\": \"o7r8-4KsGEBp_hrfAAMg\",\n                \"title\": \"What is the method to install the balance shaft rear bearing of 4.3L engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-11 11:35:37\"\n            },\n            {\n                \"sender_id\": \"Hmm1xih4Gn6cuW1IAAMe\",\n                \"title\": \"What is the RPO Code for my 5.7L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-11 11:29:22\"\n            },\n            {\n                \"sender_id\": \"969SnV7mcarg9eFbAAMc\",\n                \"title\": \"Can I use synthetic oil in my .998L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-11 11:12:54\"\n            },\n            {\n                \"sender_id\": \"G4eT9J8gaZyv5f_wAAMa\",\n                \"title\": \"Can I use synthetic oil in my .998L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-11 11:11:21\"\n            },\n            {\n                \"sender_id\": \"jVYv2iX7Mt-Fwcs_AAMY\",\n                \"title\": \"Can I use synthetic oil in my .998L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-11 11:08:37\"\n            },\n            {\n                \"sender_id\": \"5BN01CbIulfu7sSnAAMW\",\n                \"title\": \"Can I use synthetic oil in my .998L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-11 11:06:55\"\n            },\n            {\n                \"sender_id\": \"-fijzrrBUge8KHVJAAMU\",\n                \"title\": \"What is the RPO Code for my 5.7L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-11 11:05:16\"\n            },\n            {\n                \"sender_id\": \"zp3KEjIbzW67GcQFAAMS\",\n                \"title\": \"What is the RPO Code for my 5.7L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-11 11:03:22\"\n            },\n            {\n                \"sender_id\": \"7k-bNf-U1HDwuIX5AAMQ\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-11 10:59:10\"\n            },\n            {\n                \"sender_id\": \"1i0Ce42T2giozAeAAAMO\",\n                \"title\": \"Can I use synthetic oil in my .998L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-11 10:57:10\"\n            },\n            {\n                \"sender_id\": \"N3lQkU1CtEOykIf_AAMM\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-11 10:56:50\"\n            },\n            {\n                \"sender_id\": \"GGiWyj4I1Qw5aIBjAAMK\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-11 10:50:43\"\n            },\n            {\n                \"sender_id\": \"8vVjTRSxLLiETqCJAAMI\",\n                \"title\": \"What is the RPO Code for my 5.7L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-11 10:20:05\"\n            },\n            {\n                \"sender_id\": \"B2mdl-Hfbjgvv5NPAAMG\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-11 10:19:49\"\n            },\n            {\n                \"sender_id\": \"-8_6UGIPqSt36ucJAAME\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-11 09:51:39\"\n            },\n            {\n                \"sender_id\": \"A2ylPXZ9XF-LSbPKAAMC\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-11 09:18:48\"\n            },\n            {\n                \"sender_id\": \"9WJPvS40zQuCgSFcAAMA\",\n                \"title\": \"Can I use synthetic oil in my .998L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-11 09:11:14\"\n            },\n            {\n                \"sender_id\": \"J2fTJgGon6l0NWt2AAL8\",\n                \"title\": \"Can I use synthetic oil in my .998L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-11 08:59:15\"\n            },\n            {\n                \"sender_id\": \"55n0NxKDVOrkerHLAAL4\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-11 08:58:00\"\n            },\n            {\n                \"sender_id\": \"Jcs7vtYJbIaZz4TQAAL2\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-11 08:57:39\"\n            },\n            {\n                \"sender_id\": \"_OCX6K7DkKiBKceKAALw\",\n                \"title\": \"What is the method to install the balance shaft rear bearing of 4.3L engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-11 08:01:04\"\n            },\n            {\n                \"sender_id\": \"Qy8fKLVsEo5ZrvogAALu\",\n                \"title\": \"3.0l engine throws DTC 2112 error, what can be the possible reasons for it\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-11 07:56:47\"\n            },\n            {\n                \"sender_id\": \"5r_iZHFGZxZMrf76AALs\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-11 07:51:07\"\n            },\n            {\n                \"sender_id\": \"bE_hZj-q7DG5vnInAALq\",\n                \"title\": \"3.0l engine throws DTC 2112 error, what can be the possible reasons for it\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-11 07:48:53\"\n            },\n            {\n                \"sender_id\": \"G2LG1tC87n19Wfc8AALo\",\n                \"title\": \"3.0l engine throws DTC 2112 error, what can be the possible reasons for it\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-11 07:46:42\"\n            },\n            {\n                \"sender_id\": \"IgMXOvV30ZjLFnsAAALm\",\n                \"title\": \"3.0l engine throws DTC 2112 error, what can be the possible reasons for it\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-11 07:46:31\"\n            },\n            {\n                \"sender_id\": \"fmAoXC9LcpQYcvMuAALk\",\n                \"title\": \"What is the method to install the balance shaft rear bearing of 4.3L engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-11 07:45:21\"\n            },\n            {\n                \"sender_id\": \"t-6HnfhNoOWs17ndAALi\",\n                \"title\": \"What is the method to install the balance shaft rear bearing of 4.3L engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-11 07:42:03\"\n            },\n            {\n                \"sender_id\": \"9suU9cqCmV_p4BDbAALg\",\n                \"title\": \"What is the method to install the balance shaft rear bearing of 4.3L engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-11 07:38:19\"\n            },\n            {\n                \"sender_id\": \"_21OgXiXZ-nUVbwpAALe\",\n                \"title\": \"What is the method to install the balance shaft rear bearing of 4.3L engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-11 07:28:35\"\n            },\n            {\n                \"sender_id\": \"PmLro0vonFthQSsRAALc\",\n                \"title\": \"3.0l engine throws DTC 2112 error, what can be the possible reasons for it\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-11 07:17:03\"\n            },\n            {\n                \"sender_id\": \"Eq9KjA4BQ2MID81ZAALa\",\n                \"title\": \"3.0l engine throws DTC 2112 error, what can be the possible reasons for it\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-11 07:12:02\"\n            },\n            {\n                \"sender_id\": \"YhD1GFZahwr9ZXGFAALW\",\n                \"title\": \"3.0l engine throws DTC 2112 error, what can be the possible reasons for it\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-11 07:07:53\"\n            },\n            {\n                \"sender_id\": \"-3AqtT79N2rL1GMKAALU\",\n                \"title\": \"What is the compression ratio for 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-11 06:58:23\"\n            },\n            {\n                \"sender_id\": \"k4LDfbF00Sv3H9k2AALS\",\n                \"title\": \"3.0l engine throws DTC 2112 error, what can be the possible reasons for it\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-11 06:51:38\"\n            },\n            {\n                \"sender_id\": \"poAFbc9XiMl7S6ZuAALI\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-11 01:35:23\"\n            },\n            {\n                \"sender_id\": \"_z6WtLeRjLygolvIAAKw\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-10 16:57:38\"\n            },\n            {\n                \"sender_id\": \"fgq7zOFxI5og1uRlAAKu\",\n                \"title\": \"What is the RPO Code for my 5.7L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-10 16:56:40\"\n            },\n            {\n                \"sender_id\": \"CHkTmnGluQPw53TYAAKs\",\n                \"title\": \"Can I use synthetic oil in my .998L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-10 16:48:41\"\n            },\n            {\n                \"sender_id\": \"f-VcWd7vIY4FG2AAAAKq\",\n                \"title\": \"What is the RPO Code for my 5.7L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-10 16:48:04\"\n            },\n            {\n                \"sender_id\": \"Caci2ms7FIBh2q3ZAAKo\",\n                \"title\": \"Can I use synthetic oil in my .998L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-10 16:38:45\"\n            },\n            {\n                \"sender_id\": \"kjjikJ5dVOmUV90KAAKS\",\n                \"title\": \"Can I use synthetic oil in my .998L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-10 16:38:14\"\n            },\n            {\n                \"sender_id\": \"e4eR3Pd6RMXaO1QmAAKm\",\n                \"title\": \"What is the RPO Code for my 5.7L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-10 16:37:58\"\n            },\n            {\n                \"sender_id\": \"Udoz1JGkGa0MFctLAAKk\",\n                \"title\": \"What is the RPO Code for my 5.7L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-10 16:35:30\"\n            },\n            {\n                \"sender_id\": \"Q_zgXtX74Y1u1UPOAAKi\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-10 16:34:24\"\n            },\n            {\n                \"sender_id\": \"3BuTRA2-Ry8cHVBRAAKg\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-10 16:32:47\"\n            },\n            {\n                \"sender_id\": \"2PCK3c2WBt1zFgLHAAKe\",\n                \"title\": \"What is the RPO Code for my 5.7L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-10 16:31:44\"\n            },\n            {\n                \"sender_id\": \"WPrICai3wetk9H-3AAKU\",\n                \"title\": \"What is the RPO Code for my 5.7L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-10 16:29:24\"\n            },\n            {\n                \"sender_id\": \"U_0BfLPJyt-ldHRfAAKK\",\n                \"title\": \"What is the RPO Code for my 5.7L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-10 16:08:40\"\n            },\n            {\n                \"sender_id\": \"FUTexiW_mjQSQ3pLAAKE\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-10 16:00:01\"\n            },\n            {\n                \"sender_id\": \"LdMyI7fwR4w1UvmxAAJ-\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-10 15:58:59\"\n            },\n            {\n                \"sender_id\": \"2dtA4THDAQWPUffSAAJ8\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-10 15:51:34\"\n            },\n            {\n                \"sender_id\": \"weEZQt95X7l0PhZGAAJg\",\n                \"title\": \"Can I use synthetic oil in my .998L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-10 13:44:06\"\n            },\n            {\n                \"sender_id\": \"RJQHJQxadgdiapL0AAJi\",\n                \"title\": \"Can I use synthetic oil in my .998L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-10 13:32:47\"\n            },\n            {\n                \"sender_id\": \"ccG0pw0xt1ypaOG9AAJW\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-10 10:59:45\"\n            },\n            {\n                \"sender_id\": \"WW3k1GP-0POp39sJAAJS\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-10 09:13:31\"\n            },\n            {\n                \"sender_id\": \"mtMNLK5tOGFS7zSUAAJO\",\n                \"title\": \"hi\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-10 07:52:36\"\n            },\n            {\n                \"sender_id\": \"l6uWmti3RLkkQXOHAAJE\",\n                \"title\": \"Can I use synthetic oil in my .998L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-10 05:54:51\"\n            },\n            {\n                \"sender_id\": \"3bkA040kEMabuU0QAAJC\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-10 05:50:32\"\n            },\n            {\n                \"sender_id\": \"H_aQE6nn6mTv8pPHAAJA\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-10 05:49:10\"\n            },\n            {\n                \"sender_id\": \"1HffLpsatUdgNh7-AAIh\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-08 04:48:38\"\n            },\n            {\n                \"sender_id\": \"gwtWoY4a7mPBVAiAAAIf\",\n                \"title\": \"Can I use synthetic oil in my .998L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-08 04:47:14\"\n            },\n            {\n                \"sender_id\": \"WP4FijQrx7E313nhAAIJ\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-07 14:41:27\"\n            },\n            {\n                \"sender_id\": \"7xv6VDe1b8wFRc12AAIH\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-07 14:40:33\"\n            },\n            {\n                \"sender_id\": \"MISrYYsfNMSGUog4AAIF\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-07 13:04:00\"\n            },\n            {\n                \"sender_id\": \"xijBpIKeoIulLg1ZAAH9\",\n                \"title\": \"Can I use synthetic oil in my .998L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-07 12:56:23\"\n            },\n            {\n                \"sender_id\": \"OPKlWZ6tOrQDVMaHAAH5\",\n                \"title\": \"Can I use synthetic oil in my .998L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-07 12:04:55\"\n            },\n            {\n                \"sender_id\": \"832WOSazJNTebnRQAAH3\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-07 11:58:13\"\n            },\n            {\n                \"sender_id\": \"lO6OCgbWgSi0Tb1KAAHz\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-07 11:54:43\"\n            },\n            {\n                \"sender_id\": \"KnGf2fapAicldektAAHv\",\n                \"title\": \"Can I use synthetic oil in my .998L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-07 11:47:20\"\n            },\n            {\n                \"sender_id\": \"NEYCCC4lNoJMMPUYAAHx\",\n                \"title\": \"Can I use synthetic oil in my .998L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-07 11:45:13\"\n            },\n            {\n                \"sender_id\": \"3GLy6pvSpJ8tLRqRAAHp\",\n                \"title\": \"Can I use synthetic oil in my .998L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-07 11:38:00\"\n            },\n            {\n                \"sender_id\": \"ic38D3d5hMXCW41SAAHt\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-07 11:36:18\"\n            },\n            {\n                \"sender_id\": \"ZAB86wxgOau6kuSCAAHr\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-07 11:35:33\"\n            },\n            {\n                \"sender_id\": \"gjPvOrvG9uRVIU65AAHn\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-07 11:19:32\"\n            },\n            {\n                \"sender_id\": \"dqDlMjKLMbj371lSAAHl\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-07 11:08:40\"\n            },\n            {\n                \"sender_id\": \"PuUlS93u1MZu4a3OAAHj\",\n                \"title\": \"Can I use synthetic oil in my .998L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-07 10:52:11\"\n            },\n            {\n                \"sender_id\": \"9Rg9_EqR96O02ASNAAHh\",\n                \"title\": \"Can I use synthetic oil in my .998L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-07 10:51:08\"\n            },\n            {\n                \"sender_id\": \"37q12hEN0D8YgcCnAAHf\",\n                \"title\": \"Can I use synthetic oil in my .998L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-07 10:48:18\"\n            },\n            {\n                \"sender_id\": \"8MPiomZMKmJwwRxrAAHd\",\n                \"title\": \"Hi\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-07 10:33:39\"\n            },\n            {\n                \"sender_id\": \"GjotpAwZ1j_m2763AAHb\",\n                \"title\": \"Hi\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-07 10:29:39\"\n            },\n            {\n                \"sender_id\": \"EcBN26j1-qS7sz5PAAHX\",\n                \"title\": \"Hi\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-07 10:27:43\"\n            },\n            {\n                \"sender_id\": \"sjOzx_3BcXOdndUaAAHV\",\n                \"title\": \"Hi\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-07 10:26:27\"\n            },\n            {\n                \"sender_id\": \"eZ2xQx3IyqWHlV-gAAHT\",\n                \"title\": \"Hi\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-07 10:25:12\"\n            },\n            {\n                \"sender_id\": \"bBfWVfHG3Bufg7gCAAHR\",\n                \"title\": \"good morning\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-07 10:20:55\"\n            },\n            {\n                \"sender_id\": \"Vv2yW2336OwTH3UeAAHP\",\n                \"title\": \"hii\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-07 10:20:32\"\n            },\n            {\n                \"sender_id\": \"ZHz__kJwKhPNuQRgAAHN\",\n                \"title\": \"hii\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-07 10:19:17\"\n            },\n            {\n                \"sender_id\": \"W_0TIMA174FTIrx9AAHL\",\n                \"title\": \"hello\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-07 10:17:42\"\n            },\n            {\n                \"sender_id\": \"n0zt8pv52oah9aasAAHJ\",\n                \"title\": \"Can I use synthetic oil in my .998L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-07 10:15:33\"\n            },\n            {\n                \"sender_id\": \"pspBXcrO98FPUpwfAAHH\",\n                \"title\": \"hello\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-07 10:14:12\"\n            },\n            {\n                \"sender_id\": \"1hooyawfydlIkCwKAAHF\",\n                \"title\": \"Hii AIdvisor\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-07 10:11:25\"\n            },\n            {\n                \"sender_id\": \"iQYi6Ly4Xb1_bhxuAAHD\",\n                \"title\": \"Can I use synthetic oil in my .998L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-07 10:07:00\"\n            },\n            {\n                \"sender_id\": \"X0fXxgNQ-XDglSr3AAG9\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-07 10:05:10\"\n            },\n            {\n                \"sender_id\": \"nwpw4vuwNWCof4DoAAHB\",\n                \"title\": \"Hii\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-07 10:04:52\"\n            },\n            {\n                \"sender_id\": \"a0_77AjfwGqE_ofHAAG7\",\n                \"title\": \"Can I use synthetic oil in my .998L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-07 10:03:39\"\n            },\n            {\n                \"sender_id\": \"5MdOdwNBcyZnuHAFAAGl\",\n                \"title\": \"Can I use synthetic oil in my .998L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-07 09:59:16\"\n            },\n            {\n                \"sender_id\": \"RechD9VJtc4KchHBAAG5\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-07 09:57:19\"\n            },\n            {\n                \"sender_id\": \"pluNauP-OLmnd-qOAAGp\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-07 09:56:30\"\n            },\n            {\n                \"sender_id\": \"9Lf0bfMWWe-TLTzYAAG3\",\n                \"title\": \"Hi Good morning\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-07 09:54:34\"\n            },\n            {\n                \"sender_id\": \"11YfoiOYg9t_j28MAAG1\",\n                \"title\": \"What is the compression ratio for 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-07 09:54:04\"\n            },\n            {\n                \"sender_id\": \"Wr4JJghJggJs3c7GAAGz\",\n                \"title\": \"Hello\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-07 09:52:54\"\n            },\n            {\n                \"sender_id\": \"jjAVTmsLOxJ2at0XAAGx\",\n                \"title\": \"Hii\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-07 09:52:34\"\n            },\n            {\n                \"sender_id\": \"eM1_DquOpQkhrlBoAAGv\",\n                \"title\": \"Can I use synthetic oil in my .998L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-07 09:51:15\"\n            },\n            {\n                \"sender_id\": \"gon2htRRBsKY62pJAAGt\",\n                \"title\": \"Can I use synthetic oil in my .998L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-07 09:50:27\"\n            },\n            {\n                \"sender_id\": \"Mq02MwAVAYfZuXgTAAGn\",\n                \"title\": \"Can I use synthetic oil in my .998L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-07 09:45:51\"\n            },\n            {\n                \"sender_id\": \"yoTQ97Ms9EkcPcySAAGj\",\n                \"title\": \"Can I use synthetic oil in my .998L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-07 09:35:36\"\n            },\n            {\n                \"sender_id\": \"DMnWrc6Foa8D4LM9AAGh\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-07 09:34:32\"\n            },\n            {\n                \"sender_id\": \"A63SIcKRzaLUMAOOAAGf\",\n                \"title\": \"Can I use synthetic oil in my .998L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-07 09:06:50\"\n            },\n            {\n                \"sender_id\": \"JKIicFpvdJzO8haoAAGd\",\n                \"title\": \"Can I use synthetic oil in my .998L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-07 08:56:58\"\n            },\n            {\n                \"sender_id\": \"VhfIXBSDM3JcghlxAAGb\",\n                \"title\": \"Can I use synthetic oil in my .998L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-07 08:49:31\"\n            },\n            {\n                \"sender_id\": \"T-2a8RMYv7JCKR1xAAGZ\",\n                \"title\": \"Can I use synthetic oil in my .998L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-07 08:48:16\"\n            },\n            {\n                \"sender_id\": \"V2JY4jF79ppofTIdAAGX\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-07 08:36:36\"\n            },\n            {\n                \"sender_id\": \"_wbmFwPFqNG7PFPAAAGT\",\n                \"title\": \"Can I use synthetic oil in my .998L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-07 08:33:39\"\n            },\n            {\n                \"sender_id\": \"PSHvw25LO1CJrV3eAAGR\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-07 08:21:31\"\n            },\n            {\n                \"sender_id\": \"UmaKzggWi_dcS8pxAAGP\",\n                \"title\": \"What is the RPO Code for my 5.7L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-07 08:18:19\"\n            },\n            {\n                \"sender_id\": \"TVb9CSnIIso-5NypAAGN\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-07 08:15:11\"\n            },\n            {\n                \"sender_id\": \"MJj_vWVCLMONysMSAAGL\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-07 08:13:45\"\n            },\n            {\n                \"sender_id\": \"yABuNo5Haq1wKMMZAAGJ\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-07 08:11:26\"\n            },\n            {\n                \"sender_id\": \"B5iO2wG4VQMI1TDXAAGH\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-07 08:10:08\"\n            },\n            {\n                \"sender_id\": \"gF5HK8S64JEvNPROAAGF\",\n                \"title\": \"Can I use synthetic oil in my .998L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-07 08:08:01\"\n            },\n            {\n                \"sender_id\": \"oZCcsdH20UXq9eKMAAGD\",\n                \"title\": \"Can I use synthetic oil in my .998L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-07 07:53:18\"\n            },\n            {\n                \"sender_id\": \"Pm83w7-VYUdBkWwTAAGB\",\n                \"title\": \"Can I use synthetic oil in my .998L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-07 07:52:05\"\n            },\n            {\n                \"sender_id\": \"2qG0CHw-XWtcQBUfAAF_\",\n                \"title\": \"What is the RPO Code for my 5.7L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-07 07:47:37\"\n            },\n            {\n                \"sender_id\": \"nkxvDUwc9gKP5VWRAAF9\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-07 07:45:16\"\n            },\n            {\n                \"sender_id\": \"q8JC_S1VbheKsV6DAAF7\",\n                \"title\": \"Can I use synthetic oil in my .998L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-07 07:44:40\"\n            },\n            {\n                \"sender_id\": \"l5gMcT28J0XBapiKAAF5\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-07 07:42:07\"\n            },\n            {\n                \"sender_id\": \"l7pEL6ZxiVuvdu3UAAF1\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-07 07:39:28\"\n            },\n            {\n                \"sender_id\": \"lRF49L570zfHIrqDAAFz\",\n                \"title\": \"What is the RPO Code for my 5.7L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-07 07:35:27\"\n            },\n            {\n                \"sender_id\": \"gXNjG9YWdZ6zW-VIAAFx\",\n                \"title\": \"Can I use synthetic oil in my .998L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-07 07:28:54\"\n            },\n            {\n                \"sender_id\": \"Ocdv5bxjJCWTqB5GAAFv\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-07 07:24:29\"\n            },\n            {\n                \"sender_id\": \"T9sFsLN1f2rwc0oLAAFt\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-07 07:23:41\"\n            },\n            {\n                \"sender_id\": \"vS-nRLMGNasjdrdeAAFp\",\n                \"title\": \"What is the RPO Code for my 5.7L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-07 07:15:11\"\n            },\n            {\n                \"sender_id\": \"4cKzvlaoTjtM07JsAAFn\",\n                \"title\": \"Can I use synthetic oil in my .998L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-07 07:14:17\"\n            },\n            {\n                \"sender_id\": \"mgPukaOird-gBF54AAFl\",\n                \"title\": \"Can I use synthetic oil in my .998L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-07 07:10:56\"\n            },\n            {\n                \"sender_id\": \"Ftv7P4__Wl80npJaAAFj\",\n                \"title\": \"Can I use synthetic oil in my .998L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-07 07:10:35\"\n            },\n            {\n                \"sender_id\": \"fPhv9niRw0yS_Tu3AAFf\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-07 07:08:37\"\n            },\n            {\n                \"sender_id\": \"fdY9bnU61XW-gG2LAAFd\",\n                \"title\": \"Can I use synthetic oil in my .998L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-07 07:08:05\"\n            },\n            {\n                \"sender_id\": \"VIttg1NhtLcLaEVsAAFZ\",\n                \"title\": \"Can I use synthetic oil in my .998L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-07 07:05:52\"\n            },\n            {\n                \"sender_id\": \"GlWu0cpSePZeo7w-AAFX\",\n                \"title\": \"What is the RPO Code for my 5.7L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-07 07:03:20\"\n            },\n            {\n                \"sender_id\": \"bV6KVKJBg5ELmI2kAAFV\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-07 06:59:15\"\n            },\n            {\n                \"sender_id\": \"GXs7F-8jq0TWzXcHAAFT\",\n                \"title\": \"Can I use synthetic oil in my .998L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-07 06:57:10\"\n            },\n            {\n                \"sender_id\": \"syBxBx-bWy0SQrqhAAFH\",\n                \"title\": \"Can I use synthetic oil in my .998L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-07 06:38:30\"\n            },\n            {\n                \"sender_id\": \"HNbU3S2R_Vsf5DbDAAFF\",\n                \"title\": \"What is the RPO Code for my 5.7L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-07 06:37:16\"\n            },\n            {\n                \"sender_id\": \"I7QlpKUZY0AOrSvcAAFD\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-07 06:36:31\"\n            },\n            {\n                \"sender_id\": \"M8kLVtQxZUkdsEBLAAE_\",\n                \"title\": \"Can I use synthetic oil in my .998L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-07 06:34:34\"\n            },\n            {\n                \"sender_id\": \"yZ_TX3cRprjfWm3pAAE7\",\n                \"title\": \"Can I use synthetic oil in my .998L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-07 06:32:39\"\n            },\n            {\n                \"sender_id\": \"9K6YJ7Js_YfQIKIaAAE3\",\n                \"title\": \"Can I use synthetic oil on .998L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-07 06:27:56\"\n            },\n            {\n                \"sender_id\": \"yF03g9zZdrp1sp7SAAEz\",\n                \"title\": \"What is the RPO Code for my 5.7L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-07 06:26:22\"\n            },\n            {\n                \"sender_id\": \"2MSqrYaZYuqlPCIBAAEt\",\n                \"title\": \"Can I use synthetic oil in my .998L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-07 06:22:17\"\n            },\n            {\n                \"sender_id\": \"ET52LNSMRPex97tzAAEn\",\n                \"title\": \"Can I use synthetic oil in my .998L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-07 06:15:36\"\n            },\n            {\n                \"sender_id\": \"IWC46D15-8v5f1igAAEl\",\n                \"title\": \"Can I use synthetic oil in my .998L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-07 06:13:56\"\n            },\n            {\n                \"sender_id\": \"UfFIXuBU6W-SSSB7AAEj\",\n                \"title\": \"Can I use synthetic oil in my .998L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-07 06:08:49\"\n            },\n            {\n                \"sender_id\": \"SSsWJi8GqlMa67rWAAEb\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-07 05:15:05\"\n            },\n            {\n                \"sender_id\": \"VJMQ_4zCJ5TNChlUAAEX\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-07 05:09:08\"\n            },\n            {\n                \"sender_id\": \"WU0eKF5OpD35xQIAAAET\",\n                \"title\": \"What is the RPO Code for my 5.7L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-07 05:07:07\"\n            },\n            {\n                \"sender_id\": \"_JDyWlaPEMpg4IBfAAD_\",\n                \"title\": \"how to change engine oil\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-06 17:56:35\"\n            },\n            {\n                \"sender_id\": \"dxmMW0qhKbOcEUFRAADv\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-06 13:12:46\"\n            },\n            {\n                \"sender_id\": \"yFwvlKlE1NHDsy2QAADt\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-06 12:43:35\"\n            },\n            {\n                \"sender_id\": \"wSI_qymIaOSzuJTwAADr\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-06 12:36:03\"\n            },\n            {\n                \"sender_id\": \"lV4dAPrrCBKv_tyrAADh\",\n                \"title\": \"Can I use synthetic oil in my .998L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-06 12:13:36\"\n            },\n            {\n                \"sender_id\": \"imrm31KAS9UyRg1QAADf\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-06 12:09:59\"\n            },\n            {\n                \"sender_id\": \"uEbPLYGheuiVdvl4AADZ\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-06 11:50:05\"\n            },\n            {\n                \"sender_id\": \"rpylfEy6Sqwf-UKqAADX\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-06 11:47:19\"\n            },\n            {\n                \"sender_id\": \"u0Utuq9JXQh8rQYrAADV\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-06 11:46:29\"\n            },\n            {\n                \"sender_id\": \"8zIKhROyKjYufSprAADT\",\n                \"title\": \"what engine oil do you recommend?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-06 11:45:24\"\n            },\n            {\n                \"sender_id\": \"mSW9GIRcNCIElFUSAADJ\",\n                \"title\": \"What is the RPO Code for my 5.7L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-06 11:43:39\"\n            },\n            {\n                \"sender_id\": \"1xUWmKi9rYujUiioAADR\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-06 11:40:41\"\n            },\n            {\n                \"sender_id\": \"nRIgmlMG7MYR-fs6AADP\",\n                \"title\": \"What is the coolant required for the gas engine\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-06 11:34:59\"\n            },\n            {\n                \"sender_id\": \"pNWs977iVsnM0PHcAADN\",\n                \"title\": \"What is the cooland requirement for the gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-06 11:34:03\"\n            },\n            {\n                \"sender_id\": \"xPPBtXhbsxxGM7hXAADL\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-06 11:33:41\"\n            },\n            {\n                \"sender_id\": \"AZeA0jFOrGxRzq63AADF\",\n                \"title\": \"What is the coolant required for gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-06 11:30:52\"\n            },\n            {\n                \"sender_id\": \"1EfXpzZwDHa3IyzKAADD\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-06 11:28:52\"\n            },\n            {\n                \"sender_id\": \"duVgEv0neIzhbTRFAADB\",\n                \"title\": \"What is the RPO Code for my 5.7L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-06 11:27:49\"\n            },\n            {\n                \"sender_id\": \"UsvuOWoYjfk-oNKMAAC_\",\n                \"title\": \"Can I use synthetic oil in my .998L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-06 11:25:14\"\n            },\n            {\n                \"sender_id\": \"iMFV_3auLsxskNy9AAC9\",\n                \"title\": \"Can I use synthetic oil in my .998L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-06 11:23:46\"\n            },\n            {\n                \"sender_id\": \"oUr-Rufo7ozqULD5AAC7\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-06 11:22:20\"\n            },\n            {\n                \"sender_id\": \"Ue505MWroNbB97o_AAC5\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-06 11:13:47\"\n            },\n            {\n                \"sender_id\": \"3JW8f0yT2C6qiQxqAAC3\",\n                \"title\": \"Can I use synthetic oil in my .998L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-06 11:13:19\"\n            },\n            {\n                \"sender_id\": \"sf7zbj5QwUaxm1s-AAC1\",\n                \"title\": \"Can I use synthetic oil in my .998L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-06 11:12:28\"\n            },\n            {\n                \"sender_id\": \"MPSMC8Oe7Fq82LVPAACz\",\n                \"title\": \"Can I use synthetic oil in my .998L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-06 11:04:58\"\n            },\n            {\n                \"sender_id\": \"02XJt0zMibR_t66fAACx\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-06 11:04:01\"\n            },\n            {\n                \"sender_id\": \"R3U69BKo3vBQWpofAACv\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-06 11:01:42\"\n            },\n            {\n                \"sender_id\": \"ehMPyczO7G9EpAu5AACf\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-06 11:01:23\"\n            },\n            {\n                \"sender_id\": \"TdsXJ3P96WcHrPrZAACt\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-06 10:58:39\"\n            },\n            {\n                \"sender_id\": \"mjuKGLN41fkFwQCwAACr\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-06 10:55:33\"\n            },\n            {\n                \"sender_id\": \"oHb1em1sg9nHuNd4AACp\",\n                \"title\": \"Can I use synthetic oil in my .998L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-06 10:53:48\"\n            },\n            {\n                \"sender_id\": \"osDO-WGRu17UZC8QAACl\",\n                \"title\": \"Can I use synthetic oil in my .998L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-06 10:51:16\"\n            },\n            {\n                \"sender_id\": \"nDJk1vHvQ_hvl2HUAACj\",\n                \"title\": \"Can I use synthetic oil in my .998L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-06 10:50:47\"\n            },\n            {\n                \"sender_id\": \"rIs7z7TfSZMgwmoAAACh\",\n                \"title\": \"Can I use synthetic oil in my .998L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-06 10:46:23\"\n            },\n            {\n                \"sender_id\": \"rEnPLqfiA-EeG0YgAACd\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-06 10:42:06\"\n            },\n            {\n                \"sender_id\": \"q7oP3rtEZwM0hxN7AACR\",\n                \"title\": \"What is the RPO Code for my 5.7L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-06 10:42:02\"\n            },\n            {\n                \"sender_id\": \"Q37yQCDPpUjyBjBdAACZ\",\n                \"title\": \"What is the RPO Code for my 5.7L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-06 10:31:47\"\n            },\n            {\n                \"sender_id\": \"pQEoB--aI_VbW1RGAACT\",\n                \"title\": \"Can I use synthetic oil in my .998L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-06 10:22:35\"\n            },\n            {\n                \"sender_id\": \"qllsTsRynQoDYVL_AACP\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-06 10:18:41\"\n            },\n            {\n                \"sender_id\": \"dZQovwBH6pfF4P4UAACN\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-06 10:08:59\"\n            },\n            {\n                \"sender_id\": \"g4VKpOwuSFPSgfJtAACL\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-06 10:02:47\"\n            },\n            {\n                \"sender_id\": \"tdvDJJTMWHxp_DVRAACJ\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-06 10:02:28\"\n            },\n            {\n                \"sender_id\": \"qfUYrLQzg4x7oLxgAACH\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-06 09:58:33\"\n            },\n            {\n                \"sender_id\": \"Gt9cO4KJnv77omnsAACF\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-06 09:51:36\"\n            },\n            {\n                \"sender_id\": \"5wSpt7VQ6mqHi8LTAACD\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-06 09:49:36\"\n            },\n            {\n                \"sender_id\": \"4p7VxKDfW4TVTOSzAACB\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-06 09:46:15\"\n            },\n            {\n                \"sender_id\": \"oKJ4Wy9zwDHaq_6DAAB_\",\n                \"title\": \"Can I use synthetic oil in my .998L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-06 09:45:10\"\n            },\n            {\n                \"sender_id\": \"eAEKgbPx446Fjnj4AAB9\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-06 09:44:01\"\n            },\n            {\n                \"sender_id\": \"5_5Rf1Gtlot6xKZtAAB7\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-06 09:38:41\"\n            },\n            {\n                \"sender_id\": \"uWV9zLXunobVb8fYAAB5\",\n                \"title\": \"Can I use synthetic oil in my .998L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-06 09:33:46\"\n            },\n            {\n                \"sender_id\": \"TfaFEiRV4jYMpx3cAAB3\",\n                \"title\": \"Can I use synthetic oil in my .998L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-06 09:31:36\"\n            },\n            {\n                \"sender_id\": \"m6f9JXPYNpBVykihAAB1\",\n                \"title\": \"Can I use synthetic oil in my .998L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-06 09:30:26\"\n            },\n            {\n                \"sender_id\": \"jw5wqXjH-UijCyKqAABz\",\n                \"title\": \"Can I use synthetic oil in my .998L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-06 09:27:34\"\n            },\n            {\n                \"sender_id\": \"ZEyrUMPEMCxrnpszAABv\",\n                \"title\": \"Can I use synthetic oil in my .998L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-06 09:25:24\"\n            },\n            {\n                \"sender_id\": \"9dwYJIQtHUv_fnxSAABt\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-06 09:12:45\"\n            },\n            {\n                \"sender_id\": \"ZgMsWgpqy2LNc3RrAABr\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-06 09:12:04\"\n            },\n            {\n                \"sender_id\": \"NESL5NthFjWQtIwnAABp\",\n                \"title\": \"Can I use synthetic oil in my .998L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-06 09:03:58\"\n            },\n            {\n                \"sender_id\": \"K6Tg9EoyJaB6hhWMAABn\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-06 08:58:50\"\n            },\n            {\n                \"sender_id\": \"zR-GZ1EmC5R_hzMPAABl\",\n                \"title\": \"What is the RPO Code for my 5.7L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-06 08:40:19\"\n            },\n            {\n                \"sender_id\": \"9gwK-MNm0lzE2NJrAABj\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-06 08:40:05\"\n            },\n            {\n                \"sender_id\": \"bESGWZzfBFpJLRUwAABh\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-06 08:39:23\"\n            },\n            {\n                \"sender_id\": \"cCwkOk6Hdd0RYKTmAABf\",\n                \"title\": \"What is the RPO Code for my 5.7L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-06 08:38:56\"\n            },\n            {\n                \"sender_id\": \"hp2JR50r7HasnnLEAABb\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-06 08:30:47\"\n            },\n            {\n                \"sender_id\": \"sncVPWo1tiBl0FW7AABZ\",\n                \"title\": \"Can I use synthetic oil in my .998L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-06 08:23:44\"\n            },\n            {\n                \"sender_id\": \"gVoHtzZbLUqeNzUDAABX\",\n                \"title\": \"Can I use synthetic oil in my .998L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-06 08:17:48\"\n            },\n            {\n                \"sender_id\": \"jfC6YiAR-Q4qetByAABV\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-06 07:48:22\"\n            },\n            {\n                \"sender_id\": \"VTMJSpXDDgpaFRNAAABR\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-06 07:47:46\"\n            },\n            {\n                \"sender_id\": \"AJ-6-qQQldEwq-kdAABP\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-06 07:41:29\"\n            },\n            {\n                \"sender_id\": \"RLXQVoQ5_uMaPUUUAABN\",\n                \"title\": \"Can I use synthetic oil in my .998L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-06 07:40:00\"\n            },\n            {\n                \"sender_id\": \"RLyVnYcsielmQC62AABL\",\n                \"title\": \"Can I use synthetic oil in my .998L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-06 07:38:48\"\n            },\n            {\n                \"sender_id\": \"YTziPWJNKzEIWwYIAABJ\",\n                \"title\": \"Can I use synthetic oil in my .998L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-06 07:36:49\"\n            },\n            {\n                \"sender_id\": \"yMH2f9MBdyWYQV4cAABD\",\n                \"title\": \"Can I use synthetic oil in my .998L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-06 07:29:43\"\n            },\n            {\n                \"sender_id\": \"7XD-0-eT4Mu1N3HAAABB\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-06 07:27:57\"\n            },\n            {\n                \"sender_id\": \"C539PX_k1H-yj8dxAAA_\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-06 07:25:54\"\n            },\n            {\n                \"sender_id\": \"U8-fWHUcmiMOyAYoAAA7\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-06 07:24:25\"\n            },\n            {\n                \"sender_id\": \"ffPGZeEPPCukSHv-AAA5\",\n                \"title\": \"Can I use synthetic oil in my .998L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-06 07:18:18\"\n            },\n            {\n                \"sender_id\": \"nT_Fcjs2vH2VcmwxAAA3\",\n                \"title\": \"Can I use synthetic oil in my .998L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-06 07:14:05\"\n            },\n            {\n                \"sender_id\": \"h5t6DjqG_Ks6FdZzAAAz\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-06 07:13:07\"\n            },\n            {\n                \"sender_id\": \"2aN5OhacDBPjVe6_AAAx\",\n                \"title\": \"What is the RPO Code for my 5.7L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-06 07:07:06\"\n            },\n            {\n                \"sender_id\": \"Mb9DXWKp4ZakGz0LAAAt\",\n                \"title\": \"What is the RPO Code for my 5.7L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-06 07:04:50\"\n            },\n            {\n                \"sender_id\": \"YaezvRUD1oUgZIXYAAAv\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-06 07:00:13\"\n            },\n            {\n                \"sender_id\": \"jmW_NtNmBv-lQqZBAAAp\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-06 06:54:51\"\n            },\n            {\n                \"sender_id\": \"6SUNpqkdfbh7hP44AAAn\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-06 06:51:56\"\n            },\n            {\n                \"sender_id\": \"Pc3PzjPEEs6BwYyiAAAd\",\n                \"title\": \"Can I use synthetic oil in my .998L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-06 06:50:43\"\n            },\n            {\n                \"sender_id\": \"1okmzvumXo81E_axAAAj\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-06 06:48:00\"\n            },\n            {\n                \"sender_id\": \"xLUE6llNQAgi_QvYAAAh\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-06 06:45:49\"\n            },\n            {\n                \"sender_id\": \"jBqGoEFn7zWsAEOoAAAb\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-06 06:36:02\"\n            },\n            {\n                \"sender_id\": \"uK8WV6t1R9KP_8_xAAAZ\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-06 06:33:31\"\n            },\n            {\n                \"sender_id\": \"gObFt0psG6hGub4lAAAX\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-06 06:30:47\"\n            },\n            {\n                \"sender_id\": \"QihyS_h3dDuIJSGTAAAT\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-06 06:26:00\"\n            },\n            {\n                \"sender_id\": \"ej83oocwaWT9h0fnAAAP\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-06 06:18:08\"\n            },\n            {\n                \"sender_id\": \"2z6NFHwZKSuiH7XFAAAN\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-06 06:17:21\"\n            },\n            {\n                \"sender_id\": \"B-hGjSL3Qcb56MTzAAAJ\",\n                \"title\": \"Can I use synthetic oil in my .998L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-06 06:06:53\"\n            },\n            {\n                \"sender_id\": \"X7huClnIBLSLJZDNAAAL\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-06 06:06:45\"\n            },\n            {\n                \"sender_id\": \"F2cDKJrZEVv0fv-xAAAH\",\n                \"title\": \"What is the RPO Code for my 5.7L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-06 05:59:30\"\n            },\n            {\n                \"sender_id\": \"r_PPm4pfmlo1vEv8AABP\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-06 05:36:58\"\n            },\n            {\n                \"sender_id\": \"5uXIxP9uE3AsqvjTAABN\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-06 05:31:00\"\n            },\n            {\n                \"sender_id\": \"hSKlxXfiL4lTuNI1AABL\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-06 05:11:37\"\n            },\n            {\n                \"sender_id\": \"qWbcw7OhNKkhyc2gAABJ\",\n                \"title\": \"Can I use synthetic oil in my .998L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-06 05:01:08\"\n            },\n            {\n                \"sender_id\": \"QlVl6TiyAjPQ11dlAABF\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-06 04:57:48\"\n            },\n            {\n                \"sender_id\": \"nLKfSvSQF2BkI91QAABB\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-06 04:15:27\"\n            },\n            {\n                \"sender_id\": \"soauw2ebkbQkbKvDAAA_\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-06 04:11:46\"\n            },\n            {\n                \"sender_id\": \"29lBdzp53vMFtjFQAAA9\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-06 04:01:29\"\n            },\n            {\n                \"sender_id\": \"Y5wQane1SD4gtcnPAAA7\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-06 03:56:45\"\n            },\n            {\n                \"sender_id\": \"-v-b1EXNqPScgf75AAA5\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-06 03:47:25\"\n            },\n            {\n                \"sender_id\": \"nHGHQFnj7or5k9FVAAA3\",\n                \"title\": \"Can I use synthetic oil in my .998L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-05 15:41:14\"\n            },\n            {\n                \"sender_id\": \"e5DFR2dz36roKMTAAAA1\",\n                \"title\": \"Can I use synthetic oil in my .998L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-05 15:23:08\"\n            },\n            {\n                \"sender_id\": \"KTVhQeOfo76_xqwxAAAz\",\n                \"title\": \"Can I use synthetic oil in my .998L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-05 15:17:03\"\n            },\n            {\n                \"sender_id\": \"17ZTY-d6ASXcOuYQAAAv\",\n                \"title\": \"Can I use synthetic oil in my .998L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-05 15:06:04\"\n            },\n            {\n                \"sender_id\": \"zFCIy8mYml2xb6JLAAAt\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-05 14:54:58\"\n            },\n            {\n                \"sender_id\": \"Klnxcjg8l1mN8QQhAAAr\",\n                \"title\": \"Can I use synthetic oil in my .998L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-05 14:44:31\"\n            },\n            {\n                \"sender_id\": \"kS-FtVVOXoM5b4nKAAAp\",\n                \"title\": \"Can I use synthetic oil in my .998L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-05 14:40:15\"\n            },\n            {\n                \"sender_id\": \"Fqpcc6YBZIsJPmCFAAAn\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-05 14:26:59\"\n            },\n            {\n                \"sender_id\": \"MZu63SxYSLmljNxoAAAZ\",\n                \"title\": \"Can I use synthetic oil in my .998L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-05 14:25:32\"\n            },\n            {\n                \"sender_id\": \"cL8LEbG9v75pFd1aAAAl\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-05 14:22:38\"\n            },\n            {\n                \"sender_id\": \"hrX2bU_D7xcxOnwFAAAj\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-05 14:21:59\"\n            },\n            {\n                \"sender_id\": \"HBxp8T5yHqesRDp6AAAf\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-05 14:17:51\"\n            },\n            {\n                \"sender_id\": \"T_usmr4O8-kADDG8AAAd\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-05 14:15:57\"\n            },\n            {\n                \"sender_id\": \"aNhaLcFlwnsUru0zAAAV\",\n                \"title\": \"Can I use synthetic oil in my .998L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-05 13:57:13\"\n            },\n            {\n                \"sender_id\": \"UKQVrU8DVwPmK73BAAAT\",\n                \"title\": \"Can I use synthetic oil in my .998L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-05 13:56:58\"\n            },\n            {\n                \"sender_id\": \"l7Il9waLsSeH4Oj3AAAR\",\n                \"title\": \"Can I use synthetic oil in my .998L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-05 13:46:55\"\n            },\n            {\n                \"sender_id\": \"W1yIBAjh250mv-7QAAAP\",\n                \"title\": \"Can I use synthetic oil in my .998L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-05 13:45:29\"\n            },\n            {\n                \"sender_id\": \"NJ_xtiL0iISxO0kIAAAD\",\n                \"title\": \"Can I use synthetic oil in my .998L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-05 13:44:07\"\n            },\n            {\n                \"sender_id\": \"vhwgPeOd4qpb2MPOAAAN\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-05 13:43:35\"\n            },\n            {\n                \"sender_id\": \"0MAf7QSKmrrvaAxyAAAF\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-05 13:17:47\"\n            },\n            {\n                \"sender_id\": \"kRhG5c_u2gnlc5hQAAAB\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-05 13:16:13\"\n            },\n            {\n                \"sender_id\": \"Yif5xncA02tr6KKDAAAZ\",\n                \"title\": \"Can I use synthetic oil in my .998L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-05 13:08:16\"\n            },\n            {\n                \"sender_id\": \"ywLSKi-Hv2v3iK_LAAAX\",\n                \"title\": \"Can I use synthetic oil in my .998L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-05 12:58:02\"\n            },\n            {\n                \"sender_id\": \"aZVqsljimvPYMFGMAAAV\",\n                \"title\": \"Can I use synthetic oil in my .998L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-05 12:48:56\"\n            },\n            {\n                \"sender_id\": \"bmRe95fRU_ZYbxPtAAAT\",\n                \"title\": \"Can I use synthetic oil in my .998L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-05 12:48:42\"\n            },\n            {\n                \"sender_id\": \"_SohwchPA157No5OAAAR\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-05 12:37:11\"\n            },\n            {\n                \"sender_id\": \"_LUdum67IQKbQ1EvAAAP\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-05 12:32:42\"\n            },\n            {\n                \"sender_id\": \"kKDmpolB2wvAx2eBAAAL\",\n                \"title\": \"What is the RPO Code for my 5.7L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-05 12:22:49\"\n            },\n            {\n                \"sender_id\": \"-sU1kCbi21Gcx49dAAAJ\",\n                \"title\": \"Can I use synthetic oil in my .998L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-05 12:21:50\"\n            },\n            {\n                \"sender_id\": \"_o2FjTKp-xpqIHDAAAAD\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-05 12:18:38\"\n            },\n            {\n                \"sender_id\": \"9_Pebrp4BVVmjj-vAAAB\",\n                \"title\": \"Can I use synthetic oil in my .998L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-05 12:14:41\"\n            },\n            {\n                \"sender_id\": \"-hgs9FvkwZzz-6-EAAAc\",\n                \"title\": \"Can I use synthetic oil in my .998L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-05 12:14:22\"\n            },\n            {\n                \"sender_id\": \"vlt1A71Vh2q5Eka6AAAe\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-05 12:12:37\"\n            },\n            {\n                \"sender_id\": \"givCjKJquij8F7QdAAAY\",\n                \"title\": \"What is the importance of the crankshaft position sensor during the installation of the engine front cover and what is the specified torque for tightening the engine front cover bolts of 4.3L engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-05 12:07:09\"\n            },\n            {\n                \"sender_id\": \"7LOi4hfvEYhVmMY_AAAW\",\n                \"title\": \"What is the coolant requirements for the 4.5L gas engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-05 12:02:25\"\n            },\n            {\n                \"sender_id\": \"vj_CjwzP9hyU0ZW3AAAU\",\n                \"title\": \"Can I use synthetic oil in my .998L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-05 12:02:20\"\n            },\n            {\n                \"sender_id\": \"rwJD0cKXBqO8Ogx5AAAQ\",\n                \"title\": \"Can I use synthetic oil in my .998L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-05 12:01:16\"\n            },\n            {\n                \"sender_id\": \"d5PQk8fF6NSzkdQrAAAO\",\n                \"title\": \"What is the RPO Code for my 5.7L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-05 12:00:41\"\n            },\n            {\n                \"sender_id\": \"h1Lrjs2H2z5P_CkkAAAM\",\n                \"title\": \"What is the RPO Code for my 5.7L Engine?\",\n                \"advisor_name\": \"PSI Engines Expert Answer \",\n                \"channel\": \"socketio\",\n                \"user_id\": \"NA\",\n                \"user_name\": \"NA\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"status\": \"inactive\",\n                \"quality\": \"unranked\",\n                \"date\": \"2024-06-05 11:59:56\"\n            }\n        ]\n    }\n}"}],"_postman_id":"2311b3dd-821a-46ed-8222-6eaf14b434fa"},{"name":"get_conversation_log","id":"c6fea5c7-4eb3-4f32-a343-6ad1baad69fd","protocolProfileBehavior":{"disableBodyPruning":true},"request":{"method":"GET","header":[],"url":"{{app_backend_base_url}}/api/v1/conversations?advisor_id=584346e5-a789-4ec5-b830-5a98cdad28b7&sender_id=FjKJT9lNOVBCs4DrAAJv","auth":{"type":"oauth2","oauth2":{"basicConfig":[],"advancedConfig":[{"key":"redirect_uri","value":"<redirect_uri>"},{"key":"useBrowser","value":"<use-browser>"},{"key":"scope","value":"<scope>"},{"key":"grant_type","value":"<grant_type>"},{"key":"accessTokenUrl","value":"{{access_token_url}}"},{"key":"authUrl","value":"{{auth_token_url}}"},{"key":"clientSecret","value":"{{client_secret}}"},{"key":"clientId","value":"{{client_id}}"},{"key":"client_authentication","value":"<client_authentication>"},{"key":"tokenName","value":"<token-name>"}]},"isInherited":true,"source":{"_postman_id":"1ed8896e-1854-4758-94a0-e50286bbe6bd","id":"1ed8896e-1854-4758-94a0-e50286bbe6bd","name":"Circuitry.ai APIs","type":"collection"}},"urlObject":{"path":["api","v1","conversations"],"host":["{{app_backend_base_url}}"],"query":[{"key":"advisor_id","value":"584346e5-a789-4ec5-b830-5a98cdad28b7"},{"key":"sender_id","value":"FjKJT9lNOVBCs4DrAAJv"}],"variable":[]}},"response":[{"id":"0b45f4ec-d64f-4322-a79e-e4b1f6574bae","name":"success_response","originalRequest":{"method":"GET","header":[],"url":{"raw":"{{app_backend_base_url}}/api/v1/conversations?advisor_id=584346e5-a789-4ec5-b830-5a98cdad28b7&sender_id=h1Lrjs2H2z5P_CkkAAAM","host":["{{app_backend_base_url}}"],"path":["api","v1","conversations"],"query":[{"key":"advisor_id","value":"584346e5-a789-4ec5-b830-5a98cdad28b7"},{"key":"sender_id","value":"h1Lrjs2H2z5P_CkkAAAM"}]}},"status":"OK","code":200,"_postman_previewlanguage":"json","header":[{"key":"Date","value":"Tue, 25 Jun 2024 09:51:27 GMT"},{"key":"Content-Type","value":"application/json"},{"key":"Content-Length","value":"1219"},{"key":"Connection","value":"keep-alive"},{"key":"X-Status-Message","value":"OK"},{"key":"Apigw-Requestid","value":"Z6vsoiDQoAMEZEg="}],"cookie":[],"responseTime":null,"body":"{\n    \"status_code\": 200,\n    \"message\": \"OK\",\n    \"data\": {\n        \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n        \"sender_id\": \"h1Lrjs2H2z5P_CkkAAAM\",\n        \"h1Lrjs2H2z5P_CkkAAAM\": [\n            {\n                \"role\": \"assistant\",\n                \"message\": \"{\\\"predictions\\\": [{\\\"answer\\\": \\\"Could you kindly attempt again?\\\", \\\"meta\\\": [{\\\"confidence_score\\\": \\\"\\\"}, {\\\"source\\\": {\\\"\\\": [\\\"\\\", \\\"\\\"]}}, {\\\"metadata_filter\\\": [\\\"\\\"]}]}]}\",\n                \"timestamp\": 1717588796.9903457,\n                \"message_id\": \"5bf00d1f8ed8468c9fdfd381b056de4d\",\n                \"feedback\": \"NA\",\n                \"comment\": \"NA\"\n            },\n            {\n                \"role\": \"user\",\n                \"message\": \"Can I use synthetic oil in my .998L Engine?\",\n                \"timestamp\": 1717588796.8395312,\n                \"message_id\": \"5bf00d1f8ed8468c9fdfd381b056de4d\",\n                \"feedback\": \"NA\",\n                \"comment\": \"NA\"\n            },\n            {\n                \"role\": \"assistant\",\n                \"message\": \"{\\\"predictions\\\": [{\\\"answer\\\": \\\"Could you kindly attempt again?\\\", \\\"meta\\\": [{\\\"confidence_score\\\": \\\"\\\"}, {\\\"source\\\": {\\\"\\\": [\\\"\\\", \\\"\\\"]}}, {\\\"metadata_filter\\\": [\\\"\\\"]}]}]}\",\n                \"timestamp\": 1717588681.6848981,\n                \"message_id\": \"45fa53a90bb74530963a67c47ee16f3e\",\n                \"feedback\": \"NA\",\n                \"comment\": \"NA\"\n            },\n            {\n                \"role\": \"user\",\n                \"message\": \"What is the RPO Code for my 5.7L Engine?\",\n                \"timestamp\": 1717588681.4722846,\n                \"message_id\": \"45fa53a90bb74530963a67c47ee16f3e\",\n                \"feedback\": \"NA\",\n                \"comment\": \"NA\"\n            }\n        ]\n    }\n}"}],"_postman_id":"c6fea5c7-4eb3-4f32-a343-6ad1baad69fd"},{"name":"conversation_knowledge_view","id":"dfa3a120-e0e2-4fb1-a846-753fcca4173c","protocolProfileBehavior":{"disableBodyPruning":true},"request":{"auth":{"type":"bearer","bearer":{"basicConfig":[{"key":"token","value":"<token>"}]},"isInherited":false},"method":"POST","header":[],"body":{"mode":"raw","raw":"{\r\n    \"source_ids\": [\r\n        {\r\n            \"source_id\": \"205b6517-0157-4a3a-bf37-01977b2ecb4e\",\r\n            \"page_labels\": [\r\n                0,\r\n                0,\r\n                0\r\n            ]\r\n        }\r\n    ]\r\n}","options":{"raw":{"language":"json"}}},"url":"{{app_backend_base_url}}/api/v1/conversations/knowledge","urlObject":{"path":["api","v1","conversations","knowledge"],"host":["{{app_backend_base_url}}"],"query":[],"variable":[]}},"response":[{"id":"61c70619-938d-49e7-ae5a-35ba5f6723b0","name":"success_response","originalRequest":{"method":"POST","header":[],"body":{"mode":"raw","raw":"{\r\n    \"source_ids\": [\r\n        {\r\n            \"source_id\": \"d8513705-7094-4cf4-8b60-494c0aeb05b7\",\r\n            \"page_labels\": []\r\n        }\r\n    ]\r\n}","options":{"raw":{"language":"json"}}},"url":"{{app_backend_base_url}}/api/v1/conversations/knowledge"},"status":"OK","code":200,"_postman_previewlanguage":"json","header":[{"key":"Date","value":"Sun, 23 Jun 2024 15:44:44 GMT"},{"key":"Content-Type","value":"application/json"},{"key":"Content-Length","value":"1408"},{"key":"Connection","value":"keep-alive"},{"key":"X-Status-Message","value":"OK"},{"key":"Apigw-Requestid","value":"Z09kxg0HIAMEcYw="}],"cookie":[],"responseTime":null,"body":"{\n    \"status_code\": 200,\n    \"message\": \"Presigned URLs generated successfully\",\n    \"data\": [\n        {\n            \"source_id\": \"d8513705-7094-4cf4-8b60-494c0aeb05b7\",\n            \"type\": \"pdf\",\n            \"full_source_presigned_url\": \"{full_source_presigned_url}\"\n        }\n    ]\n}"}],"_postman_id":"dfa3a120-e0e2-4fb1-a846-753fcca4173c"},{"name":"feedback","id":"ccdc5f6d-6dd9-46bb-97db-f5794d440a4c","protocolProfileBehavior":{"disableBodyPruning":true},"request":{"method":"POST","header":[],"body":{"mode":"raw","raw":"{\r\n    \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\r\n    \"sender_id\": \"FjKJT9lNOVBCs4DrAAJv\",\r\n    \"message_id\": \"d3288fd01fbf45f7a1e1e9210722beb4\",\r\n    \"feedback\": \"dislike\",\r\n    \"comment\": \"asdfsdf\"\r\n}","options":{"raw":{"language":"json"}}},"url":"{{app_backend_base_url}}/api/v1/conversations/feedback","auth":{"type":"oauth2","oauth2":{"basicConfig":[],"advancedConfig":[{"key":"redirect_uri","value":"<redirect_uri>"},{"key":"useBrowser","value":"<use-browser>"},{"key":"scope","value":"<scope>"},{"key":"grant_type","value":"<grant_type>"},{"key":"accessTokenUrl","value":"{{access_token_url}}"},{"key":"authUrl","value":"{{auth_token_url}}"},{"key":"clientSecret","value":"{{client_secret}}"},{"key":"clientId","value":"{{client_id}}"},{"key":"client_authentication","value":"<client_authentication>"},{"key":"tokenName","value":"<token-name>"}]},"isInherited":true,"source":{"_postman_id":"1ed8896e-1854-4758-94a0-e50286bbe6bd","id":"1ed8896e-1854-4758-94a0-e50286bbe6bd","name":"Circuitry.ai APIs","type":"collection"}},"urlObject":{"path":["api","v1","conversations","feedback"],"host":["{{app_backend_base_url}}"],"query":[],"variable":[]}},"response":[{"id":"88fb3350-eba6-4988-b3be-365fdc72ca87","name":"success_response","originalRequest":{"method":"POST","header":[],"body":{"mode":"raw","raw":"{\r\n    \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\r\n    \"sender_id\": \"d5PQk8fF6NSzkdQrAAAO\",\r\n    \"message_id\": \"18ae6fcaa66948c29fb9e05bc6a5dcde\",\r\n    \"feedback\": \"like\",\r\n    \"comment\": \"asdfsdf\"\r\n}","options":{"raw":{"language":"json"}}},"url":"{{app_backend_base_url}}/api/v1/conversations/feedback"},"status":"OK","code":200,"_postman_previewlanguage":"json","header":[{"key":"Date","value":"Tue, 02 Jul 2024 12:52:23 GMT"},{"key":"Content-Type","value":"application/json"},{"key":"Content-Length","value":"283"},{"key":"Connection","value":"keep-alive"},{"key":"X-Request-Id","value":"a707424c-24a6-47c3-8ee0-442d966d4337"},{"key":"Apigw-Requestid","value":"aSOxHhcMIAMEZPw="}],"cookie":[],"responseTime":null,"body":"{\n    \"status_code\": 200,\n    \"message\": \"OK\",\n    \"data\": {\n        \"tenant_id\": \"{tenant_id}\",\n        \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n        \"sender_id\": \"d5PQk8fF6NSzkdQrAAAO\",\n        \"message_id\": \"18ae6fcaa66948c29fb9e05bc6a5dcde\",\n        \"feedback\": \"like\",\n        \"comment\": \"asdfsdf\"\n    }\n}"}],"_postman_id":"ccdc5f6d-6dd9-46bb-97db-f5794d440a4c"}],"id":"ee235dbf-7a4b-4351-821b-6f462a017c7c","_postman_id":"ee235dbf-7a4b-4351-821b-6f462a017c7c","description":"","auth":{"type":"oauth2","oauth2":{"basicConfig":[],"advancedConfig":[{"key":"redirect_uri","value":"<redirect_uri>"},{"key":"useBrowser","value":"<use-browser>"},{"key":"scope","value":"<scope>"},{"key":"grant_type","value":"<grant_type>"},{"key":"accessTokenUrl","value":"{{access_token_url}}"},{"key":"authUrl","value":"{{auth_token_url}}"},{"key":"clientSecret","value":"{{client_secret}}"},{"key":"clientId","value":"{{client_id}}"},{"key":"client_authentication","value":"<client_authentication>"},{"key":"tokenName","value":"<token-name>"}]},"isInherited":true,"source":{"_postman_id":"1ed8896e-1854-4758-94a0-e50286bbe6bd","id":"1ed8896e-1854-4758-94a0-e50286bbe6bd","name":"Circuitry.ai APIs","type":"collection"}}},{"name":"expert_answers","item":[{"name":"get_expert_answer","id":"09a16bbe-d09b-4abd-b874-940935c81d82","protocolProfileBehavior":{"disableBodyPruning":true},"request":{"method":"GET","header":[],"body":{"mode":"raw","raw":"","options":{"raw":{"language":"json"}}},"url":"{{app_backend_base_url}}/api/v1/expert/6e10524f-229a-4f54-8287-d6e9bdeb605c","auth":{"type":"oauth2","oauth2":{"basicConfig":[],"advancedConfig":[{"key":"redirect_uri","value":"<redirect_uri>"},{"key":"useBrowser","value":"<use-browser>"},{"key":"scope","value":"<scope>"},{"key":"grant_type","value":"<grant_type>"},{"key":"accessTokenUrl","value":"{{access_token_url}}"},{"key":"authUrl","value":"{{auth_token_url}}"},{"key":"clientSecret","value":"{{client_secret}}"},{"key":"clientId","value":"{{client_id}}"},{"key":"client_authentication","value":"<client_authentication>"},{"key":"tokenName","value":"<token-name>"}]},"isInherited":true,"source":{"_postman_id":"1ed8896e-1854-4758-94a0-e50286bbe6bd","id":"1ed8896e-1854-4758-94a0-e50286bbe6bd","name":"Circuitry.ai APIs","type":"collection"}},"urlObject":{"path":["api","v1","expert","6e10524f-229a-4f54-8287-d6e9bdeb605c"],"host":["{{app_backend_base_url}}"],"query":[],"variable":[]}},"response":[{"id":"3639b0eb-8b8a-475c-ba7a-801523c1f85a","name":"success_response","originalRequest":{"method":"GET","header":[],"body":{"mode":"raw","raw":"","options":{"raw":{"language":"json"}}},"url":"{{app_backend_base_url}}/api/v1/expert/2905f4ea-a7b4-4e81-b148-e6bc0747bfe4"},"status":"OK","code":200,"_postman_previewlanguage":"json","header":[{"key":"Date","value":"Thu, 27 Jun 2024 13:10:22 GMT"},{"key":"Content-Type","value":"application/json"},{"key":"Content-Length","value":"797"},{"key":"Connection","value":"keep-alive"},{"key":"X-Request-Id","value":"56b4ac99-7560-46e1-a4ad-649cfc5a5bbc"},{"key":"Apigw-Requestid","value":"aBysMjEVoAMEYGQ="}],"cookie":[],"responseTime":null,"body":"{\n    \"status_code\": 200,\n    \"message\": \"Get expert answers successful\",\n    \"data\": [\n        {\n            \"expert_id\": \"2905f4ea-a7b4-4e81-b148-e6bc0747bfe4\",\n            \"tenant_id\": \"{tenant_id}\",\n            \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n            \"sender_id\": \"CTCgt2aF_j7mK_sBAAEx\",\n            \"user_query\": \"What is the RPO Code for my 5.7L Engine\",\n            \"ai_response\": \"The RPO code for the 5.7L engine in your vehicle is L31 (R).\",\n            \"expert_answer\": \"The RPO code for the 5.7L engine in vehicle is L35 (R).\",\n            \"created_at\": \"2024-06-13 06:28:28 UTC\",\n            \"updated_at\": \"2024-06-13 06:28:28 UTC\",\n            \"created_by\": \"65d33fbd331ae7c9799cc9f7\",\n            \"updated_by\": \"admin\",\n            \"approved_by\": \"admin\",\n            \"is_trained\": \"yes\",\n            \"last_trained\": \"2024-06-27 12:21:27 UTC\",\n            \"status\": \"active\",\n            \"metadata\": [\n                {\n                    \"name\": \"Displacement\",\n                    \"value\": \"4.3L\"\n                }\n            ]\n        }\n    ]\n}"}],"_postman_id":"09a16bbe-d09b-4abd-b874-940935c81d82"},{"name":"create_expert_answer","id":"8c608a85-6d6d-44d0-be85-7ac4c68bc7b5","protocolProfileBehavior":{"disableBodyPruning":true},"request":{"method":"POST","header":[],"body":{"mode":"raw","raw":"{\r\n    \"sender_id\": \"CTCgt2aF_j7mK_sBAAEx\",\r\n    \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\r\n    \"metadata\" : [{\"name\":\"Displacement\",\"value\":\"4.3L\"}],\r\n    \"user_query\": \"What is the RPO Code for my 5.7L Engine\",\r\n    \"ai_response\": \"The RPO code for the 5.7L engine in your vehicle is L31 (R).\",\r\n    \"expert_answer\": \"The RPO code for the 5.7L engine in your vehicle is L35 (R).\"\r\n}","options":{"raw":{"language":"json"}}},"url":"{{app_backend_base_url}}/api/v1/expert","auth":{"type":"oauth2","oauth2":{"basicConfig":[],"advancedConfig":[{"key":"redirect_uri","value":"<redirect_uri>"},{"key":"useBrowser","value":"<use-browser>"},{"key":"scope","value":"<scope>"},{"key":"grant_type","value":"<grant_type>"},{"key":"accessTokenUrl","value":"{{access_token_url}}"},{"key":"authUrl","value":"{{auth_token_url}}"},{"key":"clientSecret","value":"{{client_secret}}"},{"key":"clientId","value":"{{client_id}}"},{"key":"client_authentication","value":"<client_authentication>"},{"key":"tokenName","value":"<token-name>"}]},"isInherited":true,"source":{"_postman_id":"1ed8896e-1854-4758-94a0-e50286bbe6bd","id":"1ed8896e-1854-4758-94a0-e50286bbe6bd","name":"Circuitry.ai APIs","type":"collection"}},"urlObject":{"path":["api","v1","expert"],"host":["{{app_backend_base_url}}"],"query":[],"variable":[]}},"response":[{"id":"f6769afb-9657-44d8-a509-6fe7b406469e","name":"success_response","originalRequest":{"method":"POST","header":[],"body":{"mode":"raw","raw":"{\r\n    \"sender_id\": \"CTCgt2aF_j7mK_sBAAEx\",\r\n    \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\r\n    \"metadata\" : [{\"name\":\"Displacement\",\"value\":\"4.3L\"}],\r\n    \"user_query\": \"What is the RPO Code for my 5.7L Engine\",\r\n    \"ai_response\": \"The RPO code for the 5.7L engine in your vehicle is L31 (R).\",\r\n    \"expert_answer\": \"The RPO code for the 5.7L engine in your vehicle is L35 (R).\"\r\n}","options":{"raw":{"language":"json"}}},"url":"{{app_backend_base_url}}/api/v1/expert"},"status":"Created","code":201,"_postman_previewlanguage":"json","header":[{"key":"Date","value":"Thu, 27 Jun 2024 10:14:28 GMT"},{"key":"Content-Type","value":"application/json"},{"key":"Content-Length","value":"798"},{"key":"Connection","value":"keep-alive"},{"key":"X-Request-Id","value":"0ed861ac-f408-41b5-bceb-fbef82c4c01f"},{"key":"Apigw-Requestid","value":"aBY7tgo-IAMEZKw="}],"cookie":[],"responseTime":null,"body":"{\n    \"status_code\": 201,\n    \"message\": \"Expert answer added successfully\",\n    \"data\": [\n        {\n            \"expert_id\": \"f76a265e-7ade-4ccf-82f1-383e3b1dec19\",\n            \"tenant_id\": \"{tenant_id}\",\n            \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n            \"sender_id\": \"CTCgt2aF_j7mK_sBAAEx\",\n            \"user_query\": \"What is the RPO Code for my 5.7L Engine\",\n            \"ai_response\": \"The RPO code for the 5.7L engine in your vehicle is L31 (R).\",\n            \"expert_answer\": \"The RPO code for the 5.7L engine in your vehicle is L35 (R).\",\n            \"created_at\": \"2024-06-27 10:14:26 UTC\",\n            \"updated_at\": \"2024-06-27 10:14:26 UTC\",\n            \"created_by\": \"65e4ca1d541eaa2cf2c820e2\",\n            \"updated_by\": \"65e4ca1d541eaa2cf2c820e2\",\n            \"approved_by\": \"admin\",\n            \"is_trained\": null,\n            \"last_trained\": null,\n            \"status\": null,\n            \"metadata\": [\n                {\n                    \"name\": \"Displacement\",\n                    \"value\": \"4.3L\"\n                }\n            ]\n        }\n    ]\n}"}],"_postman_id":"8c608a85-6d6d-44d0-be85-7ac4c68bc7b5"},{"name":"update_expert_answer","id":"6f21ce33-b898-43c2-82cd-852d41b91eb9","protocolProfileBehavior":{"disableBodyPruning":true},"request":{"method":"PATCH","header":[],"body":{"mode":"raw","raw":"{\r\n    \"sender_id\": \"CTCgt2aF_j7mK_sBAAEx\",\r\n    \"expert_id\": \"2905f4ea-a7b4-4e81-b148-e6bc0747bfe4\",\r\n    \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\r\n    \"metadata\" : [{\"name\":\"Displacement\",\"value\":\"4.3L\"}],\r\n    \"user_query\": \"What is the RPO Code for my 5.7L Engine\",\r\n    \"ai_response\": \"The RPO code for the 5.7L engine in your vehicle is L31 (R).\",\r\n    \"expert_answer\": \"The RPO code for the 5.7L engine in vehicle is L35 (R).\"\r\n}","options":{"raw":{"language":"json"}}},"url":"{{app_backend_base_url}}/api/v1/expert","auth":{"type":"oauth2","oauth2":{"basicConfig":[],"advancedConfig":[{"key":"redirect_uri","value":"<redirect_uri>"},{"key":"useBrowser","value":"<use-browser>"},{"key":"scope","value":"<scope>"},{"key":"grant_type","value":"<grant_type>"},{"key":"accessTokenUrl","value":"{{access_token_url}}"},{"key":"authUrl","value":"{{auth_token_url}}"},{"key":"clientSecret","value":"{{client_secret}}"},{"key":"clientId","value":"{{client_id}}"},{"key":"client_authentication","value":"<client_authentication>"},{"key":"tokenName","value":"<token-name>"}]},"isInherited":true,"source":{"_postman_id":"1ed8896e-1854-4758-94a0-e50286bbe6bd","id":"1ed8896e-1854-4758-94a0-e50286bbe6bd","name":"Circuitry.ai APIs","type":"collection"}},"urlObject":{"path":["api","v1","expert"],"host":["{{app_backend_base_url}}"],"query":[],"variable":[]}},"response":[{"id":"67c4a1cb-04a2-4abc-a6ff-9f037598f4c1","name":"success_response","originalRequest":{"method":"PATCH","header":[],"body":{"mode":"raw","raw":"{\r\n    \"sender_id\": \"CTCgt2aF_j7mK_sBAAEx\",\r\n    \"expert_id\": \"2905f4ea-a7b4-4e81-b148-e6bc0747bfe4\",\r\n    \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\r\n    \"metadata\" : [{\"name\":\"Displacement\",\"value\":\"4.3L\"}],\r\n    \"user_query\": \"What is the RPO Code for my 5.7L Engine\",\r\n    \"ai_response\": \"The RPO code for the 5.7L engine in your vehicle is L31 (R).\",\r\n    \"expert_answer\": \"The RPO code for the 5.7L engine in vehicle is L35 (R).\"\r\n}","options":{"raw":{"language":"json"}}},"url":"{{app_backend_base_url}}/api/v1/expert"},"status":"Created","code":201,"_postman_previewlanguage":"json","header":[{"key":"Date","value":"Thu, 27 Jun 2024 10:05:38 GMT"},{"key":"Content-Type","value":"application/json"},{"key":"Content-Length","value":"821"},{"key":"Connection","value":"keep-alive"},{"key":"X-Request-Id","value":"7dac28ab-e2aa-420b-90f8-4841fadba843"},{"key":"Apigw-Requestid","value":"aBXoUgdboAMEPVw="}],"cookie":[],"responseTime":null,"body":"{\n    \"status_code\": 201,\n    \"message\": \"Expert answer updated successfully\",\n    \"data\": [\n        {\n            \"expert_id\": \"2905f4ea-a7b4-4e81-b148-e6bc0747bfe4\",\n            \"tenant_id\": \"{tenant_id}\",\n            \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n            \"sender_id\": \"CTCgt2aF_j7mK_sBAAEx\",\n            \"user_query\": \"What is the RPO Code for my 5.7L Engine\",\n            \"ai_response\": \"The RPO code for the 5.7L engine in your vehicle is L31 (R).\",\n            \"expert_answer\": \"The RPO code for the 5.7L engine in vehicle is L35 (R).\",\n            \"created_at\": \"2024-06-13 06:28:28 UTC\",\n            \"updated_at\": \"2024-06-13 06:28:28 UTC\",\n            \"created_by\": \"65d33fbd331ae7c9799cc9f7\",\n            \"updated_by\": \"65e4ca1d541eaa2cf2c820e2\",\n            \"approved_by\": \"admin\",\n            \"is_trained\": \"yes\",\n            \"last_trained\": \"2024-06-27 10:01:27 UTC\",\n            \"status\": \"active\",\n            \"metadata\": [\n                {\n                    \"name\": \"Displacement\",\n                    \"value\": \"4.3L\"\n                }\n            ]\n        }\n    ]\n}"}],"_postman_id":"6f21ce33-b898-43c2-82cd-852d41b91eb9"}],"id":"5c4ae534-8265-441b-b2b6-409e60c8b990","_postman_id":"5c4ae534-8265-441b-b2b6-409e60c8b990","description":"","auth":{"type":"oauth2","oauth2":{"basicConfig":[],"advancedConfig":[{"key":"redirect_uri","value":"<redirect_uri>"},{"key":"useBrowser","value":"<use-browser>"},{"key":"scope","value":"<scope>"},{"key":"grant_type","value":"<grant_type>"},{"key":"accessTokenUrl","value":"{{access_token_url}}"},{"key":"authUrl","value":"{{auth_token_url}}"},{"key":"clientSecret","value":"{{client_secret}}"},{"key":"clientId","value":"{{client_id}}"},{"key":"client_authentication","value":"<client_authentication>"},{"key":"tokenName","value":"<token-name>"}]},"isInherited":true,"source":{"_postman_id":"1ed8896e-1854-4758-94a0-e50286bbe6bd","id":"1ed8896e-1854-4758-94a0-e50286bbe6bd","name":"Circuitry.ai APIs","type":"collection"}}},{"name":"knowledge","item":[{"name":"knowledge_metadata","item":[{"name":"get_knowledge_metadata","id":"5e4bc619-e6d4-46fc-b5ae-0a15c2e964d9","protocolProfileBehavior":{"disableBodyPruning":true},"request":{"method":"GET","header":[],"url":"{{app_backend_base_url}}/api/v1/knowledge/metadata/a43e724f-c506-4076-8e5b-c2373e442fe3","auth":{"type":"oauth2","oauth2":{"basicConfig":[],"advancedConfig":[{"key":"redirect_uri","value":"<redirect_uri>"},{"key":"useBrowser","value":"<use-browser>"},{"key":"scope","value":"<scope>"},{"key":"grant_type","value":"<grant_type>"},{"key":"accessTokenUrl","value":"{{access_token_url}}"},{"key":"authUrl","value":"{{auth_token_url}}"},{"key":"clientSecret","value":"{{client_secret}}"},{"key":"clientId","value":"{{client_id}}"},{"key":"client_authentication","value":"<client_authentication>"},{"key":"tokenName","value":"<token-name>"}]},"isInherited":true,"source":{"_postman_id":"1ed8896e-1854-4758-94a0-e50286bbe6bd","id":"1ed8896e-1854-4758-94a0-e50286bbe6bd","name":"Circuitry.ai APIs","type":"collection"}},"urlObject":{"path":["api","v1","knowledge","metadata","a43e724f-c506-4076-8e5b-c2373e442fe3"],"host":["{{app_backend_base_url}}"],"query":[],"variable":[]}},"response":[{"id":"c1dbe0b8-1da3-4537-947f-62461858f370","name":"success_response","originalRequest":{"method":"GET","header":[],"url":"{{app_backend_base_url}}/api/v1/knowledge/metadata/1c95192d-cdf2-400b-933b-346bc9870a79"},"status":"OK","code":200,"_postman_previewlanguage":"json","header":[{"key":"Date","value":"Fri, 28 Jun 2024 10:21:32 GMT"},{"key":"Content-Type","value":"application/json"},{"key":"Content-Length","value":"119"},{"key":"Connection","value":"keep-alive"},{"key":"X-Request-Id","value":"22fae3a6-1290-43e2-bef0-c7ae756acae9"},{"key":"Apigw-Requestid","value":"aEs56iiFoAMEJGA="}],"cookie":[],"responseTime":null,"body":"{\n    \"status_code\": 200,\n    \"message\": \"Metadata retrieved successfully\",\n    \"data\": [\n        {\n            \"name\": \"Displacement\",\n            \"value\": \"6.0L\"\n        }\n    ]\n}"}],"_postman_id":"5e4bc619-e6d4-46fc-b5ae-0a15c2e964d9"},{"name":"update_knowledge_metadata","id":"9c32d716-596f-480d-be2a-2cc3a1401f63","protocolProfileBehavior":{"disableBodyPruning":true},"request":{"method":"PATCH","header":[],"body":{"mode":"raw","raw":"{\r\n    \"source_id\": \"8c3f427b-dbc8-46d5-92ec-4f18f1c5d4b1\",\r\n    \"updates\": {\"name\": \"Displacement\", \r\n                \"value\": \"0.96L\"}\r\n}\r\n","options":{"raw":{"language":"json"}}},"url":"{{app_backend_base_url}}/api/v1/knowledge/metadata","auth":{"type":"oauth2","oauth2":{"basicConfig":[],"advancedConfig":[{"key":"redirect_uri","value":"<redirect_uri>"},{"key":"useBrowser","value":"<use-browser>"},{"key":"scope","value":"<scope>"},{"key":"grant_type","value":"<grant_type>"},{"key":"accessTokenUrl","value":"{{access_token_url}}"},{"key":"authUrl","value":"{{auth_token_url}}"},{"key":"clientSecret","value":"{{client_secret}}"},{"key":"clientId","value":"{{client_id}}"},{"key":"client_authentication","value":"<client_authentication>"},{"key":"tokenName","value":"<token-name>"}]},"isInherited":true,"source":{"_postman_id":"1ed8896e-1854-4758-94a0-e50286bbe6bd","id":"1ed8896e-1854-4758-94a0-e50286bbe6bd","name":"Circuitry.ai APIs","type":"collection"}},"urlObject":{"path":["api","v1","knowledge","metadata"],"host":["{{app_backend_base_url}}"],"query":[],"variable":[]}},"response":[{"id":"d535c764-add2-4586-9790-b6c464adcea5","name":"success_response","originalRequest":{"method":"PATCH","header":[],"body":{"mode":"raw","raw":"{\r\n    \"source_id\": \"8c3f427b-dbc8-46d5-92ec-4f18f1c5d4b1\",\r\n    \"updates\": {\"name\": \"Displacement\", \r\n                \"value\": \"0.96L\"}\r\n}\r\n","options":{"raw":{"language":"json"}}},"url":"{{app_backend_base_url}}/api/v1/knowledge/metadata"},"status":"OK","code":200,"_postman_previewlanguage":"json","header":[{"key":"Date","value":"Fri, 28 Jun 2024 10:28:00 GMT"},{"key":"Content-Type","value":"application/json"},{"key":"Content-Length","value":"116"},{"key":"Connection","value":"keep-alive"},{"key":"X-Request-Id","value":"22fae3a6-1290-43e2-bef0-c7ae756acae9"},{"key":"Apigw-Requestid","value":"aEt3mjcAoAMEJMg="}],"cookie":[],"responseTime":null,"body":"{\n    \"status_code\": 200,\n    \"message\": \"Metadata Updated Successfully\",\n    \"data\": {\n        \"name\": \"Displacement\",\n        \"value\": \"0.96L\"\n    }\n}"}],"_postman_id":"9c32d716-596f-480d-be2a-2cc3a1401f63"}],"id":"999b85bf-43ec-4ee4-97fb-2083f538c3ca","_postman_id":"999b85bf-43ec-4ee4-97fb-2083f538c3ca","description":"","auth":{"type":"oauth2","oauth2":{"basicConfig":[],"advancedConfig":[{"key":"redirect_uri","value":"<redirect_uri>"},{"key":"useBrowser","value":"<use-browser>"},{"key":"scope","value":"<scope>"},{"key":"grant_type","value":"<grant_type>"},{"key":"accessTokenUrl","value":"{{access_token_url}}"},{"key":"authUrl","value":"{{auth_token_url}}"},{"key":"clientSecret","value":"{{client_secret}}"},{"key":"clientId","value":"{{client_id}}"},{"key":"client_authentication","value":"<client_authentication>"},{"key":"tokenName","value":"<token-name>"}]},"isInherited":true,"source":{"_postman_id":"1ed8896e-1854-4758-94a0-e50286bbe6bd","id":"1ed8896e-1854-4758-94a0-e50286bbe6bd","name":"Circuitry.ai APIs","type":"collection"}}},{"name":"knowledge_upload","item":[{"name":"generate_s3_presigned_urls","id":"2d6c3a1b-f4fa-41a4-8992-4307c8f9a22e","protocolProfileBehavior":{"disableBodyPruning":true},"request":{"method":"POST","header":[],"body":{"mode":"raw","raw":"{\r\n    \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\r\n    \"data\": [\r\n        {\r\n            \"filename\": \"Questions_and_Answers_for_Circuitry_(pdf).docx\",\r\n            \"type\": \"assets\",\r\n            \"key\": \"logo\",\r\n            \"parts\": 0\r\n        }\r\n    ]\r\n}","options":{"raw":{"language":"json"}}},"url":"{{app_backend_base_url}}/api/v1/knowledge/upload/generate","auth":{"type":"oauth2","oauth2":{"basicConfig":[],"advancedConfig":[{"key":"redirect_uri","value":"<redirect_uri>"},{"key":"useBrowser","value":"<use-browser>"},{"key":"scope","value":"<scope>"},{"key":"grant_type","value":"<grant_type>"},{"key":"accessTokenUrl","value":"{{access_token_url}}"},{"key":"authUrl","value":"{{auth_token_url}}"},{"key":"clientSecret","value":"{{client_secret}}"},{"key":"clientId","value":"{{client_id}}"},{"key":"client_authentication","value":"<client_authentication>"},{"key":"tokenName","value":"<token-name>"}]},"isInherited":true,"source":{"_postman_id":"1ed8896e-1854-4758-94a0-e50286bbe6bd","id":"1ed8896e-1854-4758-94a0-e50286bbe6bd","name":"Circuitry.ai APIs","type":"collection"}},"urlObject":{"path":["api","v1","knowledge","upload","generate"],"host":["{{app_backend_base_url}}"],"query":[],"variable":[]}},"response":[{"id":"2191497c-acc9-44a4-84ce-427c273c364c","name":"success_response","originalRequest":{"method":"POST","header":[],"body":{"mode":"raw","raw":"{\r\n    \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\r\n    \"data\": [\r\n        {\r\n            \"filename\": \"Questions_and_Answers_for_Circuitry_(pdf).docx\",\r\n            \"parts\": 0\r\n        }\r\n    ]\r\n}","options":{"raw":{"language":"json"}}},"url":"{{app_backend_base_url}}/api/v1/knowledge/upload/generate"},"status":"OK","code":200,"_postman_previewlanguage":"json","header":[{"key":"Date","value":"Fri, 28 Jun 2024 12:18:25 GMT"},{"key":"Content-Type","value":"application/json"},{"key":"Content-Length","value":"1585"},{"key":"Connection","value":"keep-alive"},{"key":"X-Request-Id","value":"1de451e7-4b50-4200-ab5f-e4ae75a88b55"},{"key":"Apigw-Requestid","value":"aE-ByjUloAMEPog="}],"cookie":[],"responseTime":null,"body":"{\n    \"status_code\": 200,\n    \"message\": \"OK\",\n    \"data\": [\n        {\n            \"source_id\": \"1296af38-128f-48cf-a3d5-faa1532cb0ad\",\n            \"filename\": \"Questions_and_Answers_for_Circuitry_%28pdf%29.docx\",\n            \"parts\": 0,\n            \"upload_id\": \"\",\n            \"presigned_urls\": {\n                \"part_1\": \"{presigned_urls}\"\n            }\n        }\n    ]\n}"}],"_postman_id":"2d6c3a1b-f4fa-41a4-8992-4307c8f9a22e"}],"id":"1eadd812-4e88-4c40-9ac4-f71db1a2a6b5","_postman_id":"1eadd812-4e88-4c40-9ac4-f71db1a2a6b5","description":"","auth":{"type":"oauth2","oauth2":{"basicConfig":[],"advancedConfig":[{"key":"redirect_uri","value":"<redirect_uri>"},{"key":"useBrowser","value":"<use-browser>"},{"key":"scope","value":"<scope>"},{"key":"grant_type","value":"<grant_type>"},{"key":"accessTokenUrl","value":"{{access_token_url}}"},{"key":"authUrl","value":"{{auth_token_url}}"},{"key":"clientSecret","value":"{{client_secret}}"},{"key":"clientId","value":"{{client_id}}"},{"key":"client_authentication","value":"<client_authentication>"},{"key":"tokenName","value":"<token-name>"}]},"isInherited":true,"source":{"_postman_id":"1ed8896e-1854-4758-94a0-e50286bbe6bd","id":"1ed8896e-1854-4758-94a0-e50286bbe6bd","name":"Circuitry.ai APIs","type":"collection"}}},{"name":"advisors_knowledge_base","id":"4b9a39fb-fafe-4285-81a5-d6ee6952c53f","protocolProfileBehavior":{"disableBodyPruning":true},"request":{"method":"GET","header":[],"url":"{{app_backend_base_url}}/api/v1/knowledge","auth":{"type":"oauth2","oauth2":{"basicConfig":[],"advancedConfig":[{"key":"redirect_uri","value":"<redirect_uri>"},{"key":"useBrowser","value":"<use-browser>"},{"key":"scope","value":"<scope>"},{"key":"grant_type","value":"<grant_type>"},{"key":"accessTokenUrl","value":"{{access_token_url}}"},{"key":"authUrl","value":"{{auth_token_url}}"},{"key":"clientSecret","value":"{{client_secret}}"},{"key":"clientId","value":"{{client_id}}"},{"key":"client_authentication","value":"<client_authentication>"},{"key":"tokenName","value":"<token-name>"}]},"isInherited":true,"source":{"_postman_id":"1ed8896e-1854-4758-94a0-e50286bbe6bd","id":"1ed8896e-1854-4758-94a0-e50286bbe6bd","name":"Circuitry.ai APIs","type":"collection"}},"urlObject":{"path":["api","v1","knowledge"],"host":["{{app_backend_base_url}}"],"query":[],"variable":[]}},"response":[{"id":"4c1b77eb-ba17-4200-a220-d1d07139efee","name":"success_response","originalRequest":{"method":"GET","header":[],"url":"{{app_backend_base_url}}//api/v1/knowledge"},"status":"OK","code":200,"_postman_previewlanguage":"json","header":[{"key":"Date","value":"Fri, 28 Jun 2024 10:06:05 GMT"},{"key":"Content-Type","value":"application/json"},{"key":"Content-Length","value":"976"},{"key":"Connection","value":"keep-alive"},{"key":"X-Request-Id","value":"facae237-313b-4736-9c83-2b609aa72397"},{"key":"Apigw-Requestid","value":"aEqp-gJiIAMEcNQ="}],"cookie":[],"responseTime":null,"body":"{\n    \"status_code\": 200,\n    \"message\": \"Advisors Knowledge\",\n    \"data\": [\n        {\n            \"advisor_id\": \"913113f2-1ac2-4f5a-b871-24ae267604ac\",\n            \"advisor_name\": \"PSI with graphDB\",\n            \"advisor_created\": \"2024-05-18 14:29:28 UTC\",\n            \"metrics\": [\n                {\n                    \"summary\": {\n                        \"total\": 1000,\n                        \"used\": 0,\n                        \"units\": \"MB\"\n                    }\n                },\n                {\n                    \"url\": {\n                        \"quantity\": 11,\n                        \"size\": 0,\n                        \"units\": \"MB\"\n                    }\n                }\n            ]\n        },\n        {\n            \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n            \"advisor_name\": \"PSI Engines Expert Answer \",\n            \"advisor_created\": \"2024-06-05 06:35:51 UTC\",\n            \"metrics\": [\n                {\n                    \"summary\": {\n                        \"total\": 1000,\n                        \"used\": 118.08,\n                        \"units\": \"MB\"\n                    }\n                },\n                {\n                    \"docx\": {\n                        \"quantity\": 1,\n                        \"size\": 0.029,\n                        \"units\": \"MB\"\n                    },\n                    \"html\": {\n                        \"quantity\": 1,\n                        \"size\": 0,\n                        \"units\": \"MB\"\n                    },\n                    \"pdf\": {\n                        \"quantity\": 13,\n                        \"size\": 118.049,\n                        \"units\": \"MB\"\n                    },\n                    \"url\": {\n                        \"quantity\": 3,\n                        \"size\": 0,\n                        \"units\": \"MB\"\n                    }\n                }\n            ]\n        }\n    ]\n}"}],"_postman_id":"4b9a39fb-fafe-4285-81a5-d6ee6952c53f"},{"name":"advisor_specific_knowledge_base","id":"6d6e7c89-6a4f-42c6-9b5c-0195013da485","protocolProfileBehavior":{"disableBodyPruning":true},"request":{"method":"GET","header":[],"url":"{{app_backend_base_url}}/api/v1/knowledge/584346e5-a789-4ec5-b830-5a98cdad28b7","auth":{"type":"oauth2","oauth2":{"basicConfig":[],"advancedConfig":[{"key":"redirect_uri","value":"<redirect_uri>"},{"key":"useBrowser","value":"<use-browser>"},{"key":"scope","value":"<scope>"},{"key":"grant_type","value":"<grant_type>"},{"key":"accessTokenUrl","value":"{{access_token_url}}"},{"key":"authUrl","value":"{{auth_token_url}}"},{"key":"clientSecret","value":"{{client_secret}}"},{"key":"clientId","value":"{{client_id}}"},{"key":"client_authentication","value":"<client_authentication>"},{"key":"tokenName","value":"<token-name>"}]},"isInherited":true,"source":{"_postman_id":"1ed8896e-1854-4758-94a0-e50286bbe6bd","id":"1ed8896e-1854-4758-94a0-e50286bbe6bd","name":"Circuitry.ai APIs","type":"collection"}},"urlObject":{"path":["api","v1","knowledge","584346e5-a789-4ec5-b830-5a98cdad28b7"],"host":["{{app_backend_base_url}}"],"query":[],"variable":[]}},"response":[{"id":"afa28115-f3eb-4963-aab5-55c675e2e760","name":"success_response","originalRequest":{"method":"GET","header":[],"url":"{{app_backend_base_url}}/api/v1/knowledge/584346e5-a789-4ec5-b830-5a98cdad28b7"},"status":"OK","code":200,"_postman_previewlanguage":"json","header":[{"key":"Date","value":"Fri, 28 Jun 2024 09:27:48 GMT"},{"key":"Content-Type","value":"application/json"},{"key":"Content-Length","value":"10536"},{"key":"Connection","value":"keep-alive"},{"key":"X-Request-Id","value":"2cac3440-7050-42c1-9e04-1237da892eaa"},{"key":"Apigw-Requestid","value":"aElCxiK_oAMEPYw="}],"cookie":[],"responseTime":null,"body":"{\n    \"status_code\": 200,\n    \"message\": \"Advisor Specific Knowledge\",\n    \"data\": {\n        \"metrics\": [\n            {\n                \"summary\": {\n                    \"total\": 1000,\n                    \"used\": 118.08,\n                    \"units\": \"MB\"\n                }\n            },\n            {\n                \"pdf\": {\n                    \"quantity\": 13,\n                    \"size\": 118.05,\n                    \"units\": \"MB\"\n                },\n                \"xml\": {\n                    \"quantity\": 0,\n                    \"size\": 0,\n                    \"units\": \"MB\"\n                },\n                \"csv\": {\n                    \"quantity\": 0,\n                    \"size\": 0,\n                    \"units\": \"MB\"\n                },\n                \"url\": {\n                    \"quantity\": 0,\n                    \"size\": 0,\n                    \"units\": \"MB\"\n                },\n                \"html\": {\n                    \"quantity\": 1,\n                    \"size\": 0,\n                    \"units\": \"MB\"\n                },\n                \"xlsx\": {\n                    \"quantity\": 0,\n                    \"size\": 0,\n                    \"units\": \"MB\"\n                },\n                \"xls\": {\n                    \"quantity\": 0,\n                    \"size\": 0,\n                    \"units\": \"MB\"\n                },\n                \"doc\": {\n                    \"quantity\": 0,\n                    \"size\": 0,\n                    \"units\": \"MB\"\n                },\n                \"docx\": {\n                    \"quantity\": 1,\n                    \"size\": 0.03,\n                    \"units\": \"MB\"\n                }\n            }\n        ],\n        \"cty_kb_data\": [\n            {\n                \"source_id\": \"962a3ad5-37f9-4665-83e1-399b7fa26486\",\n                \"file_name\": \"index_%2821%29.html\",\n                \"tenant_id\": \"745a5d1c-e99e-52e2-9040-7a1ac8425bc6\",\n                \"source_path\": \"{s3_path}\",\n                \"type\": \"html\",\n                \"size\": \"0.0 MB\",\n                \"status\": \"active\",\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"date\": \"2024-06-21 11:14:01 UTC\",\n                \"created_at\": \"2024-06-21 11:14:03 UTC\",\n                \"updated_at\": \"2024-06-26 12:20:11 UTC\",\n                \"created_by\": \"admin\",\n                \"updated_by\": \"65df2e5785816c4a38ccf3bb\"\n            }\n        ]\n    }\n}"}],"_postman_id":"6d6e7c89-6a4f-42c6-9b5c-0195013da485"},{"name":"delete_knowledge","id":"dbd954f7-2fec-480f-9f73-128425b89f38","protocolProfileBehavior":{"disableBodyPruning":true},"request":{"method":"DELETE","header":[],"url":"{{app_backend_base_url}}/api/v1/knowledge?advisor_id=584346e5-a789-4ec5-b830-5a98cdad28b7&source_id=bdc56c96-6e7d-4611-b6cd-1381ac1aa242","auth":{"type":"oauth2","oauth2":{"basicConfig":[],"advancedConfig":[{"key":"redirect_uri","value":"<redirect_uri>"},{"key":"useBrowser","value":"<use-browser>"},{"key":"scope","value":"<scope>"},{"key":"grant_type","value":"<grant_type>"},{"key":"accessTokenUrl","value":"{{access_token_url}}"},{"key":"authUrl","value":"{{auth_token_url}}"},{"key":"clientSecret","value":"{{client_secret}}"},{"key":"clientId","value":"{{client_id}}"},{"key":"client_authentication","value":"<client_authentication>"},{"key":"tokenName","value":"<token-name>"}]},"isInherited":true,"source":{"_postman_id":"1ed8896e-1854-4758-94a0-e50286bbe6bd","id":"1ed8896e-1854-4758-94a0-e50286bbe6bd","name":"Circuitry.ai APIs","type":"collection"}},"urlObject":{"path":["api","v1","knowledge"],"host":["{{app_backend_base_url}}"],"query":[{"key":"advisor_id","value":"584346e5-a789-4ec5-b830-5a98cdad28b7"},{"key":"source_id","value":"bdc56c96-6e7d-4611-b6cd-1381ac1aa242"}],"variable":[]}},"response":[{"id":"afee63ae-da7f-4d31-aa36-3ff9df263941","name":"success_response","originalRequest":{"method":"DELETE","header":[],"url":{"raw":"{{app_backend_base_url}}/api/v1/knowledge?advisor_id=584346e5-a789-4ec5-b830-5a98cdad28b7&source_id=bdc56c96-6e7d-4611-b6cd-1381ac1aa242","host":["{{app_backend_base_url}}"],"path":["api","v1","knowledge"],"query":[{"key":"advisor_id","value":"584346e5-a789-4ec5-b830-5a98cdad28b7"},{"key":"source_id","value":"bdc56c96-6e7d-4611-b6cd-1381ac1aa242"}]}},"status":"Accepted","code":202,"_postman_previewlanguage":"json","header":[{"key":"Date","value":"Tue, 02 Jul 2024 11:47:04 GMT"},{"key":"Content-Type","value":"application/json"},{"key":"Content-Length","value":"90"},{"key":"Connection","value":"keep-alive"},{"key":"X-Request-Id","value":"fb6d4390-9dd7-495b-8e4f-c7b3b1beddb0"},{"key":"Apigw-Requestid","value":"aSFLggFMIAMEYig="}],"cookie":[],"responseTime":null,"body":"{\n    \"status_code\": 202,\n    \"message\": \"Delete Knowledge job triggered successfully\",\n    \"data\": {}\n}"}],"_postman_id":"dbd954f7-2fec-480f-9f73-128425b89f38"},{"name":"unlink_knowledge","id":"0a128e36-2eb1-40c8-a7a6-b5ddcc8b3bcf","protocolProfileBehavior":{"disableBodyPruning":true},"request":{"method":"PATCH","header":[],"body":{"mode":"raw","raw":"","options":{"raw":{"language":"json"}}},"url":"{{app_backend_base_url}}/api/v1/knowledge?advisor_id=584346e5-a789-4ec5-b830-5a98cdad28b7&source_id=9c8ffa92-df31-4467-a79e-dba83a4d7d46","auth":{"type":"oauth2","oauth2":{"basicConfig":[],"advancedConfig":[{"key":"redirect_uri","value":"<redirect_uri>"},{"key":"useBrowser","value":"<use-browser>"},{"key":"scope","value":"<scope>"},{"key":"grant_type","value":"<grant_type>"},{"key":"accessTokenUrl","value":"{{access_token_url}}"},{"key":"authUrl","value":"{{auth_token_url}}"},{"key":"clientSecret","value":"{{client_secret}}"},{"key":"clientId","value":"{{client_id}}"},{"key":"client_authentication","value":"<client_authentication>"},{"key":"tokenName","value":"<token-name>"}]},"isInherited":true,"source":{"_postman_id":"1ed8896e-1854-4758-94a0-e50286bbe6bd","id":"1ed8896e-1854-4758-94a0-e50286bbe6bd","name":"Circuitry.ai APIs","type":"collection"}},"urlObject":{"path":["api","v1","knowledge"],"host":["{{app_backend_base_url}}"],"query":[{"key":"advisor_id","value":"584346e5-a789-4ec5-b830-5a98cdad28b7"},{"key":"source_id","value":"9c8ffa92-df31-4467-a79e-dba83a4d7d46"}],"variable":[]}},"response":[{"id":"5c5c4d42-8f9a-4ca3-b23d-3cbfe476eeae","name":"success_response","originalRequest":{"method":"PATCH","header":[],"url":{"raw":"{{app_backend_base_url}}/api/v1/knowledge?advisor_id=584346e5-a789-4ec5-b830-5a98cdad28b7&source_id=9c8ffa92-df31-4467-a79e-dba83a4d7d46","host":["{{app_backend_base_url}}"],"path":["api","v1","knowledge"],"query":[{"key":"advisor_id","value":"584346e5-a789-4ec5-b830-5a98cdad28b7"},{"key":"source_id","value":"9c8ffa92-df31-4467-a79e-dba83a4d7d46"}]}},"status":"Accepted","code":202,"_postman_previewlanguage":"json","header":[{"key":"Date","value":"Fri, 28 Jun 2024 11:52:24 GMT"},{"key":"Content-Type","value":"application/json"},{"key":"Content-Length","value":"90"},{"key":"Connection","value":"keep-alive"},{"key":"X-Request-Id","value":"fb1efa6f-7680-4323-9ebc-81dcb5186095"},{"key":"Apigw-Requestid","value":"aE6OfjWQoAMEPHw="}],"cookie":[],"responseTime":null,"body":"{\n    \"status_code\": 202,\n    \"message\": \"Delete Knowledge job triggered successfully\",\n    \"data\": {}\n}"}],"_postman_id":"0a128e36-2eb1-40c8-a7a6-b5ddcc8b3bcf"},{"name":"knowledge_url_upload","id":"961b0e59-c7e1-4224-91a2-cfdcc4652bf9","protocolProfileBehavior":{"disableBodyPruning":true},"request":{"method":"POST","header":[],"body":{"mode":"raw","raw":"{\r\n    \"url\":\"https://www.w3schools.com/test3\"\r\n}","options":{"raw":{"language":"json"}}},"url":"{{app_backend_base_url}}/api/v1/knowledge?type=url&advisor_id=584346e5-a789-4ec5-b830-5a98cdad28b7","auth":{"type":"oauth2","oauth2":{"basicConfig":[],"advancedConfig":[{"key":"redirect_uri","value":"<redirect_uri>"},{"key":"useBrowser","value":"<use-browser>"},{"key":"scope","value":"<scope>"},{"key":"grant_type","value":"<grant_type>"},{"key":"accessTokenUrl","value":"{{access_token_url}}"},{"key":"authUrl","value":"{{auth_token_url}}"},{"key":"clientSecret","value":"{{client_secret}}"},{"key":"clientId","value":"{{client_id}}"},{"key":"client_authentication","value":"<client_authentication>"},{"key":"tokenName","value":"<token-name>"}]},"isInherited":true,"source":{"_postman_id":"1ed8896e-1854-4758-94a0-e50286bbe6bd","id":"1ed8896e-1854-4758-94a0-e50286bbe6bd","name":"Circuitry.ai APIs","type":"collection"}},"urlObject":{"path":["api","v1","knowledge"],"host":["{{app_backend_base_url}}"],"query":[{"key":"type","value":"url"},{"key":"advisor_id","value":"584346e5-a789-4ec5-b830-5a98cdad28b7"}],"variable":[]}},"response":[{"id":"6324a2ff-e1cd-415a-9f62-2809258ee112","name":"success_response","originalRequest":{"method":"POST","header":[],"body":{"mode":"raw","raw":"{\r\n    \"url\":\"https://www.w3schools.com/\"\r\n}","options":{"raw":{"language":"json"}}},"url":{"raw":"{{app_backend_base_url}}/api/v1/knowledge?type=url&advisor_id=584346e5-a789-4ec5-b830-5a98cdad28b7","host":["{{app_backend_base_url}}"],"path":["api","v1","knowledge"],"query":[{"key":"type","value":"url"},{"key":"advisor_id","value":"584346e5-a789-4ec5-b830-5a98cdad28b7"}]}},"status":"Created","code":201,"_postman_previewlanguage":"json","header":[{"key":"Date","value":"Fri, 28 Jun 2024 09:58:22 GMT"},{"key":"Content-Type","value":"application/json"},{"key":"Content-Length","value":"88"},{"key":"Connection","value":"keep-alive"},{"key":"X-Request-Id","value":"facae237-313b-4736-9c83-2b609aa72397"},{"key":"Apigw-Requestid","value":"aEpg_jrZIAMEZSA="}],"cookie":[],"responseTime":null,"body":"{\n    \"status_code\": 201,\n    \"message\": \"Inserted the URL into the knowledge base.\",\n    \"data\": {}\n}"}],"_postman_id":"961b0e59-c7e1-4224-91a2-cfdcc4652bf9"},{"name":"knowledge_url_upload_new","id":"253a332a-0a07-4729-97f1-f5edc0f4631e","protocolProfileBehavior":{"disableBodyPruning":true},"request":{"method":"POST","header":[],"body":{"mode":"raw","raw":"{\r\n    \"type\": \"url\",\r\n    \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\r\n    \"urls\": [\r\n        \"https://www.w3schools.com/anythingfine\",\r\n        \"https://www.w3schools.com/hello\",\r\n        \"https://www.w3schools.com/hello2\"\r\n    ]\r\n}","options":{"raw":{"language":"json"}}},"url":"{{app_backend_base_url}}/api/v1/knowledge","auth":{"type":"oauth2","oauth2":{"basicConfig":[],"advancedConfig":[{"key":"redirect_uri","value":"<redirect_uri>"},{"key":"useBrowser","value":"<use-browser>"},{"key":"scope","value":"<scope>"},{"key":"grant_type","value":"<grant_type>"},{"key":"accessTokenUrl","value":"{{access_token_url}}"},{"key":"authUrl","value":"{{auth_token_url}}"},{"key":"clientSecret","value":"{{client_secret}}"},{"key":"clientId","value":"{{client_id}}"},{"key":"client_authentication","value":"<client_authentication>"},{"key":"tokenName","value":"<token-name>"}]},"isInherited":true,"source":{"_postman_id":"1ed8896e-1854-4758-94a0-e50286bbe6bd","id":"1ed8896e-1854-4758-94a0-e50286bbe6bd","name":"Circuitry.ai APIs","type":"collection"}},"urlObject":{"path":["api","v1","knowledge"],"host":["{{app_backend_base_url}}"],"query":[],"variable":[]}},"response":[{"id":"f80cf583-6862-4bcd-b5ea-60af2d194f3a","name":"success_response","originalRequest":{"method":"POST","header":[],"body":{"mode":"raw","raw":"{\r\n    \"type\": \"url\",\r\n    \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\r\n    \"urls\": [\r\n        \"https://www.w3schools.com/test4\",\r\n        \"https://www.w3schools.com/test5\"\r\n    ]\r\n}","options":{"raw":{"language":"json"}}},"url":{"raw":"{{app_backend_base_url}}/api/v1/knowledge?type=url&advisor_id=584346e5-a789-4ec5-b830-5a98cdad28b7","host":["{{app_backend_base_url}}"],"path":["api","v1","knowledge"],"query":[{"key":"type","value":"url"},{"key":"advisor_id","value":"584346e5-a789-4ec5-b830-5a98cdad28b7"}]}},"status":"OK","code":200,"_postman_previewlanguage":"json","header":[{"key":"Date","value":"Mon, 15 Jul 2024 13:18:28 GMT"},{"key":"Content-Type","value":"application/json"},{"key":"Content-Length","value":"83"},{"key":"Connection","value":"keep-alive"},{"key":"X-Trace-Request-Id","value":"8bbce36d-c125-408f-89b0-bc20c5c97b8a"},{"key":"Apigw-Requestid","value":"a9IxpjyqoAMEPvQ="}],"cookie":[],"responseTime":null,"body":"{\n    \"status_code\": 200,\n    \"message\": \"Knowledge URLs uploaded successfully\",\n    \"data\": {}\n}"}],"_postman_id":"253a332a-0a07-4729-97f1-f5edc0f4631e"},{"name":"knowledge_url_sources","id":"aaa5a60d-fffa-469e-a44a-36c7e9f1a433","protocolProfileBehavior":{"disableBodyPruning":true},"request":{"method":"POST","header":[],"body":{"mode":"raw","raw":"{\r\n    \"url\":\"https://www.w3schools.com/\"\r\n}","options":{"raw":{"language":"json"}}},"url":"{{app_backend_base_url}}/api/v1/knowledge/url/sources","auth":{"type":"oauth2","oauth2":{"basicConfig":[],"advancedConfig":[{"key":"redirect_uri","value":"<redirect_uri>"},{"key":"useBrowser","value":"<use-browser>"},{"key":"scope","value":"<scope>"},{"key":"grant_type","value":"<grant_type>"},{"key":"accessTokenUrl","value":"{{access_token_url}}"},{"key":"authUrl","value":"{{auth_token_url}}"},{"key":"clientSecret","value":"{{client_secret}}"},{"key":"clientId","value":"{{client_id}}"},{"key":"client_authentication","value":"<client_authentication>"},{"key":"tokenName","value":"<token-name>"}]},"isInherited":true,"source":{"_postman_id":"1ed8896e-1854-4758-94a0-e50286bbe6bd","id":"1ed8896e-1854-4758-94a0-e50286bbe6bd","name":"Circuitry.ai APIs","type":"collection"}},"urlObject":{"path":["api","v1","knowledge","url","sources"],"host":["{{app_backend_base_url}}"],"query":[],"variable":[]}},"response":[{"id":"e2bd018a-5cee-45fe-9045-3a8564690002","name":"success_response","originalRequest":{"method":"POST","header":[],"body":{"mode":"raw","raw":"{\r\n    \"url\":\"https://www.w3schools.com/\"\r\n}","options":{"raw":{"language":"json"}}},"url":"{{app_backend_base_url}}/api/v1/knowledge/url/sources"},"status":"OK","code":200,"_postman_previewlanguage":"json","header":[{"key":"Date","value":"Thu, 11 Jul 2024 21:16:59 GMT"},{"key":"Content-Type","value":"application/json"},{"key":"Content-Length","value":"10028"},{"key":"Connection","value":"keep-alive"},{"key":"X-Trace-Request-Id","value":"3e831c83-db17-4351-9bca-939d32179beb"},{"key":"Apigw-Requestid","value":"axDFChLWoAMEcgw="}],"cookie":[],"responseTime":null,"body":"{\n    \"status_code\": 200,\n    \"message\": \"source urls fetched\",\n    \"data\": [\n        \"https://www.w3schools.com/xml/dom_nodetype.asp\",\n        \"https://www.w3schools.com/jquery/jquery_exercises.asp\",\n        \"https://www.w3schools.com/pathfinder/pathfinder_goals.php\",\n        \"https://www.w3schools.com/jquery/jquery_quiz.asp\",\n        \"https://www.w3schools.com/jsref/jsref_obj_json.asp\",\n        \"https://www.w3schools.com/quiztest/default.asp\",\n        \"https://www.w3schools.com/graphics/svg_intro.asp\",\n        \"https://www.w3schools.com/cs/index.php\",\n        \"https://www.w3schools.com/bootstrap/bootstrap_ver.asp\",\n        \"https://www.w3schools.com/react/react_exercises.asp\",\n        \"https://www.w3schools.com/css/css_exercises.asp\",\n        \"https://www.w3schools.com/django/django_exercises.php\",\n        \"https://www.w3schools.com/mysql/mysql_quiz.asp\",\n        \"https://www.w3schools.com/cs/cs_quiz.php\",\n        \"https://www.w3schools.com/r/r_exercises.asp\",\n        \"https://www.w3schools.com/python/python_examples.asp\",\n        \"https://www.w3schools.com/sql/default.asp\",\n        \"https://www.w3schools.com/python/python_reference.asp\",\n        \"https://www.w3schools.com/php/php_exercises.asp\",\n        \"https://www.w3schools.com/colors/colors_names.asp\",\n        \"https://www.w3schools.com/excel/excel_exercises.php\",\n        \"https://www.w3schools.com/js/js_ajax_intro.asp\",\n        \"https://www.w3schools.com/dsa/dsa_exercises.php\",\n        \"https://www.w3schools.com/bootstrap5/bootstrap_exercises.php\",\n        \"https://www.w3schools.com/aws/aws_quiz.php\",\n        \"https://www.w3schools.com/php/php_examples.asp\",\n        \"https://www.w3schools.com/typescript/index.php\",\n        \"https://www.w3schools.com/jquery/default.asp\",\n        \"https://www.w3schools.com/angular/default.asp\",\n        \"https://www.w3schools.com/graphics/canvas_reference.asp\",\n        \"https://www.w3schools.com/mysql/default.asp\",\n        \"https://www.w3schools.com/python/python_quiz.asp\",\n        \"https://www.w3schools.com/java/java_quiz.asp\",\n        \"https://www.w3schools.com/python/python_exercises.asp\",\n        \"https://www.w3schools.com/c/c_ref_keywords.php\",\n        \"https://www.w3schools.com/where_to_start.asp\",\n        \"https://www.w3schools.com/postgresql/postgresql_exercises.php\",\n        \"https://www.w3schools.com/python/trypython.asp?filename=demo_indentation\",\n        \"https://www.w3schools.com/python/default.asp\",\n        \"https://www.w3schools.com/asp/asp_ref_vbscript_functions.asp\",\n        \"https://www.w3schools.com/nodejs/default.asp\",\n        \"https://www.w3schools.com/w3js/w3js_references.asp\",\n        \"https://www.w3schools.com/css/css_quiz.asp\",\n        \"https://www.w3schools.com\",\n        \"https://www.w3schools.com/vue/vue_ref_builtin-attributes.php\",\n        \"https://www.w3schools.com/java/java_exercises.asp\",\n        \"https://www.w3schools.com/js/js_exercises.asp\",\n        \"https://www.w3schools.com/bootstrap/bootstrap_exercises.asp\",\n        \"https://www.w3schools.com/python/numpy/numpy_exercises.asp\",\n        \"https://www.w3schools.com/cssref/index.php\",\n        \"https://www.w3schools.com/asp/default.asp\",\n        \"https://www.w3schools.com/django/django_ref_template_tags.php\",\n        \"https://www.w3schools.com/react/default.asp\",\n        \"https://www.w3schools.com/references/index.php\",\n        \"https://www.w3schools.com/sql/sql_examples.asp\",\n        \"https://www.w3schools.com/about/about_privacy.asp\",\n        \"https://www.w3schools.com/appml/default.asp\",\n        \"https://www.w3schools.com/gen_ai/index.php\",\n        \"https://www.w3schools.com/html/html_exercises.asp\",\n        \"https://www.w3schools.com/python/pandas/pandas_exercises.asp\",\n        \"https://www.w3schools.com/python/scipy/scipy_quiz.php\",\n        \"https://www.w3schools.com/nodejs/ref_modules.asp\",\n        \"https://www.w3schools.com/mysql/mysql_exercises.asp\",\n        \"https://www.w3schools.com/googlesheets/index.php\",\n        \"https://www.w3schools.com/git/git_quiz.asp\",\n        \"https://www.w3schools.com/bootstrap/bootstrap_quiz.asp\",\n        \"https://www.w3schools.com/python/scipy/scipy_exercises.php\",\n        \"https://www.w3schools.com/graphics/default.asp\",\n        \"https://www.w3schools.com/appml/appml_reference.asp\",\n        \"https://www.w3schools.com/charsets/default.asp\",\n        \"https://www.w3schools.com/postgresql/index.php\",\n        \"https://www.w3schools.com/html/html_quiz.asp\",\n        \"https://www.w3schools.com/react/react_quiz.asp\",\n        \"https://www.w3schools.com/cpp/cpp_exercises.asp\",\n        \"https://www.w3schools.com/whatis/default.asp\",\n        \"https://www.w3schools.com/dsa/index.php\",\n        \"https://www.w3schools.com/php/php_quiz.asp\",\n        \"https://www.w3schools.com/php/php_ref_overview.asp\",\n        \"https://www.w3schools.com/exercises/index.php\",\n        \"https://www.w3schools.com/kotlin/kotlin_exercises.php\",\n        \"https://www.w3schools.com/typingspeed/default.asp\",\n        \"https://www.w3schools.com/css/css_rwd_intro.asp\",\n        \"https://www.w3schools.com/w3css/w3css_examples.asp\",\n        \"https://www.w3schools.com/about/default.asp\",\n        \"https://www.w3schools.com/sql/trysql.asp?filename=trysql_select_where\",\n        \"https://www.w3schools.com/bootstrap5/bootstrap_quiz.php\",\n        \"https://www.w3schools.com/sass/default.php\",\n        \"https://www.w3schools.com/aws/index.php\",\n        \"https://www.w3schools.com/spaces/index.php\",\n        \"https://www.w3schools.com/mysql/mysql_datatypes.asp\",\n        \"https://www.w3schools.com/python/numpy/numpy_quiz.asp\",\n        \"https://www.w3schools.com/mongodb/index.php\",\n        \"https://www.w3schools.com/vue/vue_exercises.php\",\n        \"https://www.w3schools.com/graphics/svg_reference.asp\",\n        \"https://www.w3schools.com/django/index.php\",\n        \"https://www.w3schools.com/plus/index.php\",\n        \"https://www.w3schools.com/cs/cs_exercises.php\",\n        \"https://www.w3schools.com/codegame/index.html\",\n        \"https://www.w3schools.com/videos/index.php\",\n        \"https://www.w3schools.com/about/about_copyright.asp\",\n        \"https://www.w3schools.com/browsers/default.asp\",\n        \"https://www.w3schools.com/java/default.asp\",\n        \"https://www.w3schools.com/sql/sql_exercises.asp\",\n        \"https://www.w3schools.com/colors/colors_fs595.asp\",\n        \"https://www.w3schools.com/colors/default.asp\",\n        \"https://www.w3schools.com/icons/icons_reference.asp\",\n        \"https://www.w3schools.com/xml/default.asp\",\n        \"https://www.w3schools.com/typescript/typescript_quiz.php\",\n        \"https://www.w3schools.com/python/numpy/default.asp\",\n        \"https://www.w3schools.com/r/r_quiz.asp\",\n        \"https://www.w3schools.com/r/default.asp\",\n        \"https://www.w3schools.com/html/html_examples.asp\",\n        \"https://www.w3schools.com/cpp/default.asp\",\n        \"https://www.w3schools.com/sql/sql_quiz.asp\",\n        \"https://www.w3schools.com/aws/aws_exercises.php\",\n        \"https://www.w3schools.com/gen_ai/bard/index.php\",\n        \"https://www.w3schools.com/cssref/default.asp\",\n        \"https://www.w3schools.com/python/pandas/pandas_quiz.asp\",\n        \"https://www.w3schools.com/postgresql/postgresql_quiz.php\",\n        \"https://www.w3schools.com/nodejs/nodejs_raspberrypi.asp\",\n        \"https://www.w3schools.com/vue/vue_quiz.php\",\n        \"https://www.w3schools.com/bootstrap4/bootstrap_quiz.asp\",\n        \"https://www.w3schools.com/graphics/canvas_intro.asp\",\n        \"https://www.w3schools.com/forum/default.asp\",\n        \"https://www.w3schools.com/js/default.asp\",\n        \"https://www.w3schools.com/tryit/trycompiler.asp?filename=demo_python\",\n        \"https://www.w3schools.com/excel/index.php\",\n        \"https://www.w3schools.com/w3css/default.asp\",\n        \"https://www.w3schools.com/js/js_json_intro.asp\",\n        \"https://www.w3schools.com/js/js_quiz.asp\",\n        \"https://www.w3schools.com/python/pandas/default.asp\",\n        \"https://www.w3schools.com/sass/sass_functions_string.php\",\n        \"https://www.w3schools.com/tutorials/index.php\",\n        \"https://www.w3schools.com/python/scipy/index.php\",\n        \"https://www.w3schools.com/statistics/index.php\",\n        \"https://www.w3schools.com/jquery/jquery_examples.asp\",\n        \"https://www.w3schools.com/js/js_json.asp\",\n        \"https://www.w3schools.com/css/default.asp\",\n        \"https://www.w3schools.com/python/matplotlib_intro.asp\",\n        \"https://www.w3schools.com/html/default.asp\",\n        \"https://www.w3schools.com/php/default.asp\",\n        \"https://www.w3schools.com/w3css/w3css_templates.asp\",\n        \"https://www.w3schools.com/tryit/default.asp\",\n        \"https://www.w3schools.com/cybersecurity/index.php\",\n        \"https://www.w3schools.com/sql/sql_ref_keywords.asp\",\n        \"https://www.w3schools.com/java/java_ref_reference.asp\",\n        \"https://www.w3schools.com/java/java_ref_keywords.asp\",\n        \"https://www.w3schools.com/colors/colors_picker.asp\",\n        \"https://www.w3schools.com/c/index.php\",\n        \"https://www.w3schools.com/java/java_examples.asp\",\n        \"https://www.w3schools.com/typescript/typescript_exercises.php\",\n        \"https://www.w3schools.com/mongodb/mongodb_exercises.php\",\n        \"https://www.w3schools.com/css/css_examples.asp\",\n        \"https://www.w3schools.com/tryit/tryit.asp?filename=tryhtml_hello\",\n        \"https://www.w3schools.com/gen_ai/chatgpt-4/index.php\",\n        \"https://www.w3schools.com/jquery/jquery_ref_overview.asp\",\n        \"https://www.w3schools.com/howto/default.asp\",\n        \"https://www.w3schools.com/c/c_exercises.php\",\n        \"https://www.w3schools.com/tags/default.asp\",\n        \"https://www.w3schools.com/jsref/default.asp\",\n        \"https://www.w3schools.com/angular/angular_ref_directives.asp\",\n        \"https://www.w3schools.com/bootstrap/bootstrap_examples.asp\",\n        \"https://www.w3schools.com/datascience/default.asp\",\n        \"https://www.w3schools.com/xml/xml_examples.asp\",\n        \"https://www.w3schools.com/dsa/dsa_quiz.php\",\n        \"https://www.w3schools.com/accessibility/index.php\",\n        \"https://www.w3schools.com/css/tryit.asp?filename=trycss_default\",\n        \"https://www.w3schools.com/vue/index.php\",\n        \"https://www.w3schools.com/js/js_examples.asp\",\n        \"https://www.w3schools.com/sass/default.asp\",\n        \"https://www.w3schools.com/python/python_ml_getting_started.asp\",\n        \"https://www.w3schools.com/training/aws/home/\",\n        \"https://www.w3schools.com/cpp/cpp_ref_reference.asp\",\n        \"https://www.w3schools.com/git/git_exercises.asp\",\n        \"https://www.w3schools.com/bootstrap4/bootstrap_exercises.asp\",\n        \"https://www.w3schools.com/w3js/default.asp\",\n        \"https://www.w3schools.com/kotlin/index.php\",\n        \"https://www.w3schools.com/go/index.php\",\n        \"https://www.w3schools.com/go/go_exercises.php\",\n        \"https://www.w3schools.com/django/django_quiz.php\",\n        \"https://www.w3schools.com/html/tryit.asp?filename=tryhtml_default_default\",\n        \"https://www.w3schools.com/kotlin/kotlin_quiz.php\",\n        \"https://www.w3schools.com/ai/default.asp\",\n        \"https://www.w3schools.com/gen_ai/chatgpt-3-5/index.php\",\n        \"https://www.w3schools.com/git/default.asp\",\n        \"https://www.w3schools.com/js/tryit.asp?filename=tryjs_default\",\n        \"https://www.w3schools.com/cpp/cpp_quiz.asp\",\n        \"https://www.w3schools.com/c/c_quiz.php\",\n        \"https://www.w3schools.com/icons/default.asp\",\n        \"https://www.w3schools.com/bootstrap/bootstrap_ref_all_classes.asp\",\n        \"https://www.w3schools.com/w3css/w3css_references.asp\"\n    ]\n}"}],"_postman_id":"aaa5a60d-fffa-469e-a44a-36c7e9f1a433"},{"name":"knowledge_view","id":"3f8bbc95-5c36-4557-af0a-639390781c6e","protocolProfileBehavior":{"disableBodyPruning":true},"request":{"method":"POST","header":[],"body":{"mode":"raw","raw":"{\r\n    \"source_ids\": [\r\n        {\r\n            \"source_id\": \"b25f69d7-7f60-497a-bdd7-e05d6bc82314\"\r\n        }\r\n    ]\r\n}","options":{"raw":{"language":"json"}}},"url":"{{app_backend_base_url}}/api/v1/knowledge/view","auth":{"type":"oauth2","oauth2":{"basicConfig":[],"advancedConfig":[{"key":"redirect_uri","value":"<redirect_uri>"},{"key":"useBrowser","value":"<use-browser>"},{"key":"scope","value":"<scope>"},{"key":"grant_type","value":"<grant_type>"},{"key":"accessTokenUrl","value":"{{access_token_url}}"},{"key":"authUrl","value":"{{auth_token_url}}"},{"key":"clientSecret","value":"{{client_secret}}"},{"key":"clientId","value":"{{client_id}}"},{"key":"client_authentication","value":"<client_authentication>"},{"key":"tokenName","value":"<token-name>"}]},"isInherited":true,"source":{"_postman_id":"1ed8896e-1854-4758-94a0-e50286bbe6bd","id":"1ed8896e-1854-4758-94a0-e50286bbe6bd","name":"Circuitry.ai APIs","type":"collection"}},"urlObject":{"path":["api","v1","knowledge","view"],"host":["{{app_backend_base_url}}"],"query":[],"variable":[]}},"response":[{"id":"558bddd7-e27b-4a36-8c54-01c50f4dd590","name":"success_response","originalRequest":{"method":"POST","header":[],"body":{"mode":"raw","raw":"{\r\n    \"source_ids\": [\r\n        {\r\n            \"source_id\": \"b25f69d7-7f60-497a-bdd7-e05d6bc82314\"\r\n        }\r\n    ]\r\n}","options":{"raw":{"language":"json"}}},"url":"{{app_backend_base_url}}/api/v1/knowledge/view"},"status":"OK","code":200,"_postman_previewlanguage":"json","header":[{"key":"Date","value":"Fri, 28 Jun 2024 10:35:05 GMT"},{"key":"Content-Type","value":"application/json"},{"key":"Content-Length","value":"162"},{"key":"Connection","value":"keep-alive"},{"key":"X-Request-Id","value":"292a91b0-b533-47f2-aacc-1d8951205310"},{"key":"Apigw-Requestid","value":"aEu5whmuIAMEcBQ="}],"cookie":[],"responseTime":null,"body":"{\n    \"status_code\": 200,\n    \"message\": \"Presigned URLs generated successfully\",\n    \"data\": [\n        {\n            \"source_id\": \"b25f69d7-7f60-497a-bdd7-e05d6bc82314\",\n            \"type\": \"expert_answer\"\n        }\n    ]\n}"}],"_postman_id":"3f8bbc95-5c36-4557-af0a-639390781c6e"},{"name":"train_dbricks_knowledge","id":"148bf910-04f0-4661-83fd-7febe24b7c4d","protocolProfileBehavior":{"disableBodyPruning":true},"request":{"method":"POST","header":[],"body":{"mode":"raw","raw":"{\r\n    \"source_id\": [\"e6ed15d0-4939-47ba-8dac-5001d0b22226\"],\r\n    \"advisor_id\": \"dd3b479b-9de6-4945-a475-f15e34e6f47a\"\r\n\r\n}","options":{"raw":{"language":"json"}}},"url":"{{app_backend_base_url}}/api/v1/knowledge","auth":{"type":"oauth2","oauth2":{"basicConfig":[],"advancedConfig":[{"key":"redirect_uri","value":"<redirect_uri>"},{"key":"useBrowser","value":"<use-browser>"},{"key":"scope","value":"<scope>"},{"key":"grant_type","value":"<grant_type>"},{"key":"accessTokenUrl","value":"{{access_token_url}}"},{"key":"authUrl","value":"{{auth_token_url}}"},{"key":"clientSecret","value":"{{client_secret}}"},{"key":"clientId","value":"{{client_id}}"},{"key":"client_authentication","value":"<client_authentication>"},{"key":"tokenName","value":"<token-name>"}]},"isInherited":true,"source":{"_postman_id":"1ed8896e-1854-4758-94a0-e50286bbe6bd","id":"1ed8896e-1854-4758-94a0-e50286bbe6bd","name":"Circuitry.ai APIs","type":"collection"}},"urlObject":{"path":["api","v1","knowledge"],"host":["{{app_backend_base_url}}"],"query":[],"variable":[]}},"response":[{"id":"3efc49b5-d9ec-4f92-a943-e09ec49187e0","name":"success_response","originalRequest":{"method":"POST","header":[],"body":{"mode":"raw","raw":"{\r\n    \"source_id\": [\"9c8ffa92-df31-4467-a79e-dba83a4d7d46\"],\r\n    \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\"\r\n\r\n}","options":{"raw":{"language":"json"}}},"url":"{{app_backend_base_url}}/api/v1/knowledge"},"status":"Accepted","code":202,"_postman_previewlanguage":"json","header":[{"key":"Date","value":"Fri, 28 Jun 2024 10:33:51 GMT"},{"key":"Content-Type","value":"application/json"},{"key":"Content-Length","value":"79"},{"key":"Connection","value":"keep-alive"},{"key":"X-Request-Id","value":"292a91b0-b533-47f2-aacc-1d8951205310"},{"key":"Apigw-Requestid","value":"aEuuXgqFoAMEJ7w="}],"cookie":[],"responseTime":null,"body":"{\n    \"status_code\": 202,\n    \"message\": \"Knowledge triggered successfully\",\n    \"data\": {}\n}"}],"_postman_id":"148bf910-04f0-4661-83fd-7febe24b7c4d"},{"name":"update_dbricks_knowledge","id":"f82e9ae2-bc5d-4718-b702-c75fd697f8e5","protocolProfileBehavior":{"disableBodyPruning":true},"request":{"method":"PATCH","header":[],"body":{"mode":"raw","raw":"{\r\n    \"source_id\": [\"9c8ffa92-df31-4467-a79e-dba83a4d7d46\"],\r\n    \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\"\r\n\r\n}","options":{"raw":{"language":"json"}}},"url":"{{app_backend_base_url}}/api/v1/knowledge","auth":{"type":"oauth2","oauth2":{"basicConfig":[],"advancedConfig":[{"key":"redirect_uri","value":"<redirect_uri>"},{"key":"useBrowser","value":"<use-browser>"},{"key":"scope","value":"<scope>"},{"key":"grant_type","value":"<grant_type>"},{"key":"accessTokenUrl","value":"{{access_token_url}}"},{"key":"authUrl","value":"{{auth_token_url}}"},{"key":"clientSecret","value":"{{client_secret}}"},{"key":"clientId","value":"{{client_id}}"},{"key":"client_authentication","value":"<client_authentication>"},{"key":"tokenName","value":"<token-name>"}]},"isInherited":true,"source":{"_postman_id":"1ed8896e-1854-4758-94a0-e50286bbe6bd","id":"1ed8896e-1854-4758-94a0-e50286bbe6bd","name":"Circuitry.ai APIs","type":"collection"}},"urlObject":{"path":["api","v1","knowledge"],"host":["{{app_backend_base_url}}"],"query":[],"variable":[]}},"response":[{"id":"5b751c92-c35b-489f-a660-52475404cd42","name":"success_response","originalRequest":{"method":"PATCH","header":[],"body":{"mode":"raw","raw":"{\r\n    \"source_id\": [\"4766b21d-1b70-4480-a808-263a8f4be4df\"],\r\n    \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\"\r\n\r\n}","options":{"raw":{"language":"json"}}},"url":"{{app_backend_base_url}}/api/v1/knowledge"},"status":"Accepted","code":202,"_postman_previewlanguage":"json","header":[{"key":"Date","value":"Fri, 28 Jun 2024 10:18:29 GMT"},{"key":"Content-Type","value":"application/json"},{"key":"Content-Length","value":"79"},{"key":"Connection","value":"keep-alive"},{"key":"X-Request-Id","value":"e4e099d7-b597-46ec-b080-ef66f3a033de"},{"key":"Apigw-Requestid","value":"aEsdUjvGIAMEJzg="}],"cookie":[],"responseTime":null,"body":"{\n    \"status_code\": 202,\n    \"message\": \"knowledge triggered successfully\",\n    \"data\": {}\n}"}],"_postman_id":"f82e9ae2-bc5d-4718-b702-c75fd697f8e5"},{"name":"knowledge_source_data","id":"5d3b11ec-7821-4b52-bb07-c73024be7cb0","protocolProfileBehavior":{"disableBodyPruning":true},"request":{"auth":{"type":"noauth","isInherited":false},"method":"POST","header":[],"body":{"mode":"raw","raw":"{\r\n    \"filters\": {\r\n        \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\r\n        \"origin\": \"synchron\",\r\n        \"status\": \"untrained\"\r\n    }\r\n}","options":{"raw":{"language":"json"}}},"url":"{{app_backend_base_url}}/api/v1/knowledge/source","urlObject":{"path":["api","v1","knowledge","source"],"host":["{{app_backend_base_url}}"],"query":[],"variable":[]}},"response":[{"id":"a4b1b86e-c2dd-4f5a-945d-d4ae83cb1450","name":"success_response","originalRequest":{"method":"POST","header":[],"body":{"mode":"raw","raw":"{\r\n    \"filters\" : {\r\n        \"advisor_id\":\"584346e5-a789-4ec5-b830-5a98cdad28b7\",\r\n        \"origin\":\"synchron\",\r\n        \"status\": \"untrained\"\r\n    }\r\n}","options":{"raw":{"language":"json"}}},"url":"{{app_backend_base_url}}/api/v1/knowledge/source"},"status":"OK","code":200,"_postman_previewlanguage":"json","header":[{"key":"Date","value":"Thu, 04 Jul 2024 10:46:39 GMT"},{"key":"Content-Type","value":"application/json"},{"key":"Content-Length","value":"20593"},{"key":"Connection","value":"keep-alive"},{"key":"X-Request-Id","value":"cebd6501-f4fe-40f7-8693-59dc8fd30004"},{"key":"Apigw-Requestid","value":"aYiOciIcIAMEM2Q="}],"cookie":[],"responseTime":null,"body":"{\n    \"status_code\": 200,\n    \"message\": \"Knowledge source data fetched successfully\",\n    \"data\": {\n        \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n        \"db_url\": \"{db_url}\",\n        \"db_secret\": \"{db_secret}\",\n        \"update_knowledge_job_id\": \"269599610088010\",\n        \"db_scope\": \"db_access\",\n        \"db_scope_secret\": \"db_secret\",\n        \"source_paths\": \"[[\\\"26eba172-2691-4a70-a759-f9d4b045074c\\\", \\\"{s3_path}\\\", \\\"pdf\\\"]]\"\n    }\n}"}],"_postman_id":"5d3b11ec-7821-4b52-bb07-c73024be7cb0"}],"id":"1f6f8911-7e16-43cf-a434-38fc26c2d4b1","_postman_id":"1f6f8911-7e16-43cf-a434-38fc26c2d4b1","description":"","auth":{"type":"oauth2","oauth2":{"basicConfig":[],"advancedConfig":[{"key":"redirect_uri","value":"<redirect_uri>"},{"key":"useBrowser","value":"<use-browser>"},{"key":"scope","value":"<scope>"},{"key":"grant_type","value":"<grant_type>"},{"key":"accessTokenUrl","value":"{{access_token_url}}"},{"key":"authUrl","value":"{{auth_token_url}}"},{"key":"clientSecret","value":"{{client_secret}}"},{"key":"clientId","value":"{{client_id}}"},{"key":"client_authentication","value":"<client_authentication>"},{"key":"tokenName","value":"<token-name>"}]},"isInherited":true,"source":{"_postman_id":"1ed8896e-1854-4758-94a0-e50286bbe6bd","id":"1ed8896e-1854-4758-94a0-e50286bbe6bd","name":"Circuitry.ai APIs","type":"collection"}}},{"name":"dashboard","item":[{"name":"dashboard","id":"0ae19d54-075e-4a4b-9bb2-a4ad4e7b608a","protocolProfileBehavior":{"disableBodyPruning":true},"request":{"method":"GET","header":[],"url":"{{app_backend_base_url}}/api/v1/dashboard","auth":{"type":"oauth2","oauth2":{"basicConfig":[],"advancedConfig":[{"key":"redirect_uri","value":"<redirect_uri>"},{"key":"useBrowser","value":"<use-browser>"},{"key":"scope","value":"<scope>"},{"key":"grant_type","value":"<grant_type>"},{"key":"accessTokenUrl","value":"{{access_token_url}}"},{"key":"authUrl","value":"{{auth_token_url}}"},{"key":"clientSecret","value":"{{client_secret}}"},{"key":"clientId","value":"{{client_id}}"},{"key":"client_authentication","value":"<client_authentication>"},{"key":"tokenName","value":"<token-name>"}]},"isInherited":true,"source":{"_postman_id":"1ed8896e-1854-4758-94a0-e50286bbe6bd","id":"1ed8896e-1854-4758-94a0-e50286bbe6bd","name":"Circuitry.ai APIs","type":"collection"}},"urlObject":{"path":["api","v1","dashboard"],"host":["{{app_backend_base_url}}"],"query":[],"variable":[]}},"response":[{"id":"27188d08-bb15-4ba0-919c-dd4f77f78642","name":"success_response","originalRequest":{"method":"GET","header":[],"url":"{{app_backend_base_url}}/api/v1/dashboard"},"status":"OK","code":200,"_postman_previewlanguage":"json","header":[{"key":"Date","value":"Fri, 28 Jun 2024 20:07:55 GMT"},{"key":"Content-Type","value":"application/json"},{"key":"Content-Length","value":"608"},{"key":"Connection","value":"keep-alive"},{"key":"X-Request-Id","value":"faffee8f-edd6-44a5-8b1c-fe40f1d99c76"},{"key":"Apigw-Requestid","value":"aGCzXjfmIAMEJPg="}],"cookie":[],"responseTime":null,"body":"{\n    \"status_code\": 200,\n    \"message\": \"OK\",\n    \"data\": {\n        \"number_of_advisors\": 2,\n        \"total_conversations\": 911,\n        \"least_engaged\": 505,\n        \"most_engaged\": 400,\n        \"least_engaged_percentage\": 55.43,\n        \"most_engaged_percentage\": 43.91,\n        \"advisors\": [\n            {\n                \"advisor_id\": \"913113f2-1ac2-4f5a-b871-24ae267604ac\",\n                \"total_conversations\": 0,\n                \"least_engaged\": 0,\n                \"most_engaged\": 0,\n                \"least_engaged_percentage\": 0,\n                \"most_engaged_percentage\": 0\n            },\n            {\n                \"advisor_id\": \"584346e5-a789-4ec5-b830-5a98cdad28b7\",\n                \"total_conversations\": 911,\n                \"least_engaged\": 505,\n                \"most_engaged\": 400,\n                \"least_engaged_percentage\": 55.43,\n                \"most_engaged_percentage\": 43.91\n            }\n        ]\n    }\n}"}],"_postman_id":"0ae19d54-075e-4a4b-9bb2-a4ad4e7b608a"}],"id":"2bb43f45-d2ca-49e3-b83f-a8979e53835b","_postman_id":"2bb43f45-d2ca-49e3-b83f-a8979e53835b","description":"","auth":{"type":"oauth2","oauth2":{"basicConfig":[],"advancedConfig":[{"key":"redirect_uri","value":"<redirect_uri>"},{"key":"useBrowser","value":"<use-browser>"},{"key":"scope","value":"<scope>"},{"key":"grant_type","value":"<grant_type>"},{"key":"accessTokenUrl","value":"{{access_token_url}}"},{"key":"authUrl","value":"{{auth_token_url}}"},{"key":"clientSecret","value":"{{client_secret}}"},{"key":"clientId","value":"{{client_id}}"},{"key":"client_authentication","value":"<client_authentication>"},{"key":"tokenName","value":"<token-name>"}]},"isInherited":true,"source":{"_postman_id":"1ed8896e-1854-4758-94a0-e50286bbe6bd","id":"1ed8896e-1854-4758-94a0-e50286bbe6bd","name":"Circuitry.ai APIs","type":"collection"}}},{"name":"api_keys_config","item":[{"name":"get_api_keys","id":"0cad1bf3-e577-4f44-af18-148519b9d600","protocolProfileBehavior":{"disableBodyPruning":true},"request":{"method":"GET","header":[],"url":"{{app_backend_base_url}}/api/v1/api_keys?api_type=api_key_id&api_key_id=owqejblq82","auth":{"type":"oauth2","oauth2":{"basicConfig":[],"advancedConfig":[{"key":"redirect_uri","value":"<redirect_uri>"},{"key":"useBrowser","value":"<use-browser>"},{"key":"scope","value":"<scope>"},{"key":"grant_type","value":"<grant_type>"},{"key":"accessTokenUrl","value":"{{access_token_url}}"},{"key":"authUrl","value":"{{auth_token_url}}"},{"key":"clientSecret","value":"{{client_secret}}"},{"key":"clientId","value":"{{client_id}}"},{"key":"client_authentication","value":"<client_authentication>"},{"key":"tokenName","value":"<token-name>"}]},"isInherited":true,"source":{"_postman_id":"1ed8896e-1854-4758-94a0-e50286bbe6bd","id":"1ed8896e-1854-4758-94a0-e50286bbe6bd","name":"Circuitry.ai APIs","type":"collection"}},"urlObject":{"path":["api","v1","api_keys"],"host":["{{app_backend_base_url}}"],"query":[{"key":"api_type","value":"api_key_id"},{"key":"api_key_id","value":"owqejblq82"}],"variable":[]}},"response":[{"id":"bffadc59-da24-4267-8bcf-271c1ea8bdb6","name":"success_response","originalRequest":{"method":"GET","header":[],"url":{"raw":"{{app_backend_base_url}}/api/v1/api_keys?api_type=api_key_id&api_key_id=owqejblq82","host":["{{app_backend_base_url}}"],"path":["api","v1","api_keys"],"query":[{"key":"api_type","value":"api_key_id"},{"key":"api_key_id","value":"owqejblq82"}]}},"status":"OK","code":200,"_postman_previewlanguage":"json","header":[{"key":"Content-Type","value":"application/json"},{"key":"Content-Length","value":"661"},{"key":"Connection","value":"keep-alive"},{"key":"Date","value":"Tue, 05 Nov 2024 19:43:25 GMT"},{"key":"Apigw-Requestid","value":"AydEZjupIAMEaCQ="},{"key":"X-Trace-Request-Id","value":"cd5e30d7-cc96-4c35-81ea-72e4dd68d7fd"},{"key":"X-Cache","value":"Miss from cloudfront"},{"key":"Via","value":"1.1 6641a812839e5267ee0880e96b41efc4.cloudfront.net (CloudFront)"},{"key":"X-Amz-Cf-Pop","value":"FRA60-P9"},{"key":"X-Amz-Cf-Id","value":"mjLkS73xl1g1AofgFB3UQwWgam5aakPUGpMp708l-gPp5Kw8nKsAgQ=="},{"key":"Vary","value":"Origin"}],"cookie":[],"responseTime":null,"body":"{\n    \"status_code\": 200,\n    \"message\": \"API key details\",\n    \"data\": {\n        \"api_key_value\": \"HGStFuYtZ6as1fSyl1LjR7ibTT4PjXGd5kA9tiwV\",\n        \"api_secret_key\": \"6a8c8e86770b3d046777a8235d49cbd2c4692ef1343a291de8534829637f1585\",\n        \"api_key_name\": \"datatest1-developer-9d3bc5\",\n        \"api_name\": \"developer\",\n        \"created_at\": \"2024-10-24 11:59:04.18016\",\n        \"updated_at\": \"2024-10-24 11:59:04.180174\",\n        \"created_by\": \"Tenant Admin\",\n        \"updated_by\": \"Tenant Admin\",\n        \"expiration_date\": \"2024-10-29\",\n        \"stage_name\": \"dev\",\n        \"apigateway_id\": \"0fbdloq0wg\",\n        \"usageplan_id\": \"vfcsln\",\n        \"api_key_id\": \"owqejblq82\",\n        \"is_deleted\": false,\n        \"org_name\": \"datatest1\",\n        \"domain_name\": \"test.com\",\n        \"permissions__c\": null\n    }\n}"}],"_postman_id":"0cad1bf3-e577-4f44-af18-148519b9d600"},{"name":"get_tenant_api_keys","id":"5198ba4e-ddbc-4c92-b5c9-79b25d19b35b","protocolProfileBehavior":{"disableBodyPruning":true},"request":{"method":"GET","header":[],"url":"{{app_backend_base_url}}/api/v1/api_keys/tenant?api_type=tenant_id","auth":{"type":"oauth2","oauth2":{"basicConfig":[],"advancedConfig":[{"key":"redirect_uri","value":"<redirect_uri>"},{"key":"useBrowser","value":"<use-browser>"},{"key":"scope","value":"<scope>"},{"key":"grant_type","value":"<grant_type>"},{"key":"accessTokenUrl","value":"{{access_token_url}}"},{"key":"authUrl","value":"{{auth_token_url}}"},{"key":"clientSecret","value":"{{client_secret}}"},{"key":"clientId","value":"{{client_id}}"},{"key":"client_authentication","value":"<client_authentication>"},{"key":"tokenName","value":"<token-name>"}]},"isInherited":true,"source":{"_postman_id":"1ed8896e-1854-4758-94a0-e50286bbe6bd","id":"1ed8896e-1854-4758-94a0-e50286bbe6bd","name":"Circuitry.ai APIs","type":"collection"}},"urlObject":{"path":["api","v1","api_keys","tenant"],"host":["{{app_backend_base_url}}"],"query":[{"key":"api_type","value":"tenant_id"}],"variable":[]}},"response":[{"id":"10b82e2e-546d-4059-9b45-cb6f92b76033","name":"success_response","originalRequest":{"method":"GET","header":[],"url":{"raw":"{{app_backend_base_url}}/api/v1/api_keys/tenant?api_type=tenant_id","host":["{{app_backend_base_url}}"],"path":["api","v1","api_keys","tenant"],"query":[{"key":"api_type","value":"tenant_id"}]}},"status":"OK","code":200,"_postman_previewlanguage":"json","header":[{"key":"Content-Type","value":"application/json"},{"key":"Content-Length","value":"7311"},{"key":"Connection","value":"keep-alive"},{"key":"Date","value":"Tue, 05 Nov 2024 19:44:01 GMT"},{"key":"Apigw-Requestid","value":"AydLFg-eIAMEaVw="},{"key":"X-Trace-Request-Id","value":"cd5e30d7-cc96-4c35-81ea-72e4dd68d7fd"},{"key":"X-Cache","value":"Miss from cloudfront"},{"key":"Via","value":"1.1 6641a812839e5267ee0880e96b41efc4.cloudfront.net (CloudFront)"},{"key":"X-Amz-Cf-Pop","value":"FRA60-P9"},{"key":"X-Amz-Cf-Id","value":"wwXflG2kQR70uU-QP1TKkEl8jxNAGdQMQkzpjkdNnZjmzyhc9uG_pg=="},{"key":"Vary","value":"Origin"}],"cookie":[],"responseTime":null,"body":"{\n    \"status_code\": 200,\n    \"message\": \"API keys details for this tenant\",\n    \"data\": [\n        {\n            \"api_key_value\": \"ttdWJBcA2o9maiPrJX8XY3zcbOLOAKE22vAGrk1X\",\n            \"api_secret_key\": \"5e2af1863a7685769d2221f1d4dfd15d3f09d82ba6c280cc048a6c8830aa436d\",\n            \"api_key_name\": \"circuitrydev-developer-ef3de1\",\n            \"api_name\": \"developer\",\n            \"created_at\": \"2024-11-02 12:19:10.768221\",\n            \"updated_at\": \"2024-11-02 12:19:10.768227\",\n            \"created_by\": \"Tenant Admin\",\n            \"updated_by\": \"Tenant Admin\",\n            \"expiration_date\": \"2024-11-07\",\n            \"stage_name\": \"dev\",\n            \"apigateway_id\": \"0fbdloq0wg\",\n            \"usageplan_id\": \"x9l3uq\",\n            \"api_key_id\": \"bb90u2e7sa\",\n            \"is_deleted\": false,\n            \"org_name\": \"circuitrydev\",\n            \"domain_name\": \"testpal.com\",\n            \"permissions__c\": \"'view:advisors','update:advisors','delete:advisors','view:knowledge'\"\n        },\n        {\n            \"api_key_value\": \"fJ7wGXCVR09tc5kHbwOA02eJy71esxNk62BLuoAF\",\n            \"api_secret_key\": \"b9986c2cb190bcd669f3d92e26dddb035147298891394d534a79298bffb25d49\",\n            \"api_key_name\": \"circuitrydev-developer-cb9bde\",\n            \"api_name\": \"developer\",\n            \"created_at\": \"2024-11-04 12:13:15.516826\",\n            \"updated_at\": \"2024-11-04 12:13:15.516832\",\n            \"created_by\": \"Tenant Admin\",\n            \"updated_by\": \"Tenant Admin\",\n            \"expiration_date\": \"2024-11-09\",\n            \"stage_name\": \"dev\",\n            \"apigateway_id\": \"0fbdloq0wg\",\n            \"usageplan_id\": \"x9l3uq\",\n            \"api_key_id\": \"f7dkxaxjai\",\n            \"is_deleted\": false,\n            \"org_name\": \"circuitrydev\",\n            \"domain_name\": \"dev.circuitry.ai\",\n            \"permissions__c\": \"'view:advisors','update:advisors','delete:advisors','view:knowledge','update:knowledge','delete:knowledge','create:advisors','test:advisors','deploy:advisors','expertanswer:advisors','upload:knowledge','unlink:knowledge','addmetadata:knowledge','viewhistory:conversations','changeusersroles:settings','addnewusers:settings','edit:settings','view:home'\"\n        },\n        {\n            \"api_key_value\": \"wtj6FmitkB8QvCFWFLXHk8HxMu149nTr8F6xaIBt\",\n            \"api_secret_key\": \"77c4755df41c79c3dfe87c5d5abc165756030186d9bea16267e7ed4cacd8c0df\",\n            \"api_key_name\": \"circuitrydev-developer-7b2836\",\n            \"api_name\": \"developer\",\n            \"created_at\": \"2024-11-04 12:14:45.687716\",\n            \"updated_at\": \"2024-11-04 12:14:45.687723\",\n            \"created_by\": \"Tenant Admin\",\n            \"updated_by\": \"Tenant Admin\",\n            \"expiration_date\": \"2024-11-09\",\n            \"stage_name\": \"dev\",\n            \"apigateway_id\": \"0fbdloq0wg\",\n            \"usageplan_id\": \"x9l3uq\",\n            \"api_key_id\": \"v3ciivvex1\",\n            \"is_deleted\": false,\n            \"org_name\": \"circuitrydev\",\n            \"domain_name\": \"dev.circuitry.ai\",\n            \"permissions__c\": \"'view:advisors','update:advisors','delete:advisors','view:knowledge','update:knowledge','delete:knowledge','create:advisors','test:advisors','deploy:advisors','expertanswer:advisors','upload:knowledge','unlink:knowledge','addmetadata:knowledge','viewhistory:conversations','changeusersroles:settings','addnewusers:settings','edit:settings','view:home'\"\n        },\n        {\n            \"api_key_value\": \"S3QLgONGDH840yiUYe48h2KUXqmFoxyn5kdDPNAJ\",\n            \"api_secret_key\": \"7724d2f694f5e4df1489699fe2fbdf50ff0c2deb1608067d1a65a52f399fa46e\",\n            \"api_key_name\": \"circuitrydev-developer-df1f63\",\n            \"api_name\": \"developer\",\n            \"created_at\": \"2024-11-04 12:26:08.917819\",\n            \"updated_at\": \"2024-11-04 12:26:08.917825\",\n            \"created_by\": \"Tenant Admin\",\n            \"updated_by\": \"Tenant Admin\",\n            \"expiration_date\": \"2024-11-09\",\n            \"stage_name\": \"dev\",\n            \"apigateway_id\": \"0fbdloq0wg\",\n            \"usageplan_id\": \"x9l3uq\",\n            \"api_key_id\": \"wv6i5sdcza\",\n            \"is_deleted\": false,\n            \"org_name\": \"circuitrydev\",\n            \"domain_name\": \"dev.circuitry.ai\",\n            \"permissions__c\": \"'view:advisors','update:advisors','delete:advisors','view:knowledge','update:knowledge','delete:knowledge','create:advisors','test:advisors','deploy:advisors','expertanswer:advisors','upload:knowledge','unlink:knowledge','addmetadata:knowledge','viewhistory:conversations','changeusersroles:settings','addnewusers:settings','edit:settings','view:home'\"\n        },\n        {\n            \"api_key_value\": \"pVOr0ckquu6M5dVo7Ogul6Umbr4sLAAg1rppButg\",\n            \"api_secret_key\": \"ac0b44d3e0f96567615fcfad50f3c945202bd5cb324c750163f53c641057cee1\",\n            \"api_key_name\": \"circuitrydev-developer-72f827\",\n            \"api_name\": \"developer\",\n            \"created_at\": \"2024-11-04 12:27:54.270728\",\n            \"updated_at\": \"2024-11-04 12:27:54.270732\",\n            \"created_by\": \"Tenant Admin\",\n            \"updated_by\": \"Tenant Admin\",\n            \"expiration_date\": \"2024-11-09\",\n            \"stage_name\": \"dev\",\n            \"apigateway_id\": \"0fbdloq0wg\",\n            \"usageplan_id\": \"x9l3uq\",\n            \"api_key_id\": \"a6wvkap17b\",\n            \"is_deleted\": false,\n            \"org_name\": \"circuitrydev\",\n            \"domain_name\": \"dev.circuitry.ai\",\n            \"permissions__c\": \"'view:advisors','update:advisors','delete:advisors','view:knowledge','update:knowledge','delete:knowledge','create:advisors','test:advisors','deploy:advisors','expertanswer:advisors','upload:knowledge','unlink:knowledge','addmetadata:knowledge','viewhistory:conversations','changeusersroles:settings','addnewusers:settings','edit:settings','view:home'\"\n        },\n        {\n            \"api_key_value\": \"UQD1JANLxM4KO8vHohCtq8RpscHu91Ka9x4Sgpnn\",\n            \"api_secret_key\": \"352be9ca9c3c19a301d7511f2868b96a9377b5f204122021c3dbca7d5c1953df\",\n            \"api_key_name\": \"circuitrydev-developer-c6cf7f\",\n            \"api_name\": \"developer\",\n            \"created_at\": \"2024-11-04 12:41:16.020528\",\n            \"updated_at\": \"2024-11-04 12:41:16.020534\",\n            \"created_by\": \"Tenant Admin\",\n            \"updated_by\": \"Tenant Admin\",\n            \"expiration_date\": \"2024-11-09\",\n            \"stage_name\": \"dev\",\n            \"apigateway_id\": \"0fbdloq0wg\",\n            \"usageplan_id\": \"x9l3uq\",\n            \"api_key_id\": \"ksdktjaqfi\",\n            \"is_deleted\": false,\n            \"org_name\": \"circuitrydev\",\n            \"domain_name\": \"dev.circuitry.ai\",\n            \"permissions__c\": \"'view:advisors','update:advisors','delete:advisors','view:knowledge','update:knowledge','delete:knowledge','create:advisors','test:advisors','deploy:advisors','expertanswer:advisors','upload:knowledge','unlink:knowledge','addmetadata:knowledge','viewhistory:conversations','changeusersroles:settings','addnewusers:settings','edit:settings','view:home'\"\n        },\n        {\n            \"api_key_value\": \"o7c8X3sYtV2YuzYsnQU8P3f3wfgwGf9k4okYCWmS\",\n            \"api_secret_key\": \"62d22ca138f35b3decd0f8b84a4fc2fe5ccac4a591a144284a79ed042a91b7c9\",\n            \"api_key_name\": \"circuitrydev-developer-38b335\",\n            \"api_name\": \"developer\",\n            \"created_at\": \"2024-11-05 18:27:55.086781\",\n            \"updated_at\": \"2024-11-05 18:27:55.086793\",\n            \"created_by\": \"Tenant Admin\",\n            \"updated_by\": \"Tenant Admin\",\n            \"expiration_date\": \"2024-11-10\",\n            \"stage_name\": \"dev\",\n            \"apigateway_id\": \"0fbdloq0wg\",\n            \"usageplan_id\": \"0gicsp\",\n            \"api_key_id\": \"ytaehkr459\",\n            \"is_deleted\": false,\n            \"org_name\": \"circuitrydev\",\n            \"domain_name\": \"dev.circuitry.ai\",\n            \"permissions__c\": \"'view:advisors','update:advisors','delete:advisors','view:knowledge','update:knowledge','delete:knowledge','create:advisors','test:advisors','deploy:advisors','expertanswer:advisors','upload:knowledge','unlink:knowledge','addmetadata:knowledge','viewhistory:conversations','changeusersroles:settings','addnewusers:settings','edit:settings','view:home','explainanswer:advisors','analytics:dashboard','publisharticle:knowledge'\"\n        },\n        {\n            \"api_key_value\": \"zpSdGaToSEau1Q2XPgg8e8HtKjnqiiH355M83CSW\",\n            \"api_secret_key\": \"96ed68b8b4d83f58c877202b49266b1ef87d05093a124716585ebce9c88b639d\",\n            \"api_key_name\": \"circuitrydev-developer-85be4d\",\n            \"api_name\": \"developer\",\n            \"created_at\": \"2024-11-05 18:45:53.851719\",\n            \"updated_at\": \"2024-11-05 18:45:53.851726\",\n            \"created_by\": \"Tenant Admin\",\n            \"updated_by\": \"Tenant Admin\",\n            \"expiration_date\": \"2024-11-10\",\n            \"stage_name\": \"dev\",\n            \"apigateway_id\": \"0fbdloq0wg\",\n            \"usageplan_id\": \"0gicsp\",\n            \"api_key_id\": \"cdomut7x43\",\n            \"is_deleted\": false,\n            \"org_name\": \"circuitrydev\",\n            \"domain_name\": \"testpal.com\",\n            \"permissions__c\": \"'view:advisors','update:advisors','delete:advisors','view:knowledge'\"\n        }\n    ]\n}"}],"_postman_id":"5198ba4e-ddbc-4c92-b5c9-79b25d19b35b"},{"name":"create_api_key","id":"64799b2e-2092-4dae-9a69-b86d3412e435","protocolProfileBehavior":{"disableBodyPruning":true},"request":{"method":"POST","header":[],"body":{"mode":"raw","raw":"{\r\n    \"api_name\": \"developer\",\r\n    \"expiration_days\":5,\r\n    \"domain_name\":\"dev.circuitry.ai\"\r\n}","options":{"raw":{"language":"json"}}},"url":"{{app_backend_base_url}}/api/v1/api_keys","auth":{"type":"oauth2","oauth2":{"basicConfig":[],"advancedConfig":[{"key":"redirect_uri","value":"<redirect_uri>"},{"key":"useBrowser","value":"<use-browser>"},{"key":"scope","value":"<scope>"},{"key":"grant_type","value":"<grant_type>"},{"key":"accessTokenUrl","value":"{{access_token_url}}"},{"key":"authUrl","value":"{{auth_token_url}}"},{"key":"clientSecret","value":"{{client_secret}}"},{"key":"clientId","value":"{{client_id}}"},{"key":"client_authentication","value":"<client_authentication>"},{"key":"tokenName","value":"<token-name>"}]},"isInherited":true,"source":{"_postman_id":"1ed8896e-1854-4758-94a0-e50286bbe6bd","id":"1ed8896e-1854-4758-94a0-e50286bbe6bd","name":"Circuitry.ai APIs","type":"collection"}},"urlObject":{"path":["api","v1","api_keys"],"host":["{{app_backend_base_url}}"],"query":[],"variable":[]}},"response":[{"id":"e710c0b2-bc1d-4829-b653-40a816f30e92","name":"success_response","originalRequest":{"method":"POST","header":[],"body":{"mode":"raw","raw":"{\r\n    \"api_name\": \"developer\",\r\n    \"expiration_days\":5,\r\n    \"domain_name\":\"dev.circuitry.ai\"\r\n}","options":{"raw":{"language":"json"}}},"url":"{{app_backend_base_url}}/api/v1/api_keys"},"status":"Created","code":201,"_postman_previewlanguage":"json","header":[{"key":"Content-Type","value":"application/json"},{"key":"Content-Length","value":"162"},{"key":"Connection","value":"keep-alive"},{"key":"Date","value":"Tue, 05 Nov 2024 18:27:55 GMT"},{"key":"Apigw-Requestid","value":"AySBEiDQoAMEYcw="},{"key":"X-Trace-Request-Id","value":"043ec87b-5e28-4823-b13c-a75f5e8e0d2c"},{"key":"X-Cache","value":"Miss from cloudfront"},{"key":"Via","value":"1.1 c8faaa7d637dd73af72e1355a476ffc2.cloudfront.net (CloudFront)"},{"key":"X-Amz-Cf-Pop","value":"FRA60-P9"},{"key":"X-Amz-Cf-Id","value":"Z2Oc0KLcadbyt3dACNabnfFpQhgCjt7yOVIL5iHuJoHqQ-yD24p5zg=="},{"key":"Vary","value":"Origin"}],"cookie":[],"responseTime":null,"body":"{\n    \"status_code\": 201,\n    \"message\": \"API key created successfully\",\n    \"data\": {\n        \"api_key_id\": \"ytaehkr459\",\n        \"api_key_value\": \"o7c8X3sYtV2YuzYsnQU8P3f3wfgwGf9k4okYCWmS\"\n    }\n}"}],"_postman_id":"64799b2e-2092-4dae-9a69-b86d3412e435"},{"name":"delete_api_key","id":"a389d70d-1790-4c42-84ed-16142e277ee3","protocolProfileBehavior":{"disableBodyPruning":true},"request":{"method":"DELETE","header":[],"url":"{{app_backend_base_url}}/api/v1/api_keys?api_key_id=pu7w3tug5a","auth":{"type":"oauth2","oauth2":{"basicConfig":[],"advancedConfig":[{"key":"redirect_uri","value":"<redirect_uri>"},{"key":"useBrowser","value":"<use-browser>"},{"key":"scope","value":"<scope>"},{"key":"grant_type","value":"<grant_type>"},{"key":"accessTokenUrl","value":"{{access_token_url}}"},{"key":"authUrl","value":"{{auth_token_url}}"},{"key":"clientSecret","value":"{{client_secret}}"},{"key":"clientId","value":"{{client_id}}"},{"key":"client_authentication","value":"<client_authentication>"},{"key":"tokenName","value":"<token-name>"}]},"isInherited":true,"source":{"_postman_id":"1ed8896e-1854-4758-94a0-e50286bbe6bd","id":"1ed8896e-1854-4758-94a0-e50286bbe6bd","name":"Circuitry.ai APIs","type":"collection"}},"urlObject":{"path":["api","v1","api_keys"],"host":["{{app_backend_base_url}}"],"query":[{"key":"api_key_id","value":"pu7w3tug5a"}],"variable":[]}},"response":[{"id":"57968eca-7602-4d6f-83f2-2aeec5364dc9","name":"success_response","originalRequest":{"method":"DELETE","header":[],"url":{"raw":"{{app_backend_base_url}}/api/v1/api_keys?api_key_id=pu7w3tug5a","host":["{{app_backend_base_url}}"],"path":["api","v1","api_keys"],"query":[{"key":"api_key_id","value":"pu7w3tug5a"}]}},"status":"OK","code":200,"_postman_previewlanguage":"json","header":[{"key":"Content-Type","value":"application/json"},{"key":"Content-Length","value":"75"},{"key":"Connection","value":"keep-alive"},{"key":"Date","value":"Tue, 05 Nov 2024 19:18:33 GMT"},{"key":"Apigw-Requestid","value":"AyZcrj5xIAMESCQ="},{"key":"X-Trace-Request-Id","value":"5c6eeb02-18f3-415e-807f-09e42ea049d5"},{"key":"X-Cache","value":"Miss from cloudfront"},{"key":"Via","value":"1.1 e1af02661708034e962bd39b357a50aa.cloudfront.net (CloudFront)"},{"key":"X-Amz-Cf-Pop","value":"FRA60-P9"},{"key":"X-Amz-Cf-Id","value":"zFi0EtkyuKkx4sYB5vwPpGkg1g99gXR8elBraFxnvq70SZ_fJjL8FQ=="},{"key":"Vary","value":"Origin"}],"cookie":[],"responseTime":null,"body":"{\n    \"status_code\": 200,\n    \"message\": \"api key deleted successfully\",\n    \"data\": {}\n}"}],"_postman_id":"a389d70d-1790-4c42-84ed-16142e277ee3"},{"name":"create_jwt_by_api_key","id":"506c93dc-f5b4-41b5-bd01-07872094f68a","protocolProfileBehavior":{"disableBodyPruning":true},"request":{"method":"POST","header":[],"body":{"mode":"raw","raw":"{\r\n    \"expiration_minutes\":\"5\",\r\n    \"api_key\": \"FgK4zBmSQI3NOMfO4zc0uaedKZeVgcCg5iwCBDVG\"\r\n\r\n}","options":{"raw":{"language":"json"}}},"url":"{{app_backend_base_url}}/api/v1/api_keys/token","auth":{"type":"oauth2","oauth2":{"basicConfig":[],"advancedConfig":[{"key":"redirect_uri","value":"<redirect_uri>"},{"key":"useBrowser","value":"<use-browser>"},{"key":"scope","value":"<scope>"},{"key":"grant_type","value":"<grant_type>"},{"key":"accessTokenUrl","value":"{{access_token_url}}"},{"key":"authUrl","value":"{{auth_token_url}}"},{"key":"clientSecret","value":"{{client_secret}}"},{"key":"clientId","value":"{{client_id}}"},{"key":"client_authentication","value":"<client_authentication>"},{"key":"tokenName","value":"<token-name>"}]},"isInherited":true,"source":{"_postman_id":"1ed8896e-1854-4758-94a0-e50286bbe6bd","id":"1ed8896e-1854-4758-94a0-e50286bbe6bd","name":"Circuitry.ai APIs","type":"collection"}},"urlObject":{"path":["api","v1","api_keys","token"],"host":["{{app_backend_base_url}}"],"query":[],"variable":[]}},"response":[{"id":"846f08db-6a21-4f15-9eba-a9d4f7bc8b9a","name":"success_response","originalRequest":{"method":"POST","header":[],"body":{"mode":"raw","raw":"{\r\n    \"expiration_minutes\":\"5\",\r\n    \"api_key\": \"vkdcDweLArh9JWuwXYw05Q4Pncy72GN62zFSrw5i\"\r\n\r\n}","options":{"raw":{"language":"json"}}},"url":"{{app_backend_base_url}}/api/v1/api_keys/token"},"status":"OK","code":200,"_postman_previewlanguage":"json","header":[{"key":"Content-Type","value":"application/json"},{"key":"Content-Length","value":"995"},{"key":"Connection","value":"keep-alive"},{"key":"Date","value":"Wed, 06 Nov 2024 06:02:33 GMT"},{"key":"Apigw-Requestid","value":"Az3yliBcIAMESpA="},{"key":"X-Trace-Request-Id","value":"1314bfd7-89d3-4ed8-b54b-f4b33c663749"},{"key":"X-Cache","value":"Miss from cloudfront"},{"key":"Via","value":"1.1 fb62b0671011208089e4fa59b5e0fa26.cloudfront.net (CloudFront)"},{"key":"X-Amz-Cf-Pop","value":"MRS53-P2"},{"key":"X-Amz-Cf-Id","value":"l_2POm6_KwjUFcnG0UWy-3H3-g0nBou_dWnlRMt6_44lYnl7O8PONA=="},{"key":"Vary","value":"Origin"}],"cookie":[],"responseTime":null,"body":"{\n    \"status_code\": 200,\n    \"message\": \"Token created successfully\",\n    \"data\": {\n        \"token\": \"eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.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.ahMlUltwt-Zhp8riCaIklg4TClWzYP-pB3cpBFom_50\"\n    }\n}"}],"_postman_id":"506c93dc-f5b4-41b5-bd01-07872094f68a"}],"id":"b10bca35-b4bf-4b8a-9138-7bab8cbf2301","_postman_id":"b10bca35-b4bf-4b8a-9138-7bab8cbf2301","description":"","auth":{"type":"oauth2","oauth2":{"basicConfig":[],"advancedConfig":[{"key":"redirect_uri","value":"<redirect_uri>"},{"key":"useBrowser","value":"<use-browser>"},{"key":"scope","value":"<scope>"},{"key":"grant_type","value":"<grant_type>"},{"key":"accessTokenUrl","value":"{{access_token_url}}"},{"key":"authUrl","value":"{{auth_token_url}}"},{"key":"clientSecret","value":"{{client_secret}}"},{"key":"clientId","value":"{{client_id}}"},{"key":"client_authentication","value":"<client_authentication>"},{"key":"tokenName","value":"<token-name>"}]},"isInherited":true,"source":{"_postman_id":"1ed8896e-1854-4758-94a0-e50286bbe6bd","id":"1ed8896e-1854-4758-94a0-e50286bbe6bd","name":"Circuitry.ai APIs","type":"collection"}}}],"auth":{"type":"oauth2","oauth2":{"basicConfig":[],"advancedConfig":[{"key":"redirect_uri","value":"<redirect_uri>"},{"key":"useBrowser","value":"<use-browser>"},{"key":"scope","value":"<scope>"},{"key":"grant_type","value":"<grant_type>"},{"key":"accessTokenUrl","value":"{{access_token_url}}"},{"key":"authUrl","value":"{{auth_token_url}}"},{"key":"clientSecret","value":"{{client_secret}}"},{"key":"clientId","value":"{{client_id}}"},{"key":"client_authentication","value":"<client_authentication>"},{"key":"tokenName","value":"<token-name>"}]}},"event":[{"listen":"prerequest","script":{"id":"8343ae1c-f99e-4791-9512-8684990a8a44","type":"text/javascript","packages":{},"exec":[""]}},{"listen":"test","script":{"id":"ed0a12af-7ec7-48ae-8cf3-28c8056692b6","type":"text/javascript","packages":{},"exec":[""]}}]}